QuanticaLabs

QuanticaLabs supports this item

Supported

This author's response time can be up to 1 business day.

911 comments found.

meadors

meadors Purchased

hello. can you please tell me how i can get the slider image titles to be centered?

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

emmanasm

emmanasm Purchased

Bullet points not showing on page anymore. Also attaching featured image doesn’t work anymore.

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

I deleted the home slider by mistake can I create e new home-slider

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

can different logos be used mobile / desktop?

Yes, but you’ll need to use some custom code. Our support team will help you with that if you’ll have problems.

baty_A

baty_A Purchased

Hello, Mr/s. I’ve bought a Wordpress theme “MediCenter – Responsive Medical WordPress Theme”. As you know, it has a build-in Visual Composer and when I tried to update Wordpress to the version of 4.7.2, all the theme’s styles have broken down. It was found out, that it occurs because WPBakery Visual Composer (v. 4.12) is not updated. This module is promoted by the In-Stock License (Theme Integration), but we don’t know about this and there wasn’t any information about it when we bought this theme. Futhermore there is no possibility to update this module in this theme. Unfortunately, we have no opportunity to contact the QuanticaLabs’ support because our support period has gone. What can you suggest us to solve this problem?

Hello,
The included Visual Composer 4.12. should work well in WP 4.7.2. Anyway we’ll provide an update for theme with the newest Visual Composer soon. You can send me a message via contact form in my profile and I’ll send you the newest Visual Composer in response.

Hello,

What plugins are necessary for this theme, if any?

Hello,
Theme is including Visual Composer and Pricing Tables plugins but you don’t need to use them if you don’t like to. Both plugins are available on theme license (included with theme package) and you don’t need to purchase them separately.

cprodigyd

cprodigyd Purchased

I purchased this about 3 months ago and just now getting to use the theme. Right now I am not currently being supported for this item. Could any one tell me how I can get Row Stretch activated? I want to me able to have the row background 100% on the screen while keeping the content centered. What code do I need to change to make this happen?

The support is valid for 6 months after purchase. If your support has expired, please renew it using this link and then register on our Support Forum. Our support team will help you. Thank you!

datacom

datacom Purchased

Hello, after upgrade to new version I no see the slide in home and the background of the box below. How can I do? Thank you

Hello,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

wrongjon

wrongjon Purchased

Your theme ships with a critical security issue. When are you going to release a new version with safe php mailer scrtipt please?

wrongjon

wrongjon Purchased

Why not issue an urgent patch NOW based on your last update but with a secure version of php mailer? People are buying a theme that hasn’t been updated for over 7 months and has a critical security issue in it?

wrongjon

wrongjon Purchased

OK I have downloaded latest phpmailer from github and that works fine and also fixes the problem I had moving contact_form/php to child theme folder….

Thank you for an update on that! We should release new version in this week if we won’t find any additionall issues, so this will be fixed very soon.

wrongjon

wrongjon Purchased

Hi I am using a child theme and if I copy the contact_form.php to my child theme the contact form no longer works. Console throws an internal server error. Please can you make your code work in a child theme please or else how can we hide or change label on the contact form?

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

balajij

balajij Purchased

Hi How do I hide the first column in timetable (hours). Need to show only the days Mon to Sun. Thanks

Hi,
Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

by
by
by
by
by
by