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How to align menu after logo…??? Menu should come left side of the page…

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Please post your site url on the forum. Thank you!

hi… my company has purchased the medicentre theme… but in that the .xml files and the widgets import/export files are missing, so we are facing problem in integrating the theme… so will the support team help me out with the problem plz?????

I’m not able to verify the purchase under ‘ujita’ account. Please write a comment from account under which theme has been purchased.

How do you overwrite the favicon?

Also, is there a way to get shortcode information to paste in the html tab?


Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!


planning to buy this theme, just wondering.

Will you add woocommerce in the future?

Woocommerce should work with theme but if you think about dedicated integration, then I’m right now not planning to add it.

Hi, I purchased the HTML Template about 7 months ago.

I noticed that you had updated the WP site recently, so i assumed that you had made the same changes to the HTML site, but i guess not.

I also purchased the WP site last week to see if it would be straightforward to copy your WP PHP changes to HTML.

Are you planning on making the same Medicenter site updates to the HTML version of the site, that you made to the WP PHP version ?

Thanks Ian

WordPress and HTML versions are similar but not the same. Some updates can be added only to one of this versions. Latest WP version updates won’t be applied to HTML version.

Why not ?

That depends on functionality, some of them requires for example database. WordPress gives more possibilities, that’s why there are more functionalities in WordPress version.


When do you think you will release the Online Medical Booking System ?

Need to know if I need to buy a plugin or wait :-)

Thank you

Not sooner than in 2 months.

Hi, as you can see on my home page www.studiomedicovillarosa.it, and in my blog www.studiomedicovillarosa.i… the article date display the today date, and not the article date.


I have also open the ticket on your support site. Thanks.

We’re answering all support questions up to 24h, we’ll also answer on yours soon. Thank you for the patience.


Should the breadcrumbs be able to handle pages nested within multiple parents?

For example I have:


The theme is skipping everything in the middle so that I end up with:


Hello I am thinking about buying the Wordpress version. I understand HTML & CSS . Is it just as easy to make changes in the Wordpress version? Can I go into each page and move sections around?



Yes, there is Visual Composer available for creating content, so you can make changes without any knowledge of coding.


As you know, in the bottom of any blog post section, we have the posted in “Category” – Posted by ‘Author” .....links

1- When I select the posted in “category link” , this takes me to a page rendering all “posts” under that category name. Which is

2- When I select posted by “author link” , this just takes me to the home page? How can it take me to a page rendering “all posts” by that author? Does that work on this theme?

Please see http://www.ellenmellowmd.com/

Thank you

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!


gww Purchased


How can I open the page and feature for the comments? The following page is open for the comments but the replay form doesn’t appear. http://www.gorbonos.co.il/%D7%90%D7%95%D7%93%D7%95%D7%AA/%D7%9C%D7%A7%D7%95%D7%97%D7%95%D7%AA-%D7%9E%D7%9E%D7%9C%D7%99%D7%A6%D7%99%D7%9D/

Thank you

Support for all our items is conducted through our Support Forum. Please register an account and search the forum or create a new topic, we’ll answer as soon as possible. Thank you!

Hi, pre-sales question. I need the logo (top left) and the doctors name and phone number (top right) and then the menu below. Would you be willing to assist if I buy it?


Your topic has been already answered. We’re answering only during workdays (Monday – Friday). Thank you for your patience.

I can’t login into your support forum anymore. “Username invalid.” Please fix it.

Please try to register again, I can’t see your account on the list, it seems that it has been removed.

Hello, we noticed that the search feature (default WordPress search widget) does not pull up any results on our site. We also noticed that it does the same thing in your demo. Is there a way to correct this ASAP?

Thank You.

Please replace line 41 in blog.php file with below one:

'post_type' => (is_search() ? array('post','page','doctors') : 'post'),
if you would like to search also in other post types, please add them to array. More here: http://support.quanticalabs.com/forum/topic/3450/search-results-page-not-working/10

This is one of the most stupid pagebuilders I’ve ever seen. Why to make first a sidebar and then place that in the pagebuilder in a page? Why not an option to show/hide a sidebar left, right, top or bottom?

And why is there not a full list of possible shortcodes? Or a button to add shortcodes in the HTML-editor-screen. I really hate it to work in pagebuilders.

And the documentation. Are you seriously name that ‘documentation’? The only thing in the ‘documentation’ are credits, list of css/js-files and a link to the stupid pagebuilder. Come on.

You can also choose appropriate page template and then you’ll be able to choose sidebars under ‘Page atttributes’ box. The list of shortcodes is available under ‘Add element’ button of Visual Composer or on sample ‘Shortcodes’ page (you can check it also in Text mode). I didn’t put them into documentation because they’re under ‘Add element’ button. Thank you for your opinion, if there will be more requests for putting them into documentation, I’ll do that.

Purchased it. Looks great.

As far as WP installation goes. I installed the “Installable Wordpress File Only” and it does not work. Can it only be done through FTP?


Please unpack downloaded archive first and use medicenter.zip file, which you’ll find inside.

Pre-purchase question: Has anything been done to address the SEO issues detected by themegrade? If not, is it a simple fix those two items so SEO is optimized?

Thanks, nlitend1


Theme is SEO optimized. Two items mentioned on themegrade depends on layout which you will use for home and post page. For example in home page Heading SEO criteria there is condition that there could be only one h1 tag on the page because having more than one h1 tag will greatly dilute the weight of the keywords you want to target. Theme using h1 tag in slide title, so if you will use more than one slide then this criterium won’t pass. Anyway if you’re using more that 1 slide, then I think you have intention to dilute the weight of the keywords you want to target. So that’s basically depends on your attitude and there is hard to point one good way.

From your experience with WP Would you :

1. Develop new site in /DEV directory of current client site or

2. Develop new site in one of my test domains and then import the SQL database?


I just wanted to add a comment to say how helpful and FAST the support has been since I purchased this theme. Top rated support. Many thanks :)

You’re welcome! Btw. If you would like to give a feedback on item, please take a moment and rate it in your Downloads section.

Hello, first of all i am very impressed by the quality of this theme and I am quite sure that I am going to buy it. However, I still have a question, and I would be very glad about your answer: - I am creating a homepage for a gym. I have seen that you have a gym theme, however, i like the medicenter much more. Can I customize this theme (doctors -> trainers) without needing much experience in coding? Best regards

Yes, you can do that easily without any experience in coding. If you will need any help with that after purchase, please use our Support Forum and we’ll help you.

Hi, I just bought this theme and installed it on a fresh WP site. I imported dummy content and set the home page, but when opening the site, I get this error message: Fatal error: Call to undefined function mb_strtoupper() in /home/odio/public_html/lenas/wp-content/themes/medicenter/shortcodes/blog.php on line 79

I am using WP 3.8.1. Can you please have a look at it and tell me what to do to make it work correctly?


It seems that your server doesn’t support this function but this is not a big problem. Just open blog.php file and replace mb_strtoupper with strtoupper function (remove mb_ prefix).