Web Themes & Templates

Reviews for MediClinic - Medical Healthcare Theme

42 Reviews

for Code Quality

Super fast! I have 2,5 sec pageload with WP Fastest Cache on a budget server.

for Code Quality

This theme is way too bloated. The authors should break it down into separate themes and lighten it up quite a bit. It's a great design, but the usability is not friendly at all.

Mikado-Themes

Author response

Hello,

We couldn't find any history of your tickets on our support forum https://mikado.ticksy.com We think it's fair to try to contact support staff first, for all the questions and help you need for setting up your site in our theme, before calling it bloated. Our trained team of support agents is on your service for all the doubts you have related to our theme options and customization, can you please try to get in touch with them, so they can help you. Having pleased theme users is our priority. We hope this can be improved and you will change this bad impression you've got. Looking forward to hearing from you on ticksy.

Mikado

for Customer Support

I fell in love with this theme as soon as I saw it. I had a bit of difficulty at the beginning of importing the theme, but the lost time I recovered later thanks to phenomenal assistance: friendly, helpful and prompt.
I asked about ten questions in total: some simpler, others more complicated. And the best thing was to solve everything with extreme ease.
I recommend it to everyone, especially those like me who are just learning to use wordpress themes.

for Customer Support

Great Theme, but most importantly the best customer support I've ever had when buying a theme on Envato. keep up the great work.

for Bugs

Bad Theme...

1. Import is so hard to do and needs hosting re-configuration
2. Even after configuration as instruction, import output too many errors
3. Revolution Slider is not working nor importing sliders
4. Wpbakery is not working, you can add blocks but they do not appear, as if nothing is added.
5. No way you will make your website look like the preview, unless you want to deliver it in a year maybe.

I sent ticket to support, but wont even bother wait for reply, themes are supposed to save time, not waste time trying to set it up properly

If you are looking for a quick theme and you are not so familiar with editing code on wordpress editor, then really avoid this theme.

It is a shame I was really looking forward to this theme as it met exactly what I was looking for in my project, but now I had to delete it and start all over again using another theme.

Mikado-Themes

Author response

Hello there,

We are sorry to hear this bad experience you've had.
1) & 2) Please, note that some fair enough resources on your server are needed in order to run premium theme.
3) Plugins that came bundled within our theme, such as Revolution Slider are working well and don't need to be activated using purchase code and more about it could be found here https://mikado.ticksy.com/article/10807
To import rev sliders from our demo site, just follow instructions from here
https://mikado.ticksy.com/article/10420
4) We located your ticket with the same topic on our support forum and it has been answered by our support agent. Just note that it has been responded privately https://mikado.ticksy.com/ticket/1862076/
5) It is really unfair to say this, since you are able to get completely same appearance like you could see on our demo site. Our support team is on your service at https://mikado.ticksy.com and will gladly help you with this part. Just include your wp-admin access. Thanks
Really hope, once everything is sorted out, you'll change this bad impression you've got and you'll kindly reconsider this bad rating.
If you decided not to use our theme, we are sorry to hear that, but you are able at any moment to submit refund request on Envato Market.

Best regards,
Mikado

for Other

Not recommended. Theme has errors and bugs, not easy to customize and not user friendly. Bad support, not friendly and helpful.

Mikado-Themes

Author response

Hello there,

We are sorry to hear about this bad experience you've had. We managed to find your ticket on our support forum and as we could see our agent helped you there with any doubt you've had.
We find it a bit unfair to rate our theme with one star and this comment after one month work with our support team to help you to setup your site within our theme and to get desired layout. Anyhow, we hope you'll eventually be satisfied and kindly reconsider this bad rating. Thank you in advance. For any further assistance, our support team is on your service on ticksy.

Mikado

for Customizability

A parte de SEO é muito limitada.

Mikado-Themes

Author response

Hello,

Thank you for the feedback.

However, we couldn't find any support request from you, so we can't really know what is exact problem. If you could please be so kind to submit a ticket and our agent will assist you with anything theme-related -> https://mikado.ticksy.com/

If you need further SEO adjustments, please install this plugin -> https://wordpress.org/plugins/wordpress-seo/ which will give you extended functionality.

Please consider improving this average rating, thank you in advance.

Mikado

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