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Why does not the form “Give us a Message” to the contact page?
And why is not working “MAKE AN APPOINTMENT” form on the home page?
The documentation I have not found the answers.
first of all thank you very much for buying our template all forms are working fine please check your browser’s console if there is any jQuery error.
Does not work
It may be necessary to make any adjustments in the js or in PHP?
Which file i need to specify my email address ?
Button sending a message does not respond to pressing . Successful transmission is also available.
please open a ticket also can you please provide demo url aswell.
I’m sorry, all right . I found all the letters in the Spam folder ) )
I need to replace the icon “tint” on the “heart”. I change “glyphicon glyphicon-tint” on “glyphicon glyphicon-heart” but the icon disappears ! Tell me what is my fault ? Thank you!
Were i can change “Thank You! We’ll contact you shortly”
this text you can easily find right before form tag with id=”message-contact”
Excuse me, but where the file to look for? What is the name of the file ?
you can find it in html file which you want to edit. if you need more help please open a ticket and provide url aswell.
Thank you very much
hi, the theme is blue by default but we can change the color to green .. can i purchase and download the theme via green directly ??
Thanks for showing interest when you buy this template you can easily change the color scheme.We are Included everything in documentation.
so can i download the theme in green color directly ??
Yes, you can
ok. thanks for your reply..
You are welcome
Trying to change site to boxed layout. Added <body class=”boxed-layout”> and that seems to change the body, but not the slider. How do I change the slider to boxed and then how do I set which background pattern that I want?
Thank you very much for buying our design please open a ticket our support form our team assist you https://wahabali.ticksy.com/
just one question.
where is the folder “assets” ? many images are not found…
which images you are talking about so we can provide you
All images in folder /assets used in the statements in settings.css files:
these are not related to template, in our update we,ve removerd these urls please stay connected for update.
What added to the version 2.0?
here is the list what we add.
- Improved code quality.
- Fixed Accent problem.
- Used google fonts.
- Updated carousels and made touchenabled.
- Reduced http requests.
- Reduced CSS/JS files.
- Resolved jQuery issue.
- Added favicon.
- Added Loader.
- Added go to top button.
- Added footer social widget.
- Improved Mobile Navigations.
- Optimized mobiles(responsive) to provide better user
- Updated google maps.
- Updated counters.
- Updated gallery.
- Updated team description popup.
- Removed isotop and used jQuery mixitup.
Live Preview of version 2.0 please
here is live version of medicom http://wahabali.com/work/medicom/
Where to download the font “Source Sans Pro”?
please dowload it from google or you can also use google fonts.
I can not find the download link.
here is the font link https://www.google.com/fonts#UsePlace:use/Collection:Source+Sans+Pro if you need any help then please open a support ticket our support form our team assist you.
Thank you very much
Hello. is there a specific procedure to upgrade from previous version?
we’ve done alot of changes also some scripts have been deleted/changed so we’ll recomend to download the latest file and use for your project.
ok, thanks, but i’ve customized all the html pages for my website. No change in css or in scripts. can i upload only some folder without have to change the html code?
if you want to update please follow the same header and footer, you need to check classes/ids used for carousel also gallery page script is changed so you also need to update html code as well, google map has also been updated so you need to take a look on html pages aswell.
How to cancel a required field e-mail in all forms of communication on the site? In what file it needs to be fixed ? Thank you!
you can remove it in forms-validation.js file placed in js folder.
After buying Medicom, i found custom code in the bootstrap css file.. i think that is a no go! Can i get a standard bootstrap css and your code in a seperate file?
you can simply add custom code into scripts.js file if you feel any error please let us know. Thanks
Hello there. I can not send e-mail by filling out the form on the site. mail was sent to give the message, but the mailbox is empty
Please check spam folder but still not received then please open ticket our support form our team assist you.
I open support ticket
ok our team contact you shortly
support still does not answer
We already respond your ticket
Hi I got problem in payment.
I lost money in my visa after bellow message display. but I did not receive my theme.
Plz help to check on date: transaction 19-03-2016
“Your payment was unable to be processed by PayPal.
Please try again or use a different payment method.”
We are relly sorry for your payment issue please contact on Envato support center envato team assist you about this issue.
Dear Author, would you be so kind to tell me exactly what files change in lattes update. I just publish my website and I would like to fix any posible issue, for example in the contact form like you said in the change-log history.
Please open ticket our support fourm and also provide demo link our team assist you.
Great theme… 2nd level menu doesn’t work in the mobile menu unfortunately.
Please open a ticket our support forum our team assist you.
I did… unfortunately it just greys out the submit button and does nothing after that. Doesn’t let me log in either. Just have a look. This will affect your other clients too. Try opening Pages/Research/Medical Trials in the demo with a cellphone. Won’t work.
Our Team will respond you in 24 hrs and also please provide your email address.
thanks for the quick response. email@example.com
Please check your inbox.
I needed to add a section from one page to another page. How do I find out what files and code are associated with the section that I want to insert?
Please ope ticket our support forum our team assist you.
Change the mail in the submit.php but does not have any mail.
will be able to support me.
Please open ticket our support fourm our team assist you.
Please check your support tickets. Thank you.
Please check your ticket we already respond your ticket.
I bought a template from you guys its awesome.
I am try to create a row top of the website….. because i need to provide our emergency no…. and some other blocks. how can i achieve. Screen shot link hyper link is given below
A line of confirmation is highly appreciated.
Please open a ticket our support Forum our team assist you https://wahabali.ticksy.com/
thanks for your prompt reply. I am not able to create a ticket against this concern, website thrown a error. given below for your reference
Whoops, something went wrong …
You need to enter the Envato Market purchase code you got for this product.
since its a new requirment which is not there in the theme you need to write custom css for this if you want us to add this for you please provide top bar’s psd.
thanks for your reply top bar psd link is given below your valuable feedback.
Please write here your email address.
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