BliccaThemes

BliccaThemes supports this item

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251 comments found.

hadoo

hadoo Purchased

hi dear, how can i update my them? can please explain step by step?

thanks

Hi Hadoo,

We have documentation for update. You can find it in your zip file.

For more help please can you open a ticket https://bliccathemes.ticksy.com

Kind Regards

Hi dear, I delete my Visual Composer, how can i fix it and install it again?

best regards

Hi,

Go to Appearence > Install Plugins, you will see visual composer section.

Kind Regards

Hi! It seems that I am getting the message “Please activate your copy of Visual Composer.” after updating to the latest version. Also, adding new pages does not seem to work? Any ideas about what I am doing wrong?

Hi,

You just need to update your theme to latest release. After updating your theme, go to appearence > install plugins and update your plugins.

Just ignore the visual composer license notice.

Kind Regards

Hi, i’m having issues with the visual composer… my version of WP is 4.5.2 and when i instaled the latest version of the theme and the WPBakery Visual Composer, the site of my client is all mess out. In WP – Install Plugins, says the installed version of Visual Composer is 4.11.2.1 and it needs an update to the plugin for the minimum required version: 4.12. How can i update for that version?

Just click the update button on Appearence > Install Plugins. Btw, 4.11.2.1 works with wordpress latest version.

“Just click the update button…” that’s the first thing i’ve done. And visual composer 4.11.2.1 does not work in WP 4.5.2.. Unfortunately as my client was upset with this situation, I had to get Visual Composer 4.12 but now the problem was solved.

Hi,

can you please contact https://bliccathemes.ticksy.com/

Kind Regards

xgrafix

xgrafix Purchased

Hallo, I have problem with translate button READ MORE. I try to create a ticket for that, but it’s too late… Is some way, how I could solve this problem? :/

Thanks a lot, Martin

Hello,

We are only giving support through our support forums bliccathemes.ticksy.com

We cannot be able to help our customers from comments section.

I will try to help you from comments.

Go to your dashboard in wordpress. Click Visual Composer > Grid Builder

Edit “Blicca Style” in grid builder. Then edit “button” for read more. Just change the text that you want.

Find the text Search here… change it to yours.

Cheers

xgrafix

xgrafix Purchased

Hi, I have some problem with that… I sent email to you… Did you get them? Thanks

Hello there,

Please open a ticket in our support forums bliccathemes.ticksy.com to get support.

Cheers

Is there a way to add a hyperlink to the circle surrounding the icon for a LIST ELEMENT? right now its just the icon that is hyperlinked, not the circle itself. IS that something i can adjust so that the whole thing hyperlinks? go to www.restoreorthopedics.com and go to the “Building Doctor/Patient Relationship” section halfway down. Thanks ;)

Hello,

It needs a small edit to your theme files. Please open a ticket in our support forums bliccathemes.ticksy.com and our support team would be glad to help you for that.

Cheers

kash235

kash235 Purchased

Hello, I bought MEDICOM theme 8 days ago and found some bugs while creating site, I have submitted ticket 6 days back at https://bliccathemes.ticksy.com/ticket/820596 but haven’t find any support yet, I am getting delayed to deliver my work, If you are not able to provide support please get your theme back and refund us, we cannot wait for weeks to get your answer, however you write here 1 day to provide support.

Thanks, Syed

Hello,

Thanks for buying our theme. If you add another comment before we reply to you initial one your ticket will be pushed down the list. This is because we are replying the tickets in order that they are opening into the ticket system. I will point one of our support member to assist you.

Cheers

b-jou

b-jou Purchased

?Hi! i have a problem with visual composer: I can’t edit my pages in the backend editor because the theme don’t loaded the visual composer…

https://www.dropbox.com/s/pi0z5cp422jdxil/visual.png?dl=0

I don’t understand what is the problem… Can you help me please …. ? Best Regards R.

b-jou

b-jou Purchased

Hi, i have oper a Ticket #829298, please answer ASAP. thanks!

b-jou

b-jou Purchased

Please can you answer ASAP to my ticket? thanks again… :-)

Hi,

Support team will care your issues.

Kind Regards

kash235

kash235 Purchased

Hello Theme Author, I have reported some bugs in your theme which I have used for my client and since july 4th 2016 I am waiting for technical support but not a single issue is resolved yet, Me and my client is fed up with your delays and ignorance we really do not want your theme so get it back and refund us.

Regards, Syed

We are sorry for your issues that you are having with our theme. I assume that our support team is trying to help all customers but sometimes the answers. I will point them to check your ticket ticket status.

Cheers

aircom

aircom Purchased

?currently when I set my a page as the post page (where my most recent posts appear) the featured image is removed and replaced with a different image (one of the demo photos). How can I fix this issue so that I can put the desired image at the top of my blog page? Please let me know a solution as soon as possible. Thank you

Hi aircom,

Did you contact the support team? https://bliccathemes.ticksy.com

Kind Regards

panmedtour

panmedtour Purchased

We purchased this theme few days back. We are unable to make even minor changes. It’s been 1 day since we opened a ticket, but there has been absolutely no response from the support team.

panmedtour

panmedtour Purchased

Can you please provide technical support at the earliest? Our work is getting severely impacted because of being unable to make even minor changes.

Hi,

We have contacted support team. They will help you.

Response can take 24 hours.

Thanks for understanding.

Kind Regards

We are unable to see any demo pages, even after installing this theme. What is wrong with this theme? This is just pathetic.

Here’s a screenshot of all the pages we could see there’s NO demo page we can see here, nor is any of the home pages (the 5 pages listed in your preview) visible.

Besides, the content take from this link yesterday and today is different. There’s no “demo content”folder inside the main zip folder obtained today.

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