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292 comments found.

Is ist possible to install the theme in a demo version from which we can adapt our changes or do we have to create the website from zero?

Dear team,

Visual composer is no longer displaying when trying to edit a page, do you have any idea about what it can be from ?

I’ve tried using the basic theme and switch back to medicom reactivate the plugins but no luck

Thanks ! Kindest regards,

One of your extra plugin can cause this

we’ve disabled all the plugins and it’s still not working it happened all out of a sudden 2 days ago

Please follow your tickets.

Thanks for your co-operation.

Hello, wpb_map() and get_row_css() functions are deprecated in theme. when using with the visual composer it throws an errror. how to resolve this Appreciate your response Thanks

We are working on new release for all issues, you will get it tomorrow.

Dear Team,

We’re having another issue since the last theme update the widget are no longer displaying in the footer area. Any ideas ? thanks for your help

We are not sure about your issue, new release can cause a few issue because of vc… We are working on new release for all issues, you will get it tomorrow.

after update Visual Composer (5.2) the theme isn´t work anymore.

Are you using Medicom 3.0 version?

If you’re not using Medicom 3.0, please download new theme, delete your old theme (deactivate visual composer and layerslider). Upload and activate new theme, update plugins with our plugin updater and activate them. For more issue please contact support

I didnt pay attention about the images not be included in the package. Can i buy this image package somehow?

Hello, unfortunately the images are not included in the theme. We have partnered with Birght Themes. They have designed the template we have built to WordPress. Please contact them from

Hey, when I activated layer slider wp, my visual composer stops working. Could you help me please?

Hello, We have answered your ticket through our support forums. Regards

Me again, how can I put rows id, I just want a anchors links to my one page site menu

Hello, We have answered your ticket through our support forums. Regards

Dear team,

We noticed that on the homepage, all the recent posts are showing, we’re trying to show the recent posts from a specific category only. Can you please help with this ? Kindest regards,

Hello, our widget is using all post, if you want to show specific category you should use Post Masonry widget or Post Grid widget.

Hi, I bought your theme, and now I tried to install. However, it occurs to show “Error message”...

What’s wrong with it?

Could you please try to upload the theme from you FTP? That should fix your issue.

I already tried it, and also I asked to my hosting company about it. But they told me that I am doing right direction.

That’s related your hosting limitation and it’s a common wordpress error. Here is the solution


Hi, I already asked my question at your support page. However, I haven’t get any answer yet. Please help me.

I told you several times. This is not my first time to use I bought many themes, but at this time, I can’t get it. I tried to instal FIVE TIMES, and even I asked to my hosting company about install. BUT they said that my way doesn’t have any problem. Why I can’t use it? I REALLY don’t get it.

And, why it looks blank all images?

And I saw your several answers, “Thanks for buying our theme ;) no worries we can help you to install our theme if you haven’t just please open a ticket in our support forums about it and our support team would be glad to assist you there. Kind regards”

You helped to install the theme, but you ignore my install problem? Are you discriminating me?

We dont have a services for theme installation, if there is an error on your installation, we can solve it. Images are not includes with theme but there are placeholder image with grey-blank. You just need to change it with your images.

hello, what minimum version of php do we need to install this theme? thanks