22 Reviews
Good
Author response
Thank you for your review! We really appreciate you taking the time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
5 stars! Always available!
Author response
Thank you so much for your kind words! We really appreciate you taking your time to share your experience with us. We count ourselves lucky to have customers like you. We look forward to working with you again in the future!
One of the best support teams on this platform.
Great Guys!
Author response
Thank you so much for sharing your experience with Opal. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new website. Our team will be thrilled to hear your feedback!
Very quick and professional support
Author response
Hearing that you had “5-star” experience is the best thing we could hope for! Thank you for choosing Opal, we wish you many happy miles in your new website. We look forward to serving you for many years to come!
An excellent website for a pharmacy business...
Author response
Hearing that you had “5-star” experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Opal, we wish you many happy miles in your new website. We look forward to serving you for many years to come!
this theme make me many problem and the mega menu cant appear on mobile phone also i cant translate the top header to author language and the support didn't make me any solution
Great support. The issue solved less than 24 hours.
Author response
Thank you so much for your kind words! We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Wonderful support. Real time response and attention to details.
Thanks for the great support.
Author response
On behalf of all of us at Opal WordPress, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with our theme. We will be sharing your feedback amongst our team. Enjoy your website and please come visit us again soon!
Quick and very efficient Customer support.
Theme is easy to use and perfect for medical line users..
Author response
Thank you for the great review! We’re so happy you loved our theme and can’t wait to have you back at Opal. If you have any problems and need the technical support, send us email and we're willing to help you, mate!
I thought it was better...
Not so much versatile.
But a good option
Author response
We would like to thank you for your recommendations and for this review. Although it shows that we are not perfect enough to you, we still believe that we can raise your trust on us! Can you tell us your problem or you can submit your problem on https://wpopal.ticksy.com/. Our team'll try our best to help you and expect to be received "five-star" overall. Thanks and have a nice day!
You started the conversation
29 minutes ago
I am tech background, and i installed more than 50 of wordpress theme already, so i am not a newbie. I follow every step of you guide, i cannot import the demo data of your site successfully.
So i email your support and i watched two demo video link sent from your staff,
http://source.wpopal.com/medicor/dummy_data/guide/#install-data
https://www.youtube.com/watch?v=iK3I__3hjr0
https://www.youtube.com/watch?v=sO8DfthmtJI
But i press the button just like your video, i cannot get what i see in the guide video, it just keep redirecting me to another page ( please see attachment )
I cannot import the data, and i cannot get the theme ready and it already spend me 3 manday , can you provide a data linkage to let me to download and import the demo data?
If i cannot install the theme demo data successfully, i will give you 1 star rating, and i will email Themeforest and ask for the refund as you lie to the customers.
Really disappointed on this theme and support.
Author response
Hi there, we have replied you in both ticket system and email. Please check it so that we can help you with the import issue. Thanks
Sorry for previous 1 star rating because of late reply from support team. I'm updating my rating as 4 stars. Thank you for fixing our issue.
Author response
Hi there, it's great to hear that. Thank you
When i installed the template many problems occurred and the template did not work as efficiently as required I can not work the home page easily, which made me untie this template If not all these problems are solved I will have to buy another template but it will be a bad experience with you
Author response
Dear customer, we're sorry to hear that. Please send us your issue to our support ticket https://wpopal.ticksy.com/, our dev will help you. Thanks
Super!! Easy to install, easy to use, easy to customize! User friendly and other good things. Recomend it.
Author response
Thank you for your awesome feedback. It's great to hear that you have had a great experience with our theme.
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