Web Themes & Templates

Discussion on Medik - Medical WooCommerce Theme

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132 comments found.

Hi. After installation and demo content import “Our Products” section on main page looks different from the live demo. Can i fix it somehow? Here is original https://paste.pics/6697779876d0259353d2cca56172f2a8 and here is mine https://paste.pics/23a2976ae4d59ec137a5c155e5df91fc

feludu

feludu Purchased

Thank you very much!

feludu

feludu Purchased

I also mentioned that my shop page don’t have categories like demo

Hi.,

We have fixed the issue. Kindly, have a look.

i can’t seem to get the header or footer to look similar to your demo. something seems to be off. how could i change this?

https://medicalgroup.co.kr

Hi.,

The issue has been resolved. Please have a look. Don’t hesitate to get in touch for other issues.

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

wow thank you so much for the help! It looks exactly the way I want it! amazing support!

Hi.,

Thank you for the appreciation. Hope your issues are solved.

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end :)

Hi, If i purchased the theme. Can i use all of the pictures with the same resolutions within the theme? Or do i need to pay extra money to buy the clear pictures? Because some sellers claim that the pictures are copyright protected, so they just provide the blur pictures. and we need to pay extra money to buy the pictures inside the theme. Wait for your reply.

Hi.,

Thank you for contacting us.

Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Image Purchase link : http://docs.wedesignthemes.com/image-link/medik.txt

We have used most of the images from Shutterstock and BigStock images you can purchase the images from there with subscription plans.

https://www.shutterstock.com/pricing https://www.bigstockphoto.com/subscribe/

Thank you, we look forward to help you!!..

Dear designthemes, Can I use all of the pictures with the same resolutions within the theme? Or do I need to pay extra money to buy the high pictures? What is the price including the high res pictures?. Basically I want to buy the complete template the complete package. I await your reply with interest.

Hi.,

Thank you for contacting us.

Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.

Image Purchase link : http://docs.wedesignthemes.com/image-link/medik.txt

We have used most of the images from Shutterstock and BigStock images you can purchase the images from there with subscription plans.

https://www.shutterstock.com/pricing https://www.bigstockphoto.com/subscribe/

Thank you, we look forward to help you!!..

I have installed the theme, the required plugins and the demo data ,but when I go to edit some product I am gettins just many shortcodes https://tinyurl.com/y22bypkb there isn’t visual way to create/edit a product,how Can I fix this issue?

Hi.,

Thank you for contacting us.

Kindly get into Admin Panel > WPBakery Page Builder > Role Manager > Post Types > Custom > and enable the option (product). Refer : https://prnt.sc/ukuuu3

Thank you, we look forward to help you!!..

mhekler

mhekler Purchased

Where i can find the different license codes for layerslider, slider revolution and other Plugins, you use in theme Medik .

mhekler

mhekler Purchased

its really complicated! Pls check!

Hi.,

Thank you for contacting us.

Kindly refer the below links for updating the plugins http://docs.wedesignthemes.com/dt_articles/how-to-get-updated-theme-premium-plugins/ Download updated plugins: http://docs.wedesignthemes.com/dt_articles/updated-theme-premium-plugins/

Please follow the instructions in the below knowledge base link for how to update the plugins.

For Ex : Layer slider http://support.wedesignthemes.com/knowledge-base/how-to-update-layer-slider-plugins/

Video : https://www.youtube.com/watch?v=2vyZrLu7gb8

Thank you, we look forward to helping you!

Hello, i like the theme and most is working. But i cant find the background images to change on my start page. i looked every filed i cant find. could you pls help, i mean the two blue backgrounds (one left and one right) https://www.sterilmax.de/ Hope you can help me, thank you!

Hi.,

Thank you for contacting us.

We cannot verify your purchase code since you don’t have a buyer badge for your comment.

Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.

Regards., DesignThemes Support.

xiocer

xiocer Purchased

Hi there i purchased this theme and everything goes smooth until i try to download the demo data, i get error execution 29, i tried to increase the time to 300 but it does the same every time. i am tired of trying to find a solution and no one here to help. i hope someone will do something to help me from here since your website is almost useless in support. thank you

Hi.,

Thank you for contacting us.

Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/

You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/

If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.

I am facing an issue with my theme, that none of the menu are working like, about us, contact us, product page all are giving 404 error. Please look in to this issue at the earliest. as well the site is loading very slow. Appreciate your immediate response. Regards,

Hi healthplus369.,

1) You 404 page issue has been resolved. It was a permalink issue and once updated the permalinks the issue resolved.

2) Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin and good fast host, the speed issue shouldn’t happen on any theme.

You can try this plugin to increase theme speed – https://wordpress.org/plugins/wp-asset-clean-up/

If you are happy with our support, kindly rate us. Have a look at the video for the rating process. http://recordit.co/YqdTBuEJRm Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Our website home page is not working, Please look into this issue at the earliest. And do the necessary at the earliest. Why all time coming this issue.?

Hi.,

It seems you are using our old Version: 1.5 So please update your theme version-2.0 and check your issues.

Kindly refer this link for how to update the theme

http://support.wedesignthemes.com/knowledge-base/steps-to-update-the-theme/

Regards., DesignThemes Support.

Hi. Why my purchase code is not vailed? I cannot access Medik forum.Could you please check for it? and.. I have question about font. Font is automatically set “trillium font” in the heading part. How can I change it? Even though I follow this instruction(http://docs.wedesignthemes.com/dt_articles/typography-2/) ,it doesn’t change at all.. The main problem is it looks different with PC and my laptop.

Hi., Sorry for the inconvenience, Please do ensure you have checked your spam mail too. If there is no email still then can you please email us support@wedesignthemes.com. Kindly mention your purchase details and our team would certainly check this further for you We look forward to helping you!

hi i have recently purchased your theme, theme is really very good. just wanted to know that how can we add images to description right not we can add it in gallery only. is there a way to use editor in it or can we use wp-bakery for that. thanks

Hi.,

You need to enable the visual composer editor for your products section from Dashboard > WPBakery Page Builder > Role Manager > Custom. Please have a look at this screenshot https://prnt.sc/s4ej7p

GB57

GB57 Purchased

Having issues with registering to access support. Kindly advice

Hi.,

Sorry for the inconvenience,

We send login details to your mail., Please do ensure you have checked your spam mail too.

We look forward to helping you!

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