228 comments found.
I use the “Services tab” shortcode, previously an icon for playing YouTube videos was displayed on the right side of the photo. Now she disappeared for some reason. What happened?
Hi, Any Theme come with “Doctor Search” and “Doctor Filter” included and working? important…. 2 – we don´t need Woocommerce, could affect any function if we don´t install it? Tnks
i opened a ticket. ( RT demo import) – error
Hello,
We already imported demo data. Please check and reply ticket.
Thanks
Hi, nice job, fix all, and I’m already working hard. Really this theme is very well done, details, and options , thinking in us.
is it compatible with wordpress 6.4?
Yes it will work.
Hi there! I found a little bug. in Home 13 (one page) > topBar address has phone icon, pin icon has phone number…
Hi guys, in the “Appointment Form” is it possible to configure, when making a request for a doctor to receive it (not by email) but via WhatsApp? I would appreciate this feature for our hospital. (I haven’t purchased this theme yet). TNKS
Hello,
Email only goes to site admin or which email address is set not individual doc.
Thanks
We do not have the correct theme because there are a lot of missing pages. We only have the Doctors page. And the MediLink.Core plugin breaks the login page. I opened a ticket but I am no longer able to comment on it for some reason. My ticket number is #3458056.
Hello,
Have you purchased theme don’t see purchased note in your profile? Create ticket with purchase code here https://www.radiustheme.com/ticket-support/
Thanks
I have done so. Still awaiting feedback.
Hello,
We already replied your purchase code does not match. Have you purchase our theme please check Envato purchase code.
Thanks
I have submitted a ticket as stated in my post. The ticket required a valid purchase code, meaning it was validated upon ticket submission. Kindly address this from that angle.
To answer the question, I have purchased the theme with Envato market.
Which purchase code you provided is not correct or not our purchase key. It is not valid also in your profile there is no purchased note. see https://prnt.sc/oCfxPtW5dD7A
I have just created a new ticket and attached the Purchase Certificate. Kindly have a look.
Sorry it is not our theme https://prnt.sc/z2JSX3CaiQhC
Hello. When I reviewed the demo theme, I noticed a problem. I wonder if this problem will be fixed when I buy it or does it only appear on the demo site. Problem: Fields like “Education” do not appear when I access the site with a mobile device. It appears when the table is dragged left and right.
Hello. Could you read my message?
I mean only the background blue color, how can I change it to another color?
Hello,
Don’t see control please write a custom CSS in Apperance => Customize => Additional CSS
use your own color code instate of 396cf0
.miimg-holder .experience-holder {
background-color: #396cf0;
}
Thanks. Very nice theme. have all the features expected. support is outstanding.
Thanks too. Please post a review and rating for us.
Hi just purchased theme today, but didn’t get the sample data folder. I mean the content.xml file where I can manually import the sample data. Please let me know how to do that.
Hello,
Is it new site then try auto import if old site then can try manual way. Please create ticket we will provide https://www.radiustheme.com/ticket-support/
Thanks
— Hello. Can we change the names of the places in the marked area 1 and 2 that I specified with the link? Is the theme changing via the admin panel? Or is the theme changing from within the php file?
Hello, I recently Purchase the Theme but Demo content importer notworking also raise the ticket too. but not got response yet.
Hi,
Please check your email just replied it is your hosting issue ask hosting to enable PHP zip module.
Thanks
That I already resolve pl. check the site i provided admin details as you requeist in the ticket – Demo content is not getting import, there are no content / media and pages getting imports
Thank you for your instant reply!
Hi, the appointment form, at the calendar, it will show only the available days for apointment and available hours to choose or its only a calendar? see the example here: https://doctorginecolog.ro/programari/ i want to make another site with your theme without add an external form from acuity scheduling thanks!
Hello,
Sorry we don’t have this dynamic feature. You can use any booking plugin then link with Appointment button.
Thanks
hi.. both new demos of Medilink theme that were published, do not support RTL!! why?
Hello,
Medilink theme support RTL. Our demo is English version. If you find any bug then mail us we will check.
Thanks
I ask for an immediate refund. The module activation is not working and I do not have time to wait for you to fix it.
For refund you need to create refund request from Envato.
Thanks
Hi, can i have the username and password demo to test the subscriber account ? Thanks
Can I use purchased theme on multiple sites?
Hello,
Sorry as per Envato license policy 1 regular license can use only 1 WordPress installation ie single site.
To use multiple sites you need multiple licenses.
Thanks
Hi, how do I remove the specialist showing in department page? Note, I’ve move all doctor to draft/unpublished but it’s still showing.
how to enable RTL ? in the theme ?
Hello,
Enable your RTL Language from WordPress settings then site will be auto RTL then you need to translate the theme files we included pot files you can translate using Loco translate plugin.
Thanks
hi. i cant install theme with Demo Content Install section. and there is not any sample-data folder in theme package for Manual Import. please provide that.
Hello. I deleted doctors but they still appear on the front office. I refreshed the permalinks and emptied the caches but without success. How do I stop them from appearing? Cordially
Hello,
Please create ticket with access we will check https://www.radiustheme.com/ticket-support/
Thanks
