61 comments found.
I have a problem with the FsFlex Appointment pro plugin, it is not activating. Could you please help me to activate this plugin?
Hi How are you guys? Are you still supporting this theme? WP6 and PHP8? I will Waiting your response, thank you.
Because, I see that the plugin EF3-FRAMEWORK dont works with php 8, I have a client’s site that is not working, and for that reason, in order not to waste time, I ask them if the MEDIX template and/or the EF3-FRAMEWORK plugin works with PHP8.
Thank you so much
Hi, where can you deactivate the Google Font in the template? Thx
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Are you still supporting this theme? WP6 and PHP8?
My menu has disappeared. The sticky menu works but the “normal” one doesn’t. Where can I repair it? I can’t find the function.
Please update your question at info.spyropress@gmail.com We will check and help you accordingly.
I purchased this template and then asked a few questions to support with no response. I am hoping to get my money back.
Hi, I am trying to upload the theme but it says “The link you followed has expired.”, I already increased the file size upload limit. What is the solution?
Could you please update your question here: email
We will check and solve your issue together with you.
Hi, there is an issue upgrading medix theme from v1.0.5 to v1.6.0 I can not anable both plugins Cmssuperheroes and EF4-Framework because it got error: Fatal error: Cannot declare class CmssuperheroesCore, because the name is already in use in /home/root/www.andreacocci.com/wp-content/plugins/cmssuperheroesv2/cmssuperheroes.php on line 36 end Fatal error: Cannot redeclare cmsGetCategoriesByPostID() (previously declared in /home/andreaco/test.andreacocci.com/wp-content/plugins/cmssuperheroesv2/includes/functions.php:21) in /home/andreaco/test.andreacocci.com/wp-content/plugins/ef4-framework/includes/EF4Functions.php on line 160
Hi there If you experience any issues or need support , please update your question here: email We can check your info and we can solved your issue together with you. Thanks and stay safe!
Hello,
I noticed that there is some kind of a word limit for different modules especially CMS Grid Services and CMS TEASER. How do I get rid of it? Currently, it is removing 2/3 letters of every sentence that I write.
Thanks
Please check your ticket. Thank you!
how to edit color font menu is first page
(https://jaturong-clinic.com/wp-content/uploads/2020/08/cats.jpg)
website jaturong-clinic.com
I just bought the theme. There is no error when I imported. BUT there are errors on every page (can’t load icons, pages keep loading, source code showing etc). Please help. If not, I would like a refund.
If you experience any issues or need support , please update your question here: email
We can check your issue and we can solved your issue together with you.
I have contacted you but it is still take a long time for the site to finish loading. Only the “Center” Page is somewhat working but the rest of them still haven’t worked. At this point, can I please have my refund? I like the theme but I am creating the website for someone . I don’t want to spend a lot of time waiting for support and paying for support forever.
Please check your email,We have contacted you by email
Regards
We are having issues logging into your support forum and continuing to get erros:
error “invalid_request” error_description “Wrong RedirectUri provided”
The issue we need assitance with is the Services Area: https://usasportsmedicine.com/services/iv-hydration-therapy/B/c it shows the menu of all the different services on the left you have a big space always on the left below it when there is content going down on the right how do we 1) Get the content below the image to go there… or 2) Remove that service list from that specfic service page or 3) remove the menu from all the service pages…
If you experience any issues or need support , please update your question here: email
We can check your info and we can solved your issue together with you.
Hi there, I have issues for installing the demo content which keeps at 5%. I have checked with my hosting provider at siteground and everything is working properly. Please help me
Could you please update your question here: Open Ticket or email
We can check your info and we can solved your issue together with you.
Sorry Your site isn’t English so i’m not much understand. But please try to find it here:
https://prnt.sc/sajra0Hi
how to edit background (ฺBlog) And delete Slider header
(picture https://jaturong-clinic.com/wp-content/uploads/2020/04/1.jpg)
In the current version, it is hardcode so you can only use high priority CSS code to change background in blogpage. You can change background in theme options for all other pages.
We’ve just added an option in theme options to change background for blogpage in the new version, if you need it please sent us an email to info.spyropress@gmail.com
Regards!
we are having issues installing the demo content which keeps stalling at 20% we have checked with our hosting provider at siteground and everything is working properly. we have tried to login to your support system, but nothing is working, cant even retrieve my old passowrd or register…please help by emailing me so i can send you my actual login to the backend to install the demo content roy@esasson.com
Hi
you can reset your site and setup it again.
Step1: Install plugin WP Reset – Most Advanced WordPress Reset Tool
Step2: Reset your site.
Step3: Activate theme+All required plugins.
Step4: Delete ef3-import-and-export plugin, redownload&install it in this below link:
http://www.spyropress.com/plugins/ef3-import-and-export.zipStep5: Go to Tool->Import Demo and choose “All” to import. (one-click importing).
i have problem with my cms grid in MEDIX theme. when i want to select “services pages”, the only option that works is by “date’. i cannot make a research by category. and i have the same problem with the cms grid gallery, the only way i can select photos is by date, not by category. the only place category works is when i select “article”. is this normal? how can i use the grid more than once if the only way i can make a research and selection is by DATE? can you please help me?
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
i have problem with my cms grid in MEDIX theme. when i want to select “services pages”, the only option that works is by “date’. i cannot make a research by category. and i have the same problem with the cms grid gallery, the only way i can select photos is by date, not by category. the only place category works is when i select “article”. is this normal? how can i use the grid more than once if the only way i can make a research and selection is by DATE? can you please help me?
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here
Medix – Medical Clinic WordPress Theme We can not download the plug in that are included with the template and when we go to ask questions about that we end up in a dead end…. Did i just lost my money? I would like to speak with the author.
Hello, I need your help. I installed the theme “Medix Discussion – WordPress Theme for Medical Clinic”. But it does not allow me to select another layout, by default the header with a colored background always loads me on the site and I want to select the white background. Nor does the check appear to make the header transparent. Please your help.
Do you have any mail to send the screenshots of the problem?
Hi,
Could you please update your question here: Open Ticket or email
Our supporter can check your info and we can solved your issue together with you.
…
I really appreciate your patience with this, should you need help with something else, please do not hesitate and let me know. Have a good day ahead!
Best Regards,
Questions? See our Knowledgebase and Support Center at Here