78 comments found.
The theme is not working with rtl of wpml. Plugin
It can work with RTL. If you have problem with this, please feel free to submit a ticket in support site : http://support.goodlayers.com We can help looking into that.
Sorry i mean polylang
This theme is Corrupted. it will not work as they shown in the Demos. My experience with the theme has been nothing short of frustrating, particularly given my trust in Themeforest’s well-reputed creative marketplace. I tried to install the “CLINIC” Demo, Unfortunately it cannot be imported and I’ve reported this issue to the Author support Forum, They’re resonating that it’s my Cloud hosting provider PHP Execution Time issue. Now I Tried the Same theme With another hosting provider which doesn’t have NO PHP Execution Time issue. I need refund. This product is Such a waste of time. I need you to cancel my purchase and Refund the Amount.
Hello,
Sorry for the inconvenience.
We’ve replied to your ticket and imported the clinic demo on your website. Please update the ticket if you face any problems and we will help.
Thanks.
it’s very complicated and Not working with your Solutions. Still having same issues with Clinic DEMO. and there’s no Proper documentation. I need Refund. I can’t waste my budget on resources like this. I need prompt REFUND.
Hello! I updated the theme to the latest version 2.0.9 along with the php to 8.2 .After the update, the Slider Revolution plugin causes a problem to the backend of the site and I cannot access the pages – displaying an error: There has been a critical error on this website. Please check your site admin email inbox for instructions.
When i deactivate the plugin (slider revolution) I can access the pages in the backend normally. Do you plan to send an update for the issue?
Thank you George
Hello,
You should be able to update the included plugins as shown here: https://goodlayers.ticksy.com/article/1893/
If not, please contact us through the form here so we can help you with this: https://themeforest.net/user/GoodLayers
Thanks.
Good day, i have activated the theme i bought yesterday but cannot import the demo. i have adjusted all the server minimum requirements but still cannot import the demo content.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
Please also provide wp access + site url so we can check on it directly.
Please note that, Right now, all support will be conducted through https://support.goodlayers.com/(Purchase code can be found here : https://support.goodlayers.com/purchasecode.png )
Thank you very much! 
after activate the theme and insert the purchase code.. it not allow me to import demo content …
check this https://prnt.sc/DzfUPWFHNAYQ
please help me import the demo content thanks
Hello,
This seems to be happening because some of our plugin files are missing/corrupt. Could you try deleting them and reinstalling the plugin and see if this helps?
If not, please send the WordPress username-password using the form here so we can take a look: https://themeforest.net/user/GoodLayers
Thanks.
Hi ,
I deleted all plugins and installed again through plugin required option…
and its still showing me like that…
okay going to create ticket there..
its showing me that support for me is expire… could you share the demo of
https://demo.goodlayers.com/mediz/beautyclinic/so i can import manually there.. Thanks
Can you please send wp access + ftp access through the form in this page > http://themeforest.net/user/GoodLayers ?
Please also copy the message into the form as well so we can recognise your case. We will help inspecting directly.
yeah i found the form now.. and mail sent thanks
Does your page builder have a Custom HTML element? I can’t find any reference to how one can embed an <iframe>.
Hi,
Yes, you can put it in the ‘Text’ page item.
I have just updated the theme but it seems to be outdated with wooCommerce:
mediz-child/woocommerce/single-product/product-image.php version 3.5.1 is out of date. The core version is 7.8.0,
Hi,
The error mentioned the template file on your child theme.
mediz-child/woocommerce/single-product/product-image.php
You can update it direclty on your child theme for this.
Regards,
I am not sure what I am updating it with?
You need to copy the single-product/product-image.php from the latest version of woocommerce, make your changes in this file and place it in the child folder.
Hello, can´t save Theme Settings… Error: “An error occurs Please refresh the page to try again. If the problem still persists, please contact administrator for this.”
Hello,
This seems to be happening because of a conflict with another plugin.
Could you try this after disabling your other plugins and see if it helps? If that resolves the issue, you can reactivate them one-by-one and see which one is causing the trouble.
If that doesn’t fix it, please send the WordPress and FTP username-password so we can take a look: https://themeforest.net/user/GoodLayers
Thanks.
Hi there, there was a specific link (google drive) to update the slidere revolution inside the theme but the last release it’s december 2022…ther will be an upadate soon? thank you. your theme it’s amazing!
Hello,
Thank you for your kind words
Yes, we will update the drive link asap.
Great! Thank you
Hi. I want to purchase the Clinic Demo theme. Can I insert a blog section in the main menu? Thank you
Hi,
First of all, Thanks for your interest
You meant to put the blog posts directly in there? Or just put the link to the blog page?
I want in the sandwich menu to appear just like “Our services”, but instead, I want to appear the blog section that leads to the blog full right sidebar with frame
Sorry, it is not possible to automatically show blog posts in the menu.
Hello.
I want to buy the template. But I want to know if it is possible to make the double menu visible in the header.
Thanks.
Do you have an example for that?
Thanks for your interest by the way
Here you can see an example https://snipboard.io/Oa8ymf.jpg
Hi,
Oh ok, unfortunately, our theme doesn’t have that feature. In this case, you have to customize the theme directly in order to do this.
Hi,
How much does it cost to do this customization?
I have seen this demo https://demo.goodlayers.com/mediz/hospital ? Is it your template? Where the ‘Trusted By’ ‘Best Hospital’ options come out, etc. Can I put a menu?
Hi,
That section is set by admin panel directly : https://take.ms/ezmen
If you really want to put the menu but don’t want to customize the theme, you can put it in the top bar area with plain html link text directly : https://take.ms/WJUCv It will appear here : https://take.ms/6T6al However, please note that this method doesn’t support sub menu.
Hello, does the latest version of the theme work with WordPress 6.1.1?
Hi,
Yes, it does.
Thank you
How can i translate Main Navigation Right Button Text in Polylang? My support period is ended, but i couldn’t resolve this. Could you pls help?
Hi,
Could you try replacing the wpml-config.xml file with the one from here: https://we.tl/t-T0xxCenI2I and see if it helps? You should be able to translate this text in the String Translation page now.
Hi i want to create a navbar menu like the one in “Beauty Clinic” demo but i’m using “Hospital” demo, can you tell me please how can i change it. thank you.
Hello,
You can change the header style to transparent in the Theme Options Panel(wp-admin > goodlayers) > general > header section.
Assign a Secondary menu instead of a Primary menu on the wp-admin > appearance > menus page to change the menu style.
Hi, presale question: Does this Theme have the “before-after” on images?
Hi,
We don’t have that. However, you may seek for a plugin for that purpose
Hello there is a way to have a new update for the slider revolution included in the THEME i have the 6.5.10 but i need to be update to 6.5.21 which says it’s available? thank you
Can you PM me via the form in our profile page? I will send you the update.
Hi GoodLayer i have found your link into the additional folder thnaks a lot! Have a nice day! Great support!
Hi, i want to switch the header and top header in RTL mode i’m using arabic but i didn’t find how to do that. thank you i’m using polylang by the way to translate my website.
Hello,
Could you post the page URL where we can see the issue? Thanks.
Hi, There is a Pre Sales Question 1- Can we create a schedule for a Doctor for Morning and Evening time? 2- Is it possible to create a Doctor Appointment on Doctor Profile Page itself 3- Can we Add SMS to Enduser once his appointment is scheduled? 4- My Most impertinent question : Can we book an appointment from Timetable page itself?
Hello,
Thank you for your interest
1. Yes, you can add morning and evening times to the schedule.
2. 4. Yes, you can show the appointment on the all pages.
3. Sorry, there’s no option to send an SMS.
Hello! Nice looking theme! I have two questions before buying it: 1. it is possible to implement Search and Filter Pro in doctors page? 2. it is possible to use another form builder, other than Contact Form 7?
Hello,
Thank you for your interest
1. This plugin should work, although we haven’t specifically tested it with the theme.
2. Yes, you can use other form builder/plugins, there’s no such restriction.
Your theme is amazing!!! Thank you!! So easy to customized and easy to use for beginner! By the way, I have question to ask about Mega menu. How do I align text to the center? (megamenu) I attached the image.
https://drive.google.com/file/d/1BD5uVe5u1WYXFaS4E5IyXk-Tt7stQaAc/view?usp=sharingHi,
Glad you like our theme! We would appreciate it if you rate it 5 stars on Themeforest
You can center this text by adding this custom css in wp-admin > goodlayers > miscellaneous > custom css/js > additional css option:
.mediz-navigation .sf-menu>.mediz-mega-menu .sf-mega-section-inner>a {
text-align: center;
}
Appreciate it!! Thanks I will rate 5 stars!
hi Sorry for too much question. Do you know how to sort the images in the mega menu?
I want to align them side by side by giving a margin of 10 to 30px from the bottom.
https://drive.google.com/file/d/1w1cHPZWc7jkI4_na9quGK8ywnCClkwo2/view?usp=sharingThey should be aligned if the images are of the same size. Could you post your site URL so we can see what’s wrong?
Feel free to open a ticket with your URL if you don’t want to post it publicly: https://support.goodlayers.com/
