Web Themes & Templates

Reviews for MedPlus – Coronavirus Prevention WordPress Theme

Reviews for MedPlus – Coronavirus Prevention WordPress Theme

4.36 (14 ratings) 4.36 stars
Cart 181 sales
Well Documented

14 Reviews

for Customer Support

The Support system is AWESOME! The staff knows these sites inside & out and is able to resolve problems quickly.

for Documentation Quality

No fue posible instalar la versión demo, tiene problemas para actualizar los plugins y cada vez que intento visualizar el sitio instala un tema herbal y no el que solicité. Si hubiese -stars se lo daba.

Author response

Hello and thank you for the feedback,

First of all, seems that you did not open any support tickets on our help desk (https://i.imgur.com/XTWXCjC.png).

We want to take a look at the installation and understand where are the problems but in order to do this please Open a Ticket. Our help officers are ready to answer to all of your tickets/questions.

Looking forward to your ticket or email.
- ModelTheme

for Customer Support

I have worked with more than 15 theme supprots and I want to say that this one is for far the best. Andrada from Modeltheme support is very professional, reactive and helps you a lot for building your website. If you hesitate between themes take in mind the level of support and THIS one is the best I had.
I RECOMMANDE ++++++++

for Customer Support

There is a problem but very very very slow support. Did not solve the problem. You did not answer me

Author response

Hello eurasiaclinic,
Thank you for purchasing our theme !

Here at Modeltheme, we are trying very much to improve our theme and want all of our costumers to be happy with the services and support.
We were not in the office over the weekend and just got back, you were next on working on a fix for the menu.

There will be a message sent to you, sorry for the inconvenience!

Regards,
- Andrada from Modeltheme

for Design Quality

I appreciate great template and prompt reply. But Documentation should say more. As when I buy template I think its easy to manipulate but its not that easy.

for Customer Support

Customer support fixed my issue VERY quickly(less than 30 minutes to be exact). I know they'll be willing to help when needed, so needless to say they have the best customer support that I've dealt with on Envato. Thank you so much!

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