THEY DO NOT RESPOND TO SUPPORT REQUESTS.
22 Reviews
Great team but bad support. Amateur support team that'll tell you it's impossible to fix major issues. My friend fixed all the issues in one afternoon in a child theme. So no, it wasn't impossible to do. They refused my refund so I'll stick with the theme the updates for what it's worth. I've bought more than 15 themes on Envato and this is the second time I face such bad support. Stay away, there's plenty of more modern portfolio themes nowadays.
They dont mention it uses wordpress
Author response
Hi, it is funny that you didn't care to read the title of the product, item description, sidebar information etc....how many times should we mention the term 'WordPress' to catch your attention?!!!
Theme dont work. Support not answered. Lost money.
Author response
Hello Sergey, we can assure you that our theme works 100% and you haven't lost your money. Last update even features full ajax functionality, don't forget to check the demo. We haven't received your email. It may be due to human error or technical glitch. Kindly send email again to hello@lion-coders.com or support@lion-coders.com. We'll try and respond as soon as possible. If need be, contact us via skype @ hello_29930
Great theme, and even better customer support. They were very fast with fixing two errors on my site. Great work!
Author response
Thank you ever so much.
Fantastic theme.. nice and crispy work.. works like a charm in any browse and any device... Had little issue, communicated to customer support.. they responded instantly and corrected the issue. Brilliant and quick support.. keep up such a good work. Thanks.
Author response
You made our day! Thank you ever so much.
Really good theme. Took a little tweaking but I had a working site in only a few hours. I really like the menu blocks too. Great job!
Author response
You made our day! Thank you ever so much.
Amazing template, with a lot of variation.
Author response
Thanks
Not only is this theme wonderful, modern and easy to use, but the customer support is IMPECCABLE.
Lion Coders answer very fast and help everywhere they can.. I think I've never had a customer experience quite like this.. keep it up guys, you're doing an awesome job!!
Author response
You made our day! Thanks for your kind words.
The Easiest theme to edit and customize, i have been using themes for nearly 9 years, and till now this is the best theme to edit without using codes, i downloaded this theme today, and in 1 hour i was able to learn how to use this theme, while in other themes it usually takes me forever to learn.
Thank you so much, and hope more people will try this Outstanding theme
Author response
That's very generous of you. Thank you.
Very very nice this design. Thank you coder.
Author response
thank you.
