Discussion on Mega Shop - VirtueMart Responsive Theme

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42 comments found.

Don’t call it a theme then. Call it a template!! There is a difference. A theme for virtuemart is a style that you can install on any template. What you sell is a template with a theme but not a theme.

You are confusing and using wrong terms to sell your product.

See here for example the difference between theme and template :

VM Templates : http://www.yagendoo.com/en/virtuemart/virtuemart-templates.html

VM Themes : http://www.yagendoo.com/en/virtuemart/virtuemart-themes.html

We apologize for any inconvenience. Generally themes and templates are similar terms we treat here. But we will still look at this matter. Thank you. If you need refund, please contact envato support team.

This theme have no installation files? I can’t install this theme im my Joomla??? I don’t belive you do this, it’s impossible. What my options???

If you are not able to install our theme then please contact to our technical team with all your details, so our team perfectly install your theme on your server https://www.templatemela.com/support/

Hello. Some pre-sales questions: Can this run on Joomla 3.0? Can I have different languages on this template? Thank you

No, VirtueMart support joomla 2.5.x only and yes you can install any language package with our theme. Still any question regarding our theme please feel free to contact our technical team at https://www.templatemela.com/support/ so they can guide you.

Great template! Very good customer service.

...this theme has other color options?

Need to install our theme manually. If you are not able to install our theme then we can help you. We provide our theme installation service is free, Just you need to contact our technical team with all your details https://www.templatemela.com/support/ , Also our theme fully support to virtuemart all default features and modules.

No, We provide single color option only, But you can change color of theme from css file and need to replace some theme images.

Hello. Is this theme also Compatible With VirtueMart 2.6.6 ??

Yes, This theme support to latest version of virtuemart.

good day … how long does it take to resolve a ticket? .... send one yesterday and have had no response …. please I need help with the installation of the mega platilla shop, it is urgent

Please provide ticket ID, I can set priority to resolve this as soon as possible. Thanks

Good day. I to am wondering how long does it take to resolve a ticket? .

I sent one two days ago and have had no response (even though it is marked critical). I respectfully request help with the installation of the mega shop, it is urgent. My ticket ID is #HQV-396-93199

Thank you in advance. Great template BTW.

We apologize for late reply, because of time zone issue. And yes, Today our team check it again and give you update very soon via your ticket.

The person is asking for: ” But still you haven’t send me FRESH Joomla installation link.”

I do not understand what he is refering to. We have a live site that is using your template that your team did something to and it stopped working. We want the live site fixed and put in working order. Not sure what this person is referring to.

Also, although we have responded. we get e-mails telling us you are closing the tickets because we have not responded within 72 hours, even though we have? Please get this taken care of. We are loosing sales as a result.

Recall our site was working and taking orders until your people came in and made it so it does not work. I asked you to at least return it to working order more than two days ago. I believe I have been more than patient on getting this resolve and doing all the updates you have asked. Please fix this now. Thank you.

Our technical team require totally new/fresh Joomla installation on your server because of on your server old and new version of files are miss up. And our technical team will guide about your more technical question via your ticket.

Viertuemart announces that : “If you are using a version lower than 2.6.10, you should update right away.” – http://virtuemart.net/news/latest-news/462-security-release-of-vm2-6-10-and-vm2-9-9b

Is the theme compatible with the version 2.6.10 ?? Thank you

Yes, Our theme support to VirtueMart v2.6.10.

Can I use the Virtuemart version 2.0.22a with this theme?

No, This theme not support to version 2.0.22.

Its possible to obtain the quickstar for this template?

thanks!

Sorry, Need to install our theme manually. We are not provide quickstart module. And if you are not able to install our theme then contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server.

Hi, I installed and configured my website based on your documentation, But when i added first product, in front-end I got following message. http://ferdosimedia.se/

500 – Layout default_showprices not found You may not be able to visit this page because of:

an out-of-date bookmark/favourite a search engine that has an out-of-date listing for this site a mistyped address you have no access to this page The requested resource was not found. An error has occurred while processing your request.

Would you please help me to solve the issue.

Yes, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue.

Thanx

You are welcome.

Will there be a new version for Joomla 3.3 and Virtuemart 3.0x in the future?

Yes, We will upgrade our theme package for support latest version of Joomla and virturemart in future.

Hi! Does this template include the slider plugin on the homepage? Do I only have to rebuild only the home page or more pages if I would use this template? Thx. Adam

After the perfectly install our theme your store will look same as our demo store. Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue.

Thanks! I bought your theme yesterday. I’ll contact the support.

Version for Joomla 3.3 and Virtuemart 3.0x? When? I need it urgent for my new ecommerce store. I really like this template.

Sorry, Right now our theme not support to latest version of Joomla and Virtuemart but available very soon.

Outstanding support! They just solved my problem in 24 hours. Great team!

Thank you.

Hi, I Love your work and I want to know if the quickstart is included in the package?(with all data in demo images …)

Yes, After the perfectly install this theme your store will look same as our demo store. No need to buy any extra modules for our theme.

ok thank you

You are welcome.

Hi I am wondering how long does it take to resolve a ticket? .

I sent three and have had no response . I respectfully request help with the installation of the mega shop, it is urgent. My ticket ID is #YPP-801-81760

Already replied your ticket. Our team check it again and give you update via your ticket.

5 stars support !!!

Is this theme or template with sample data install?

I mean, if i install the theme, is also the virtuemart files styled?

otherwise you got nice layout, but standard virtuemart pages which i not like

Sample data not included with theme package, But our technical team help you for perfectly install theme with some sample data on your store. After the perfectly install theme your store will look same as our demo store.

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