34 Reviews

for Customer Support

An excellent support service! They helped set up the site and answered all my questions! Thank you!

for Customer Support

Customer support is excellent. Theme quality is quite good. Customization is not too hard.

for Customizability

Support team super fast reply and did an amazing job Thanks

BUT No matter, You still have Support 6 months or 100 years left. If you need to edit a little customization on theme You need to pay more $43 for extra works LOL

PS. Buy other Dev theme

TemplateTrip

Author response

Hello,
We've check your review,
With theme purchase there is available basic 6 months of free support.
Also if you want customize takes less time for us, we're offering customers to done freely, but at some cases your front-end changes easy to identify and at code-side it takes more time to fix we also have to set any of your changes/suggestions with all possible responsive screen-sizes and browser compatibility.

Still yes you please contact our technical team at, http://support.templatetrip.com/
We'll do our best (if possible we'll set your some of basic changes freely.)

Enjoy. :)

for Customer Support

Amazing theme with very excellent support your the best a big big thanks good jobs

for Customer Support

Great Customer Support. Helped me with theme install and setting things up.

for Documentation Quality

Nice theme but terrible documentation and difficult to communicate properly with creators. Don't feel like paying for more support when initial support was not good. Now I have to buy another theme better researched creators so I can have it function properly.

TemplateTrip

Author response

Hello,
Recently we've check your review.

Sorry if theme not works as your expectations, might you miss some configuration or not used functionality property, about theme installation we already gives theme-installation video-tutorial. https://www.youtube.com/watch?v=81DG49NlFZ8

Also about premium support, if your custom changes take more enough time to done then only we request you it.

Still yes can you please send your ticket-id? so i can check this case and assign it to high-priority.

Thank you.

for Customer Support

We appreciate your service and Kind Support always. Zaman

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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