680 comments found.
any new update soon for woocommerce?
Hello Sir, This theme fully supported to latest version of WordPress and WooCommerce.
Hello, I want to buy this theme. I have a question. Can I add a left menu (sidebar) on the product page? Thank you.
Yes, Possible to add left sidebar in on product page. After the place ordered submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical question or changes.
Hi pre sale questions.
1. Couldn’t find page speed figures.
2. Is that possible to add new products in front-end? ( Admin dashboard )
Hello Sir, This theme fully support to WooCommerce all default features and plugins. After the perfectly install theme your store will look same as our demo store. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical question or changes.
Dear Respected Author,
Your work is really awesome, and I’m very interested.
We want to launch a site with vendor functionality, and your theme seems very promising.
My question is … Can you please suggest the best VENDOR Plugin compatible with your theme.
Mean to say, which will be the best vendor plugin, you could suggest to me, which we should implement in our woocommerce store.
Our main concern is speed, and good features and mainly scalability, so kindly guide accordingly.
Thanks 
Thank you. You can use WC Marketplace plugin for multi vendor store.
Demo Import isnt Working….
Hello Sir, If you are not able to install theme then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical question.
Hello, how can I set the category menu and look in the header to slide the page?
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical question or changes.
Hello friends, I would like to know if you can work with Dokan? I want to do a MarketPlace
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team help you about all your technical question or issue.
What I want to know is that if I can work with the Dokan Multi Vendors plugin for this Theme, I already bought it, but I need to know, I will send you a report about an error that the theme has, I hope a prompt solution.
Yes, This theme support Dokan plugin and if you are facing any issue with theme layout then submit a ticket so technical team fix all your theme related issue.
ciao ho comprato il tema ed istallato correttamente ma ora vorrei inserire il tema parte grafica gioielli come fare ho anche contattato il servizio di assistenza ma non ho risposta grazie
hello I bought the theme and installed it correctly but now I would like to insert the theme graphic part jewelry how to do it I also contacted the assistance service but I have no answer thanks
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical question. We provide six months free support to any theme related bug
Hi there i want to know if this theme will work perfectly for a latinoamerican country (Mexico) I got a theme from anotheer seller and credit card payment was imposible for me. Thanks for the response
Hello Sir, This theme fully support to wooCommerce all default features and plugins. If there any issue with our theme only then we will help you. We provide six months free support to any theme related bug.
Does this theme support Amazon affiliate products? My idea is work as affiliate promoting thirdy party products. Is it possible?
Yes, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so they can perfectly install theme your store and guide you about all your technical question or issue.
I bought the theme before. I wanted to setup for the first time but I cannot download demo content.
Hello Sir, Sample data included with theme package. Please submit a ticket with all details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store with sample data. We provide theme installation service is free
Core Web Vitals are not proper for this theme. The score is low. Google is coming up with new Algo in 2021 which will account for these Web Vitals . Any plans to improve the score ?
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team check it all your issue and guide you about how to improve score.
I have raise the Ticket (43556 ) . But the problem is more serious . When I purchased the theme , it promised me they they are SEO optimized. Low Core web vital score is not helping . Need somebody to look into this problem immediately
Ok Thanks. You will get update very soon via your ticket.
No updates on this
Hello Sir, Please contact technical team via your ticket #43556, Our technical team guide you about ally our technical question, We have assigned your ticket on first priority. Thanks.
Reply of technical team is generic. They are not able to answer my questions satisfactorly. The problem is very SERIOUS and it will impact thousands of your users next year. I think it is important to act on this problem NOW. I bet this will create a havoc for you next year when the Code Web vital Algo kicks-in from next year
Hello Sir, For increase website loading speed is not only related theme files. You can install cache plugin, cdn and use good hosing service as well. Thanks.
You are not understanding the problem. The problem is not related to cache and CDN. Also I have installed both of them on my website. The problem is somewhere else and I suspect that it is in the code. That’s why I need some technical expert to look into this issue. Please read this article from Google. https://web.dev/learn-web-vitals/
Ok, Our technical team check it and give update on if there any theme issue. Thanks.
Thank you
You are welcome.
I can’t install the themes and setup admin cPanel error, my website is http://www.kingzendo.com
Thanks
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical questions or issue. We provide six months free support to any theme related bug.
is this theme mobile responsive and compatible with latest wordpress, wocommerce platform? I saw on my ph it’s not look like as windows pc
Hello Sir, This theme fully support to latest version of WordPress and WooCommerce. And after the perfectly install theme your store will look same as our demo store. Also our theme installation service is free. Just you need to submit a ticket with all your details at https://templatemela.freshdesk.com/support/home , In theme price included six months free support to any theme related bug.
In pc your theme looks good but in mobile it is not user friendly. Is it possible to customize the theme for mobile version?
Hello Sir, If you need any extra customization work with theme layout then submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you.
Make live chat possible at Bangladesh time 10.00 pm. What’s app, Imo, We chat: +8801782811313
Please reply as early as possible
Hello So, Please contact to technical team with all your details at https://templatemela.freshdesk.com/support/home so they can guide you about all your technical question or changes. Sorry not possible to guide you via this comment section for any technical questions.
WP bakery Not Working in ..Cosmetics Theme. I trying lots of way ..
When I go to frontpage edit ..from pages ..it shows WPbakery shortcodes ..also click on “Edit with WPbakery page ” Not open …after click ..showing blank Page.. As well WPbakery want update to me. but I cant ..bcz its include theme package , so I can’t activate. Also can Not Modify any pages. Please need your help.
Please check the screenshot .. 1. https://snipboard.io/1JURqy.jpg 2. This is blank while click on WP Bakery .. https://snipboard.io/El1wKo.jpg
Need your support please Is there support available ?
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and help you about all your technical question or issue. We provide six months free support to any theme related bug. Thanks.
Buenas compre la plantilla, pero no veo el manual no se como modificar el logo, imagines slider, etc Necesito ayuda cuanto antes
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team perfectly install theme on your store and guide you about all your technical question or issue. Also refer video tutorial for how to change logo from theme setting. https://www.youtube.com/watch?v=jCvxmoecauQ , Thanks.
Hellosirs ! How can I edit the social links at the footer of megashop?
Yes, You can edit the footer social links. Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team guide you about all your technical questions or changes. Thanks.
Hello sirs! question like that: I have megahop theme( I bought from envato) Can I use the theme to make to 2 diffrent sites with it?This sites are for individual using ( Example : www.site1.com and www.site2.com )Best regards
Hello Sir, Check it license policy here https://themeforest.net/licenses/standard , In theme price included single domain license only. Thanks.
why my site is just loading homepage not showing up? after the installation is successful.
Hello Sir, Please submit a ticket with all your details at https://templatemela.freshdesk.com/support/home so technical team check your loading issue. Thanks.
Hello. Your support promised me to help install the theme properly. They asked to share my admin and FTP credentials. I did. And I haven’t heard from them for 5 days and don’t answer my emails. Why is that?
Hello Sir, Can you provide your ticket ID? https://templatemela.freshdesk.com/support/home so we can check your ticket status and assign on first priority. Thanks.
here: #45556
Thanks, Also our technical team waiting for your reply,
