Problems with this theme! After installation, you template does not look like you demo. Please fix it!
Ticket ID #IMI-335-44898
Yes, You will get update very soon via your ticket.
How do I edit/change the top mega menu and left menu navigation? I go to modules> top mega menu, I add items, save, refresh and nothing happens. Is this edited through CSS or some other way. Please help, thanks!
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about your changes.
The demo server seems to be down to preview the template.
Yes, Theme demo available very soon, This is server problem.
More than 24 hours without any reply by your support team. I reported some theme bugs. I expect your answer soon.
Can you provide your ticket ID? So we can assign on first priority.
Sure #QZS-930-49824. Thanks!
Ok, You will get update very soon via your ticket.
I appreciate your help. I’m just disappointed to see many bugs in this template taking in consideration that is one of your most popular products and looking that the release date of this template was 10 months ago, a lot of time between Prestashop updates to check template bugs when updating to the latest Prestashop versions.
Even when things were not working correctly, their support was always to fix every single detail. If you are a strict customer, TemplateMela is for you
Thank you. Still any question regarding our theme please feel free to contact our technical.
Can you please update the theme to PrestaShop v188.8.131.52 with the changes list for the people who needs to upgrade the theme manually. Thanks.
Yes, Upgraded theme package available very soon for support prestashop version 184.108.40.206.
Thanks. Please make sure to include manual upgrade from 220.127.116.11 to 18.104.22.168.
No, We provide both version of theme package so many files updated for 22.214.171.124 to 126.96.36.199.
Any ETA for the theme update? I hope you also take in consideration all the CSS issues reported to your support team with the actual version to get them fixed in the 188.8.131.52.
Still this theme not ready for latest version 184.108.40.206.
Please do not find the kickstart Where is the Kickstart?
Our theme fully support to prestashop all default features and modules, But not provide or included any extra/custom modules with our theme package.
I can not come to understand that such a popular template does not come with your kickstart. Please add a next update kicstart to avoid installation problems
Thanks for guide, We will forward to our technical team.
How soon? A Kickstart solve many problems in installing Will be available soon Kickstart?
No, Right now not any plan for add this module.
Is this theme compatible with the multivendor plugin?
Yes, If your extra modules working with Prestashop default theme then it should work with our theme as well.
Hi, I have a problem the template does not display the color combinations of the products, how to solve? here’s where to see the problem: http://www.centrostampacomo.it/home/48-clique-classic-t.html
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
TM Top link, missing background on version 220.127.116.11 and blockmegamenu
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can perfectly install your theme on your server and check it all your theme related issue.
A really great theme.
We have a small problem I’ve had problems very quickly and support…
Great theme wonderful support.
So thanks dear Krishna Kanani…
Add to Five *
How do you add links to this block?
I’m asking in behalf of a client. I referred him to buy this Theme for his Prestashop store.
Yes, You can add more links from back office(Modules > Modules > TM Top Link Module) .
I’ve edited the product.tpl to include the “displayRightColumn” on product page, then I hook SOCIAL SHARING icons there, but the problem is, it’s not showing when using Firefox, but it shows when using Chrome. Could you help me with this, in behalf of my client. — my bad… adblocker is enabled in my Firefox
Our template used is this and it’s going very well. https://llavesdecocheonline.com/
Ok, If any question regarding our theme please feel free to contact us.
Our upgraded theme package available very soon for support latest version 18.104.22.168.
Hi! How can I enlarge left column? I need left column to be 30% and center column 70%. Is that possible???
Yes, It’s possible but need do some customization work with css file. Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you.
Hello, I received email with download link to update to 22.214.171.124. How do I install it? In download section i can download only full template, not update only. Do i have to install everything from start? Right now i have PS 126.96.36.199. installed, but i want to upgrade it to 188.8.131.52.
Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can help you for perfectly install this theme.
Top Horizontal menu. I need to change it and show different menu for each user group. How can I do it?
You need to contact our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question.
Hello, since yesterday the Prestashop 1.7 is available. Do you plan to make the template Presta 1.7 compatible and when? Thanks for the answer.
Yes, We will upgrade all our theme for support latest version 1.7, but we will take time because need to create totally new theme.
Thanks. Will you use the new Starter Theme as a base?
Yes, We will create new theme with latest version of Prestashop default theme base.
Yes, This theme fully support to v184.108.40.206, Please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can check it all your theme related issue.
Hello, I bought your theme but could not install it. I have a message that it is not compatible with prestashop 1.7
Can you help me please?
thank you very much
Sorry, This theme not ready for version 1.7. And please contact to our technical team with all your details at https://www.templatemela.com/support/ so they can guide you about all your technical question or issue.
Thank you for your reply. This is really a shame because my shop runs on ¨Preshashop 1.7.
refund is possible?
Already we have describe about our theme compatibility https://themeforest.net/item/mega-store-prestashop-responsive-template/6511851 , And you need to contact Themeforest team for refund amount, We are support to our theme related issue only.
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