204 comments found.
Hey there.. when I buy this template, how many template (which one) I can get it? As you mentioned in profile (140+ Pre-Built Website) is that so? Can I get the same all 140+ websites in 9+$?
Hi, Yes you will get all 140+ templates in this price. Thanks!
Im follow instruccions for install. But dont Work
Hello, We have received your ticket so our support staff will soon contact you. Thanks!
Hello, The area in the photo shows fine on the computer, but on the mobile phone, that part looks blurry. The application I entered on the website is chrome mobile.
Theme website: https://megaone.acrothemes.com/index-kitchen-interior.html
ss link; https://i.hizliresim.com/5kdzqo7.jpgHello, Please contact our support team at https://support.acrothemes.com for any issues or queries you may have. Thanks!
Hi, I have not received the product yet, so I cannot submit a support ticket. Because I don’t have envato sales code. I’m thinking of getting it if that bug is fixed. Thank you!
Hi, Alright we will fix it for you. Thanks!
<3<3
Is there any chance or release date for bootstrap5?
Hi, Yes we are releasing it pretty soon, many of the template versions are already converted.
After buying we will receive all 140+ HTML template or only one ?
Hi, Yes you will receive all 140+ HTML templates.
impossible de. me connecter à mon compte sur votre support, j’essai de réinitialiser mon mot de passe mas ca ne fonctionne pas je ne recois pas le lien
Hi rudye, There is no such issue with our support portal. Please send us your purchase code at support @ themesindustry.com We will create an account for you.
Are there any plans to update and address vulnderabilities in the bundled jQuery 3.4.1?
https://snyk.io/test/npm/jquery/3.4.1Hi, Please contact our support team at https://support.acrothemes.com they will assist you.
I cant even get started. Documentation is not helpful
Hi Mobiller, What kind of issue you are facing to start the customization of this template? Please contact our support staff at https://support.acrothemes.com and they will help you in every aspect. Thanks
This is probably a really stupid question…. but can you mix elements from different demos? If I liked the portfolio from ‘demo a’ but wanted to use the element in ‘demo b’ would that be possible?
Hi Kgcs, very good question. Yes you can mix up the elements but from elements section instead of different demos. There some limited standalone elements included with this template so you can check if it is according to our requirement. Thanks!
did the wordpress format available now?
Hi drmehana, No It is still under development and will be released soon. Thanks!
Support sucks. I bought the template and 48 hrs I’m talking to the support and they just answer me that “it’s not a theme but an HTML5 template.” I know this, but the documentation doesn’t explain anything how to proceed. Until never more!
Hello sir, you are talking about WordPress support and our team is keep explaining you that it is not a WordPress theme. You cannot install a HTML template into WordPress. For HTML you just need to upload the files to your ftp hosting account. All this information is already mentioned step by step in the documentation of this template. Thanks!
hi, is there any example to use shortoce tabs? how i can do that?
Hi, We can guide you, please contact our support team at https://support.acrothemes.com
I have one question before purchasing. I’m testing in explorer 11.
https://megaone.acrothemes.com/index-agency.htmlThe animation inside the button is not applied. Can Internet Explorer 11 solve this problem?
Hi Kimsiwon, Yes we can do it for you if IE 11 supports this feature otherwise as you know even Microsoft discontinued the support for IE 11 Browser.
OK!
Hello. I just purchased your theme and am very impressed! I’m currently using landing page 6, but the countdown isn’t working. Please let me know what needs to be done in order to fix. Thanks!
Hello, Thanks for purchasing. Please contact our support team at https://support.acrothemes.com they will assist you.
Will do!
Thanks.
would like to use > index.directory-listing – however nav menu with real html links for multipage. If I replace i.e. ”#team-section” with team.html it is not working. Any help…..thanks
solved.
Hi bayffmm, If you are facing any problems then please contact our support team at https://support.acrothemes.com
Hi need to create a support ticket so renewed support for another 6 months but when I try to add a new ticket it still shows as expired. Can you look into this for me please ASAP?
Hi, Please email your purchase code at support@themesindustry.com
Thanks, have sent email
Alright, We also have received your ticket on support portal.
I registered for support and entered a valid purchase code however it kept saying cannot validate purchase. In the template portfolio showcase, the nav menu on iphones (safari) doesn’t show. Need to open a ticket but it won’t allow me due to the invalid purchase code which is valid. Please advise.
Dear aliihaidar, Thanks for purchasing. There is no such issue on the support portal Please send your purchase code to our email address support @ themesindustry.com We will create ticket on your behalf. Thanks!
Hello ! I bought your great template : ) I have a question, Is it possible in ” innovative startup” to have 2 backgroud image instad of particle/bg image ? thank you Best regards
Hi djedjex, Thanks for purchasing, Please contact our support team at https://support.acrothemes.com
Hey I have a problem in the installaion
Hi, please contact our support team at https://support.acrothemes.com and just to remind you it is not a WordPress theme its a HTML5 template.
hi i went to the support forum,
added the purchase code,
Cant Verify Purchase Code
got this. why?
Hi, Please send your issue with your purchase code at support@themesindustry.com
done.
We have replied you the solution.
