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i need support, my website had problems!! please help!
Please write a support request at https://zooka.freshdesk.com
Hi, can I use Elementor for customizing the theme? I think the way it is built asks for a more user-friendly experience for developers.
This theme is not compatible with Elementor
hi, please help! i installed the theme in wordpress, but only see one page, what can i do?help!!!
Please contact my support team at https:/zooka.freshdesk.com – you should import all demo files first.
Hello, what plugin can be used to edit this theme? Thanks
We are using WPBakery for this theme.
Hello, I want to buy the template but I need to know, supports the latest WooCommerce version? Because I read to specifications that is compatible only to version 3.5.x…..Thanks
I forgot to update the description, our theme is compatible with the latest version of WooCommerce.
I bought the template, but I cannot add the license to revolution slider & to wp bakery. How can I do this? Where must I go to find the key?
The plugins are just bundled with the theme, so, we are not able to re-distribute the licenses to our customers because of the copyright.
You have 2 choices to update the plugins.
Option 1: You can purchase your own plugin’s license to active them to receive automatic updates.
Option 2: You also can get plugin updates each time our theme is updated. If you choose this option you will need to wait for a next update.
Bundled plugins offer the same core features and functionality as the standalone version of the item on CodeCanyon.
Some plugins may ask for a purchase code for registration/activation once installed, however, you can simply ignore these messages as bundled plugins do not require activation or registration. The plugin will still work as intended with the theme once the theme has been activated/registered.
When a plugin is updated, we will include the latest version of the bundled plugin with our next theme update. So you can easily update the bundled plugin when you next update your theme.
It is worth noting that we will fully test plugins to make certain there are no conflicts with our own update.
Suddenly main body contains became blank during updating the social icons link from “Melokids Child” left sidebar section of wordpress backend.
We faced same problem twice. Please looking forward this ASAP.
Thanks & Regards
Please open a support request at https://zooka.freshdesk.com – I’ll check it for you
kindly check ticket number #9602 still not response
Please provide more information: https://zooka.freshdesk.com/a/tickets/9602
Hi! Can I move the category description to bottom of page?
Which element are you referring to? can you describle your question with a screenshot so we are able to assist you better.
If you experience any issues or need support , please update your question here:
Thanks and regards!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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