Web Themes & Templates

Reviews for Memory - Mobile Friendly WordPress Blog Theme

49 Reviews

for Customer Support

don't buy this theme or anything else from author! This theme is just useless because it's not supported anymore. It is an outrageous fact that this topic is still on sale and is also supported by envato.

just very bad customer support and i won't buy any theme on envato anymore either.

Theme-Studio

Author response

Hi there,

Sorry for the delay in answering. Our company had difficulty and have just overcome it. Please contact us via email info@themestudio.net. We will help you to solve your issue as soon as possible.
You also can go to https://www.themestudio.net/ and contact us via our Live Chat. Our working times are on:
- Mon-Fri 8AM-5.30PM UTC +7h
- Sat 8AM-12AM UTC+7h

Best regards,
Theme Studio - Support Team

for Other

They really need to update the theme.

Theme-Studio

Author response

Hi there,

Sorry for the delay in answering. Our company had difficulty and have just overcome it. We are working hard to update many features of this theme. From now on. please contact us via email info@themestudio.net. We will help you to solve your issue as soon as possible.
You also can go to https://www.themestudio.net/ and contact us via our Live Chat. Our working times are on:
- Mon-Fri 8AM-5.30PM UTC +7h
- Sat 8AM-12AM UTC+7h

Thanks for your understanding.

Best regards,
Theme Studio - Support Team

for Customer Support

There is NO customer support at all. They don't answer any question even you are in support period.

Theme-Studio

Author response

Hi there,

Sorry for the delay in answering. Our company had difficulty and have just overcome it. Please contact us via email info@themestudio.net. We will help you to solve your issue as soon as possible.
You also can go to https://www.themestudio.net/ and contact us via our Live Chat. Our working times are on:
- Mon-Fri 8AM-5.30PM UTC +7h
- Sat 8AM-12AM UTC+7h

Thanks for your understanding.

Best regards,
Theme Studio - Support Team

for Customer Support

I have submitted a ticket and haven't heard back for a month. I like the design, but no support should be given a refund.

Theme-Studio

Author response

Hi there,

Sorry for the delay in answering. Our company had difficulty and have just overcome it. Please contact us via email info@themestudio.net. We will help you to solve your issue as soon as possible.
You also can go to https://www.themestudio.net/ and contact us via our Live Chat. Our working times are on:
- Mon-Fri 8AM-5.30PM UTC +7h
- Sat 8AM-12AM UTC+7h

Best regards,
Theme Studio - Support Team

for Customer Support

Absolutely amazing customer support! Very helpful. Been using this theme for some time now and am very satisfied.

for Customer Support

The support is not good
Very slow to answer or not answer !

Theme-Studio

Author response

Hi there,

Sorry for the delay in answering. Our company had difficulty and have just overcome it. Please contact us via email info@themestudio.net. We will help you to solve your issue as soon as possible.
You also can go to https://www.themestudio.net/ and contact us via our Live Chat. Our working times are on:
- Mon-Fri 8AM-5.30PM UTC +7h
- Sat 8AM-12AM UTC+7h

Once again, please accept our apology. Thanks for your understanding.

Best regards,
Theme Studio - Support Team

for Customizability

by HB - Poland 3 years ago

for Customizability

by DC - Mexico 3 years ago

by JP - Poland 3 years ago

for Design Quality

by RD - Brazil 4 years ago

by RW - Israel 4 years ago

for Bugs

by AH - Canada 4 years ago

for Design Quality

by JR - Spain 4 years ago

for Customizability

by DF - Australia 4 years ago

by GD - France 4 years ago

by MÖ - Turkey 4 years ago

for Customer Support

by KG - South Africa 4 years ago

for Bugs

by RM - Germany 4 years ago

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