21 comments found.
Hello Developer, I think any some bug in your theme. I can not change wp bakery and theme function like this: 1) https://drive.google.com/file/d/1zks_3feNgvqRZXXkYckGDG1wKPHD5Kos/view?usp=sharing
2) https://drive.google.com/file/d/1HbhWQQzRmhxS8Q-Mx_UmmN3dF3JB73XC/view?usp=sharing
Can you check this and How to resolve this?
Hello,
Thank you for choosing our theme!
To avoid any issues, WPBakery, Essential Grid and all the bundled plugins should be updated to the latest version using Themerex Updater plugin included in the package. Please review the detailed instructions: http://mendel-antiques.ancorathemes.com/doc/#getting_started_theme_update
In case you experience any difficulties in this matter, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Hello Developer, Is theme not update again? because I think any some bugs and need plugin updating like a WP Bakery and other function.
Hello,
Thank you for getting in touch with us!
Please note that the theme includes Themerex Updater plugin allowing you to update all bundled plugins directly in the Dashboard. Please review the detailed instructions: http://mendel-antiques.ancorathemes.com/doc/#getting_started_theme_update
Currently, we are planning a new release, but the testing process will take some time. In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/
Regards.
cant see option to change header image
Hello,
Thank you for contacting us!
You can change an image in Layouts. Please review the screenshot – http://prntscr.com/rtosow
In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.
Regards.
Does this theme have a psd?
Hello,
Sure! We do not include theme-related .PSD files into the theme package, because it significantly increases the theme archive size. But you can request .PSD files in ticket system after purchase.
Thank you.
Hi, this is a pre-sales question. In the details section for this theme on Themeforest, it says “Easy Automatic Updates”, however in the documentation at http://mendel-antiques.ancorathemes.com/doc/#getting_started_theme_update in section “UPDATE OPTION 1. UPDATE USING WORDPRESS UPLOADER” it is a manual download, delete, upload of new version. Is the documentation out of date? Do this theme support Envato Market plugin for updating the theme? This is really important to me, I won’t purchase the theme if one-click theme upgrade isn’t available.
Hello,
Thank you for your interest in our theme and thank you for your question.
Theme can be updated only as described in documentation. We’ll change theme description banner here.
Thank you.
Hi, It works with WordPress 5.1.1 ?
Hi,
Thank you for your interest in our theme!
Yes, sure. It is compatible with the latest WordPress version.
Regards.
My website is making too many connections because of this theme. IP get blocked just because of that. Please I need solution ASAP. my website url: http://lumberjackpk.com/. I also don’t know how to generate tickets.
Hello,
Thank you for choosing our theme and contacting us. Sorry for delayed reply – we don’t work on weekends.
Please navigate to our Support system: http://ancorathemes.ticksy.com/, click on Submit a ticket button, choose your theme from the drop-down list: http://prntscr.com/khy4xh Then enter your Purchase code and then provide us with your website access details, so our Support team will assist you.
Thank you in advance.
Can Title of product be added to single product page?
Hi, we’ve received your ticket at http://ancorathemes.ticksy.com/, please check one replied. Thank you.
Hi, Pre Sales query. Does theme include any newsletter sign up options? Thanking you
Hello. Mailchimp-for-wp plugin included in the theme package. Regards.
Congratulations! 
Excellent work and design. I wish you big sales.
Thank you, appreciate your comment!
Great work! Congratulations! Good sales and buyers.
Thank you, MuseStars!
Congratulations! Good luck with sales
Thank you, appreciate your comment!
Good luck with sale!
Thank you, appreciate your comment!
Very nice design AncoraThemes GLWS 
Thank you, celtano!
very nice work on this , fantastic i wish you big sales
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Great Work, Congratulations GLWS
Thank you, TmdStudio!
Congratulations! Nice Theme, Good Luck With Sale 
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Congratulations! Nice Work, Good Luck With Sale
Thank you for the comment!
Congratulations!
Amazing Work, Good Luck With Sale
Thank you for the comment!
Nice Design, Congratulation! Good Luck with Sales
Thank you, appreciate your comment, ManasaTheme!
Nice Work,
Congratulations! Good Luck With Sale
Thank you, appreciate your comment!
