In google chrome the main menu drop down goes behind image on main screen. do you have a fix for this ?
please head to our support forum http://support.pixelentity.com/
Hi Support Team
I have follow the GMap error fix guide: [url]http://support.pixelentity.com/threads/2461-GMap-error-fix-(issue-with-scrolling-when-map-left-open)-FIX[/url]
But still GMap does not appear
Could you please let me how to solve the problem
Regards & Thanks
please post in the same thread as you may need to provide admin access to your site.
Is the “Mentor – Premium Responsive HTML5 WordPress Theme” compatible with the WooCommerce plugin?
Mentor has not been tested with WooCommerce. The plugin will work of course, but it will likely need some CSS custom work if it is to fit with the styles of mentor. These tweaks you would need to do yourself or with the help of a freelancer.
HI, thank you for the great theme. could you please assist me, I am looking to remove the page name repeated on every page. (at the top of the page, in headings, the page name is written, how do I get rid of that?)
Hi, try Contact Form 7 but letters don’t send from form. Does Contact Form 7 plugins compatible with Mentor theme? url address: http://websait.kiev.ua/zamovyty/
Hi, We haven’t tested this plugin with the theme, nevertheless, any issues regarding the plugin’s form not sending email, will not be a theme related issue. It will likely be a plugins related issue, or even more likely a hosting related issue, like restricting the php mail function. You should do a bit of research on contact form 7 boards because its likely others have experienced the same problems.
There are several social media icons that appear all the pinterest logo instead of google plus, drive, etc. .. How can I modify it?
Hi, Please see this fix in our support forums: http://support.pixelentity.com/threads/446-Icons-for-social-Networks?highlight=linkedin
Are there any plans upgrading this theme to Bootstrap 3?
Hi, Unfortunately we will not be upgrading the theme to bootstrap v3 or higher.
I would like to know if this Theme is valid and easy to configure in a multilingual site.
In case of a positive answer, please, let me know the main cosiderations to take into account.
Thanks in advance!
Hi, while valid, this theme does not have any specific support added for multi-language setup, but rather it comes prepared for single language translation. While there are multi-language plugins out there for WP themes, generally they require a bit of prep work to be done in the theme, which in this case would require some custom work on your part.
I already have the blog set up for Summary under settings, but it is still displaying the full post when I am on the blog main page. How do I make it show only an excerpt & read more button????
Your comment is not showing a “purchased” badge. Support of this nature is reserved for confirmed customers only. If you have purchased this theme using a different account please login using that account before posting a request for support. Alternatively you can use your purchase code to register at our support forums where you can open a new thread about your issue.
Received your answer under my other account. Perfect solution, thanks for your support.
Seems like this is the only theme on themeforest that does combine the css/js into one file to avoid extra http calls.
Unfortunatly it is not compatible with modern Bootstrap, so it can not be used for a webisite, if the content on that website already use Bootstrap 3 markup. The flare plugin that comes with this template, is not well optimized and powered by outdated jQuery, so every single webpage of the website will need to load a several versions of jQuery scripts, wich is a really bad for those who does not like slow websites.
If you deside to update this project to curent Bootstrap and jQuery, please let me know, so I can buy it.
is this theme supports wocommerce
Hi, Unfortunately there’s no woocommerce support baked into this theme.
Hello, Love the theme, before buying, couple questions please, 1) I notice in the video pause/play controls aren’t available after clicking on a video that opens up video player on a mobile phone, is there a fix for this? I’ve tried on several mobile phones, and I don’t get this issue while viewing videos on other sites on mobile phone
2) Regarding the Video Support, when you say self hosted, this means uploading from my local server, correct? such as my own video formats like H264 or .mov besides youtube & vimeo? If so, then can I use this option in the other video pages instead of having to just use youtube/vimeo?
Hi, Yes the self hosted video refers to videos hosted on your server. The supported types are mp4, ogg and webm only. Regarding your other question, could you please post a link to the specific page/video you are opening on your mobile, which is giving problems?
Yes, if you go to Portfolio, then choose Project Page (video), then, while using Chrome app on mobile, pressing play, the play/pause video controls aren’t available when the video player opens up, so you have to either watch video in its entirety or back out of that page, I would love to buy the theme if Chrome wasn’t the most widely used app, I did download Firefox app and most of these themes from themeforest work fine, its just Chrome. And its not just my phone, I’ve had friends try it on theirs with the same outcome. Any suggestions?
Ok, I found the problem to this issue on another template in themeforest, not yours, and their template works great, its not the issue with Chrome, the issue was when I loaded up their theme on my phone, that ‘Buy Now’ with an X at top of your theme, it needs to be clicked to remove that top bar thus giving me the full function of your video player! However, i can’t remove yours because it only shows for a fraction of a second, then disappears, I think its still there, but not for me to remove it or see it anymore, so perhaps your video player works fine?
Hi, That top bar is closed automatically by us when viewing from mobile, so its definitely not the problem. I’ve checked the page and video you are talking about and its a Vimeo video, which plays for me as normal on iOS. Are you testing on Android?
I have two questions for you:
1) why this template has been removed?
2) Where can I find the latest version/upgrade?
Hi, Here is the link to the HTML template version of this file: http://themeforest.net/item/mentor-premium-responsive-business-html5-template/2374421 there was a Drupal version also, sold by a different author, but that has now been discontinued.
Hey I had a strange problem. I transfered my wordpress with mentor theme from a directory to the root and then the theme_optios disappeared. I checked and all the configuration is in the wp_options in db, but it’s not working on the wordpress. What should I do?
I have the account in the forum, I inserted the purchase code there. But If I create there a new thread will u answer me? There it takes too long. I will insert now.
I posted right now there, can You help me? http://support.pixelentity.com/threads/16007-Theme_options-configuration-reseted?p=74914#post74914
Hello, we will reply soon. Thanks
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