Reviews for Merchandiser - eCommerce WordPress Theme for WooCommerce

Reviews for Merchandiser - eCommerce WordPress Theme for WooCommerce

4.42 (99 ratings) 4.42 stars
Cart 2,442 sales
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99 Reviews

for Customer Support

There is really not much to say about the Merchandiser Theme, great lookin' theme with great support! Love it!

Author response

Really happy to hear you enjoy working with Merchandiser! Thanks for using it!

for Customer Support

Customer Service is top. Every Problem gets fixes. New Theme update looks also super nice ;-)

Author response

That's great feedback! Thank you for using Merchandiser!

for Code Quality

Great support! Always a solution after 5 years of use.

Author response

That's great feedback! Thank you for using Merchandiser.

for Customer Support

Great theme, beautiful design and absolutely top and fast customer support! Many thanks! :-)

Author response

Really happy to hear you enjoy working with Merchandiser! Thanks for using it!

for Code Quality

Thank you for this beautiful theme. It has been very stable and has not encountered any troubles from installation to setup process. happy to use this theme.

Author response

Thank you for letting us know about your recent experience with Merchandiser. Our goal is to provide a consistently reliable product and an exemplary level of custom support. We are happy to see people are appreciating our work.

for Code Quality

Not suitable to use with a child theme, they change the code functions and structure big time, on every update everything gets broken. Lots of time fixing stuff

Author response

Hello there,

This is Adrian and I will do my best to try and understand what went wrong at your end. Can you please reach out to our support team using the support tab here? https://themeforest.net/item/merchandiser-ecommerce-wordpress-theme-for-woocommerce/15791151/support

We're happy to try and understand what went wrong with your customization. The theme didn't go though any major update, at any recent time so I am positive we'll be able to help you get to the bottom of this.

Cheers,
Adrian.

for Customer Support

Great and simple theme, not overloaded with plugins like most.

Customer support has been great so far, responsive and helpful.

Author response

Really happy to hear you enjoy working with Merchandiser! Thanks for using it!

for Design Quality

Great theme, very easy to use, beautiful design and the getbowtied team helped me with everything I needed.
I highly recommend it!

Author response

Thank you for your kind words, we really do appreciate it.

for Customer Support

Great Support and fast!

Author response

Thank you for this, we appreciate it. We are really trying to be as responsive as possible and feedback like yours drives us to be better.

for Customer Support

Absolutely brilliant support. Addressed my issue with product filters straight away. Thanks Hina.

Author response

Thank you for using Merchandiser.
Happy Holidays!

for Customer Support

Support has no idea what they are doing. Giving the most stupid solutions and are unable to fix problems.

There are many css issues with the theme I had to solve myself

Be smart and look for another theme.

Author response

Hello,

This is Adrian from GetBowtied. I just checked your support request and I see Hina is helping you. she just needs your input as well to move forward with her work. I think there has been a misunderstanding between you two. She was suggesting to clear the cache and retest, not to disable it. She was also asking for temporary admin access for the site in cause. I will take over your support request and will try to offer my help. I am positive we can solve or at least point you in the right direction with the issues you're experiencing.

Cheers,
Adrian.

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