Web Themes & Templates

Reviews for Merchato - Music and Band eCommerce WordPress Theme

7 Reviews

for Other

Caution - Not all the plugins for the features were included in the purchase download. Impossible to contact support through themeforest. Useless minimal documentation. Not updated or compatible with latest version of wordpress or WooCommerce. Inexplicable white space above videos. I am a VERY dissatisfied customer.

AudioTheme

Author response

I'm sorry to hear you haven't had a pleasant experience getting started with Merchato.

Can you let us know which plugins are missing for features that are advertised here on ThemeForest? Our premium AudioTheme plugin and CueBar plugins are included for free.

Please reach out directly through the contact form on our website if you need support -- we do respond to every request, but haven't seen any from ThemeForest lately.

for Documentation Quality

I need a refund, this item is not worth it, little documentation and it is not very customizable.
Many plugins are needed to make changes
the support is very slow.

AudioTheme

Author response

We apologize for the delay in getting back to you -- your initial support request was marked as spam and didn't make it to our inbox. We've responded to your inquiries, so please let us know if there's anything else we can do to help.

for Other

CAUTION SCAM: the live preview theme presented show several versions but they are not included in the purchase on ENVATO !! You will only have access to the MERCHATO theme. The others themes presented are not included but sold on another site!

AudioTheme

Author response

Sorry, it looks like your review was marked as spam, so we're just now seeing it. Whether you buy Merchato on ThemeForest or directly from us, it's the only theme provided in the purchase. It sounds like you navigated to the other demos on our site, but as you mentioned, those are entirely different themes and aren't related to Merchato.

for Documentation Quality

The theme itself is PRETTY COOL!

BUT: the documentation is somewhat austere.

AudioTheme

Author response

Let us know where the documentation could be improved. Keep in mind the theme has integration with other plugins like the AudioTheme plugin (included) for advanced features. The documentation includes step-by-step information to setup your site like the theme demo.

Very good house, very good theme and absolutely awesome plugins. Just a little pause on audio playing while changing page. A detail.

AudioTheme

Author response

Thanks, @Agence_Fabrikka! It's encouraging to get feedback from those who get a chance to use our products. We appreciate your support and taking the time to leave a review.

for Design Quality

I have been working with Wordpress themes for 20 years and most themes are getting over bloated these days. This is one of the best themes I have ever seen in any category. It utilizes the latest Wordpress built-in tricks. So there is no support for a header slider. Ok, can live with that. But this theme does a great job and to the point for a musician site. No bloated visual composers or hard to understand setup. Everything is well thought of. Good documentation, easy to customize and great support!

AudioTheme

Author response

Thanks for the kind words and taking the time to review Merchato! We're glad you also find value in simplicity and the use of WordPress core features and functionality. We do have a ticket open to add support for a slider plugin so that a slider can be displayed on the front-page when activated. Again, thanks for the feedback and enjoy the theme!

for Customizability

The best theme, in any category, I have ever purchased. The elegant and purpose-focused design coupled with super easy customizability is unparalleled in my experience. I particularly like that it comes without any cumbersome page-builder plugin. Makes it light and super fast.The support is also awesome, especially during the weekdays:). I sincerely recommend the template.

AudioTheme

Author response

Thanks for the kind words and taking the time to rate the theme! We are especially glad to hear you enjoy the simplicity of using the theme. That is something we strive for while still trying to provide enough flexibility for customizations.

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