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856 comments found.

Hello, is it possible to transform the header into a full video background in loop?

Thanks

hey,

this is not possible.

cheers,
K

Hey, thanks for this awesome theme!

Just a question, what is the plugin’s name that adds a tab in the whole page like the one referencing your new Morpheus theme?

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

Hi, Thanks for the great theme and for helping me out with my issue a few days ago. As i am about to begin finalizing my site I am refining my portfolio pages. Unfortunately no matter what I do I can not get the portfolio pages to launch. This does not work with images or videos. Can you please help me figure out what is causing this issue?

So looking into this a little more, it looks like when i create my portfolio pages its not actually creating anything. If i try to view the post it tells me the page does not exist. Any thoughts?

Something else I just noticed, Based on your theme notes, I am not seeing “Title” or “Content” listed in the portfolio dashboard when I am creating these pages, unless you are referring to the title bar and the standard content box.

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

Hi Amazing theme love it!!! I have one problem the contact form is not sending me the details, any ideas please?

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

Hello, im considering in buying this theme but have some questions about it.

Will you ever update this great theme? Cause there hasnt been any update since 22 April 14.

Thanks in advance!

ps. how come your parallax is so smooth on al browsers? Even in chrome these themes are soo fast and so smooth 0 lagg.. what is the magic behind it?

Thank you again,

kind regards, Tony

Hey,

1. Sure, when it becomes incompatible with the latest version of wordpress or there is a bug. At the moment the theme is compatible with the latest version of wordpress

2. I don’t know.

Cheers, K

Hi, I have been having this issue for a long time now. The send button on my contact form will not respond. See here: www.joshuadezign.com . I’ve submitted a ticket in the past but I the issue was never resolved. Please help. Thank you!

Hey,

The last reply on the topic was my request for admin credentials. You did not answer anything… Lets continue the conversation : http://support.cubalicious.net/forums/topic/contact-send-button-not-working/#post-12661

Cheers,
K

Good evening, Is it possible to add a link to portfolio image? I created a catalogue, I want people to click on it and when they do the Online catalogue opens in another window.

Please help.

Kind regards, Jeffrey

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

I have a Problem with the Portfolio at Firefox. If i open a Portfolio Page and want to see the Desciptiontext, the Background dont get any Color. If i use this at Safari, everything work but at Firefox, there is a Problem.

http://dominikeinfalt.com

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

cilmon

cilmon Purchased

The scripts of my theme stopped working suddently: http://dioramasound.com/

I see some JS conflicts but I have no idea where they come from :/ Any ideas?

Thank you so much.

cilmon

cilmon Purchased

Cannot read property ‘opera’ of undefined @ jquery.isotope.min.js Cannot read property ‘msie’ of undefined @ superfish.js Cannot read property ‘style’ of null @ VM295:1 Cannot read property ‘apply’ of undefined

I’ve never seen one of those before. It may be a WP update?

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

dediger

dediger Purchased

Wondering when you might be shipping an update for this theme? To make sure compatibility with new versions of Wordpress.

dediger

dediger Purchased

short code is broken with wordpress 4.5.2

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue. Don’t forge to mention which shortcode is not working.

Support Forums | Create an Account | Find your “Item Purchase Code”

How do I install the demo data, to make the website look like the live demo site.

Thanks!

Hey,

The demo content xml is in the “main / dummy content” folder. This is an example of the process: https://www.youtube.com/watch?v=EF_YhMHjjNU&feature=youtu.be&t=1m30s

Also, our main support avenue is the support forum:

Support Forums | Create an Account | Find your “Item Purchase Code”

If there is anything else I can assist you with, please create a new topic on the forum.

Cheers,
K

ericops

ericops Purchased

Hello friends. I bought this theme in 2013 but i’m thinking in buy another license… One question. There’s no new updates available? last one in 2014. The theme works OK with WP 4.5.3? Just before finsh… Amazing theme i love it… Thank you. Best regards.

Hey,

We’re glad you like it :)

Yes, it is compatible with wp 4.5.3

Cheers,
K

moogie

moogie Purchased

Hi, for some reason the preloader stops working and I can’t figure out why. The site no longer loads. http://tinyurl.com/z6yombp

Hey,

The server can’t find the image you have set as a background for the first page section : http://208.113.223.215/wp-content/uploads/2013/03/skyl1ne_final.png. Try setting it as a background again.

Also, our main support avenue is the support forum:

Support Forums | Create an Account | Find your “Item Purchase Code”

If there is anything else I can assist you with, please create a new topic on the forum.

Cheers,
K

Hi, Would you be able to explain how to move the menu item to the top of the page as in the example below. Ideally make it a bit thicker too.

http://indiechefsweek.com/atx-jan-2015/

Thanks, Sean

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the Collision Support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue

Support Forums | Create an Account | Find your “Item Purchase Code”

Thanks for the quick response, after some time searching I remembered a developer installed this site for me, so I don’t have the code to register for your support. Can you provide one?

Sry, but we only offer support for verified buyers. One way is to have the purchase code, another is to write to us using the account used to buy the theme.

Hi, I just purchased the Mercurial theme, I went to upload it to my Wordpress 4.6.1 site but it’s not working, the site is stuck on the loading screen, any tips? My site is http://www.callidusproject.com

Please create a new topic on the forum and we will continue the conversation there.

Ok. Just posted all of my questions on the forums titled “Multiple Questions About The Theme” and tagged Mercurial. These questions are pretty urgent, thanks.

I have responded

Scrolling with the trackpad on my Macbook with this demo (homepage) is completely broken. Checked both in Chrome & Firefox. In Chrome it’s the worst. I can’t scroll to anywhere and navigating to sections with the menu links is also not working.

Hey,

Can you give me a bit more information about your setup (device / os)? Because it runs fine on my mac air: https://goo.gl/photos/CMhpk3XrWEXP2V2e6

Cheers,
K

Hi,

I have a Macbook Pro, but it’s a 2011 model and I’m running Yosemite. Hope this helps!

Thx for the info, we try to see what’s going on.

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