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Getting an invalid license from LayerSlider WP and slider will not load. Can you please make this a priority, my client is not happy.
Also think I found a bug. Gallery edit page, thumbnails “remove” text is located to the right way off page. Firebug css code displays this css:
background: none repeat scroll 0 0 #E62C22;
outline: 0 none;
Looking at tg-gallery-admin.css line 16 you also have this line:
text-indent:-9999px which would appear to negate the other line, but it’s not.
Using Chrome browser Version 33.0.1750.149
Yes if you want to use auto update feature for LayerSlider. you have to purchase it license separately. I will provide update for it soon.
So we’re clear, as it’s “your” multi-use license, you will provide regular updates to layer slider through theme updates. Correct?
Yes that’s correct.
Just bought the theme, but I couldn’t find the manual in the zip file.
“Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.”
How can I access these instructions?
Thanks in advance
Sorry My mistake. I upload the fix to Themeforest and it should be ready to download again in few hours.
Thanks for the updated file. One issue though, I’ve created the gallery according to the manual. The thumbnails are not displayed, but the they are clickable. The picture is shown in new page when I click on it.
Provide URL of page which has issue please.
Please update to the latest version of theme. It should fix your issue.
Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.
I’ve updated to the latest version but in vain.Still no thumbnails
returns blank on your server. They should be able to see errorlog.
Thank you, now it works. In the manual, I couldn’t find how I can edit the slider? To be specific, I want it to be shown in a frame, not full screen. If I edit height & width, it’s still a full screen image.
You have to change LayerSlider setting. There is a documentation link on LayerSlider setting page.
I have a strange effect with the galleries …
When I select the default gallery, I see my photos and can click on them.
But with the other galleries (like colums or flow), the images are “invisible”.
But the pix are there because the mouse recognizes the links and opens the popup window (lightbox).
I have disabled all plugins and re-uploaded the pictures, Unfortunately, without success.
Also test images I created does not helped and are shown also “invisible” (like white on white).
The new version of the template did also not help.
Also no chance with other browsers (chrome, FF, opera, IE) ...
Hiere you can finde a big screenshot:
Hope you can help.
The site is hidden behind a coming soon page.
I will send you an Email, so you know where to go …
As I am not IT expert I would like to ask for your help with instalation of Mercury theme. I have already spent (since I have bought it) many hours trying to install it (many, many times) but I was not succesfull. I have my old gallery (not wordpress theme) which I want to replace by yours, but at the beginning I would need to have both of them in two separated files. I have installed the newest wordpress but all my attemps to install your gallery failed. I would appreciate your help very much…. Maybe it would be the best if you install it directly through my FTP… Thanks a lot… Dana…
Please see http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
Every themes have their own way to manager and display content so I think you have to create theme gallery again.
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.
1) I currently have a menu item called “Travel”, which I set to link to the posts category “Travel”. I’d also like to pull in the galleries category “Travel”. Any suggestion on how to go about this?
2) Every single post page contains “The Blog” title and blog name subtitle. How do we get rid of it? If it requires removing it manually, you really need to rethink getting rid of it. Why is announcing the obvious and using nearly a third of the screen real estate necessary?
1. You can drag & drop menu item to its parent using Appearance > Menus.
2. You need an application name “PoEdit” and you can download it for FREE here http://www.poedit.net/.
Once you download and install it. Open file /languages/en_US.po with PoEdit then translate it to yours. You will need to upload all files in /languages folder to your server once you finished translate.
1) Sorry let me be more clear. I would like posts with the “post category” “travel” and galleries with the “gallery category” “travel” to appear on a single page from a single menu item titled “Travel”. I want to combine posts and gallery excerpts on a single page based on category filter. Any suggestions?
2) Question #2 has been asked about many times in the comments and your reply is always the same, PoEdit and language translation.
We don’t want it in another language we want it removed. It takes up too much space on the page with no benefit.
single-post-f.php and single-post-r.php
Line 14: Is there a theme setting to remove this, I’d prefer not to have to create a child theme to fix this.
If it does not have a setting, please consider removing it or provide a setting to turn it off. It provides no value, and takes up too much screen space.
1. Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.
If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky
2. Open single-post-f.php remove line 19
I can speak little English, so I’ll do what I can to explain.
I just bought your theme, and that’s two days I try to view my gallery created as expliqtion your manual, it does not work.
I am in offline mode, ave Mamp, I can not show you my regmages This says your video there slug, and I do not have it on my menu.
Could you help me.
Please upload it online so I can test it .
I reinstalled everything and it works, and I do not downloaded online is a NIOHC to take control of your theme.
I do not want my site to be down for maintenance too long.
Thank you for your understanding
If you can’t upload it online so I can see and investigate the issue. I don’t know how can I help you.
Just purchased this theme… but the manual/instructions are missing. I read in the other comments this should be a html file? Where can I find it, as it is not in de downloaded folder…
Please download it again from Your account > Downloads
I am having some trouble viewing my portfolio items in anything besides lightbox. I installed this theme using previous content from an old site and now whenever I want to preview or view the portfolio items it sends me to a “page not found”. I have read the manual and in the portfolio demo video, when you select Fullscreen Vimeo, or Portfolio Content and update your changes, when you select view portfolio or preview changes it takes you to the page where your portfolio item lives. I have created a page that links my portfolio but cannot seem to preview or update them to display.
Please try to switch to default permalink setting.
Also every themes have their own way to manage and displays its content so you can’t use portfolio content 100% to the new theme. It’s standard ways of every themes here.
Responsive layout Bug:
Default theme install
Between 970 & 768 widths the day (.post_date) floats over the post content.
Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
The background image is not showing up on my homepage when I go through the content builder. Image is wide enough (1600px) and I have tried disabling plugins and that still didn’t work. What shall I do?
When you finish uploading background image. Click on “File URL” button and then click on “Insert to post” button.
Thanks for this great theme.
the two packages on the right hand side are cut at the top and bottom?
what seems to be the problem?
I visit your site and can’t find the issue. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
How do i remove the header on the blog page that says “The Blog” and the name of my site?
I don’t want that at the top of my blog section.
No seeing it anywhere in the settings.
What’s single post page layout you use? fullwidth or with sidebar.
Open single-post-f.php remove line 19 to 20
Hi, i’m having trouble with an option id like to use but can’t find. I have a page with “Gallery of galleries” can I have a page like this that only displays certain galleries rather than all?
Also is there a way I can change the portfolio gallery? It is currently only displaying as image flow when I display a gallery via a portfolio.
My aim is to be able to create certain galleries to be displayed through a portfolio and certain galleries through the gallery of galleries page but I can separate the two. Thanks
It displays all galleries.
Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme.
Many thanks, wasn’t sure if I was overlooking something
I don’t know what I am doing wrong, but how in the heck do you set a homepage to be a single page design and scroll like the Mercury example page?!
Ahhh. I see now to use the page builder. Man that is hard! Is there any sort of guide that shows the settings to use to duplicate the example?
Thank you for purchasing.
There are also video tutorials there.
Thanks for the reply! I figured out that I should be using page builder…I am learning.
Is there any way to create a gallery page with a stop slider? Like: http://themes.themegoods.com/mercury_wp/portfolios-with-slider/ (except a gallery rather than a portfolio)
Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers.
Each blog item that displayed in my blog page doesn’t display its post date, both in circle shape and in post meta..
Why this is happening ? I didn’t change any settings base I know..
Please some insight..
My blog page : http://moire-photo.com/new/category/event/
Did you edit any theme code?
Ah sorry I just found the issue.. My team use a ‘Wordpress Date Remover’ plugins.. Geezz..
Now it all works like a charm ! ..
Thanks for your help..
So the featured images in the portfolios or on the blog home page are 1170px with.
But in the actual blog post, full width, the content and images are only 958px wide. However the comments field IS the wider 1170px width.
I looked and looked in the single-post-f.php file, but I cannot find where it is that I can make the blog posts be as wide as everything else.
Can you identify the class that I can edit to make this consistent?
Some sort of solution to make the post as wide as the comments is really needed here!
Provide URL of page you mentioned please.
Thanks for the reply.
I want the photo and post content to be as wide as the comments area (1170px).
Open /css/screen.css find ”.post_header.full, .post_excerpt_full” change width to 100%
Darnit. I should have been able to Firbug that and find it myself.
Anyway, thanks for that help. Really makes the blog look better and more consistent. Love it!
And again, really appreciatethe effort you put in here supporting your product. Thanks.
Since upgrading the Woo Commerce plugin, all the type in the Product Data section runs into the option boxes, making them illegible. (I can send a screen grab if you tell me how). Same for every tab (General, Inventory, Shipping etc). I tried switching to the generic Wordpress theme and it was fine so I guess it is a clash between the Mercury Theme and Woo Commerce. Which of you can fix it please?
Check what exactly? It’s not really practical to disable all the plugins as they are essential part of the site. I have tried switching to another theme, so it is clearly an issue with the Mercury theme. Will there be an update or instructions how to fix this please? I am sure many people will be using ‘Mercury’ combined with Woo Commerce. Thanks.
I have no idea if there’s an official way to request features but I would like to be able to create different galleries that don’t show up in the gallery of galleries but are able to be used as a content page gallery.
Like barrettsbuzzin was talking about. Show certain galleries but hide some as well.
Keep up the good work!
Love the theme, btw
Thank you very much for your suggestions.
I have an issue in content builder, when I display blog items over a background, the background image does not cover the whole page. I thought it would be expanded to fit the resolution of my screen but instead it is limited to the size of the image and repeated to cover the rest of the screen.
I also have an Issue on the RSS feed, which does’nt display the featured image of each article.
1. Because you upload small image size. Because of parallax effect, you have to upload large image especially in height.
2. It’s default from Wordpress setting and you might find some plugin to help you display featured image on feed. You can find plugin from Google too.
Thank you for your quick answer. Great theme by the way !
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