This author's response time can be up to 1 business day.
A friend just purchased your Mercury theme and I’m helping them set it up. Is it possible to have multiple filterable portfolios? Example: Filterable Portfolio for photos of wildlife (Filters by animal type) and on a different page a Portfolio for photos of events (Filters for event type)? This seems to be a difficult thing to find WordPress themes!
Please login with your purchased account
I really like this theme, but I am having problems getting the theme to be responsive. The URL is: 1936ariellelane.com. Please help.
Please enable responsive option in your LayerSlider setting page.
Thank you. Quick fix. But I don’t see the menu on the mobile version.
I checked your site and I can see and use mobile menu on the top left corner of page correctly?
Hi, I hope you’re doing great,
I’m still using your theme and i wrote tons of articles, so i guess i’m not gonna change for a while.
I have a question about the thumbnails of the recent articles sidebar widget. Can you please tell me how to deactivate the link of all the thumbnails?
Did you mean to remove link on post thumbnail widget?
Exactly, on the post thumbnail widget. Thanks
$return_html.= '<div class="post_circle_thumb"><img src="'.$image_url.'" alt="" /></div>';
Hi there. I love the Mercury theme & am very interested in buying it. I just had a couple of questions that I was hoping you could help me with.
Is it possible to increase the size of the menu bar so that it’s a little longer – it’s just that my logo has 2 lines of text and I’m thinking it might look at bit squished in the menu bar – you can see my logo here on my current site: http://www.andbabymakesthree.ie
Also, I was planning to include an opt-in form on my homepage (ideally up top under the menu bar) and possibly on the other pages too – do you envisage any problems with me doing that?
Thanks for all your help – I look forward to using your theme very soon.
1. It couldn’t be done using theme admin. However you can edit theme CSS file to change that
2. Currently It doesn’t support that. I will consider to add it into the future if there are many requests from customers. Generally speaking, if it’s not in the demo then it’s not in the theme.
Thanks very much for coming back to me Regarding No. 2: Is it possible to incorporate an external Wordpress Opt-in Plugin into the theme or is that what you mean when you say that the theme doesn’t support this? Thanks for the clarification. Regards, Aine
Yes you can add other contact form plugin but I can’t guarantee 3rd party plugin to work with theme.
I recently purchased your theme and am so far loving it. However, I’d love for my blogs to automatically post to Facebook whenever a scheduled blog goes live. Is this possible with this theme?
I looked through the manual and did not see it mentioned in there. I also tried the jetpack plugin which doesn’t seem to work with this theme. Any suggestions?
I think you might find some plugin to help you add that. You can find plugin from Google too.
Where can I find the ‘single-post-f.php’ file to remove line 19 to 20 ? thnx
In your theme folder.
I have had this theme for about 3 month now. I haven’t been able to make it look like I would like as of yet but hopefully soon It’ll come together (I would like the demo home page w/ the transitional tiles). My man concern is that the theme is not responsive on all phones. Some iphones along w/ mines only gets a non active home screen while others get a choppy gallery flow. A few Droids view it excellent while others don’t. I read other comments to deactiviate plugins which I tried. I tried to find the enable responsive option in layersliders but I dont see it. The site is www.gortizphotography.com.
I checked your site and it works fine on iPhone. Sorry, I am not sure I understand you correctly, could you send me some screenshots with description please?
I noticed it loads fine @ home if im connected to my WIFI but when im just runnng off my service it doesn’t load.
Is it possible to add in the near future like the “Share On” for facebook, twitter, google+ etc a “Follow On” option?
You can setup social profiles in Theme Setting > Social Profiles so when visitor click on it and it will redirect to your profile page.
Thats right, i know – but that was not what i mean. Under the posts you can decide to include a share functionality (atm to fb, twitter, g+ and printerest) so that you are able to share the post.
What i mean is not a “share” button. I mean a “follow” button for fb, twitter etc.
The regular ones are not nice…
just purchased your theme and attempted to install it but got this error message …
Installing Theme from uploaded file: themeforest-6207813-mercury-responsive-portfolio-photography-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
please advise, thanks!
Please see http://support.envato.com/index.php?/Knowledgebase/Article/View/269/0/my-wordpress-theme-isnt-working-what-should-i-do
Theme documentation’s located in your downloaded file from Themeforest
Please follow the theme’s instructions in /manual/index.html it will help you get through all theme features.
Thanks for getting back to me so quickly on my last question!
Wondering if it would be possible to create a portfolio page (like the ‘portfolios with slider’ page) and link each portfolio item to specific pages, rather than a portfolio item.
also, I’m working on setting up the blog and am having a little bit of trouble. I have the default posts page set to my blog page, but when I make a post, the permalink is set to example.com/ (the home page) rather than example.com/blog. Can’t figure out how to fix this
Sorry for the comment spam, they posts are being posted to the blog page – but when the link is clicked to read more, it redirects to the homepage
1. Yes, when you create a portfolio, select external URL and add URL of page there.
2. Permalink setting is required your server .htaccess setting too. Please see https://www.google.co.th/search?q=wordpress+custom+permalink+.htaccess&oq=wordpress+custom+permalink+&aqs=chrome.1.69i57j69i59l3j0l2.3951j0j7&sourceid=chrome&espv=210&es_sm=119&ie=UTF-8
Awesome, thanks so much for the help!
You are welcome
Btw, Could you help me rate for the theme please?
Just wondering if theres a problem with the contact page? I have set one up via the instructions, and My email is correct in the theme settings, yet when you use the contact form it doesn’t seem to send, you just get the loading circle and nothing happens? www.carriekitching.com/contact-us/
Did you rename wordpress admin folder /wp-admin to others?
Also please try to switch to default Wordpress permalink setting.
I am really intereseted to buy this theme but before that I would like to ask you if this theme works fine with SEO plugin like “seo by yoast” or “all in seo” ???
Thank you for the info in advance.
Thank you for interesting.
Sorry I can’t guarantee on 3rd party plugins but I will test them if there are many customers requests
Hi, I purchased this theme in January, with Version 4.6.5 of the LayerSlider Plugin. However I’m having some problems with it and should update to the latest Version 5.1.1 – however I need the Purchase Code to do this. Where can I find this? I have checked the documentation included with the Theme and the Licence code for it is not valid for the plugin.
I purchased this theme mainly for the slider and now I cannot get it to work properly.
In order to use auto update function, you need to purchase a license of LayerSlider separately.
I will provide an update for LayerSlider soon.
Hello, can you send me demo sliders? Credentials sent
I have already sent to your email.
I have two questions :
1) I’m wondering if there is a way to make the post larger when I choose the post layout “With Sidebar”. I think it’s 650 pixels wide and I’d like to make it 800 pixels wide for example.
2) The post boxes in the content builder are not the same hight depending on the length of the post title. Is there a way to make them a fixed hight ?
It couldn’t be done using theme admin. However you can edit theme CSS file to change that
Did you know about Firebug a Firefox plugin?
The main CSS file is /css/screen.css
If you’re interested in hiring a developer for building out this custom page template for you, we highly recommend to check out: Tweaky
I wish you can help me –
I have a page which all built with content builder and when I elect a “page with right sidebar” only the sidebar shows and not the content ?
Can you help me please?
Content builder support only fullwidth template.
After adding a custom field to the contact form (just a phone number), the contact form stopped sending mail completely. Also, after I submit the form and it tries to send the message, the contact page refreshes, but the entire contact page is loaded inside the body of the contact page, if that makes sense. It’s as if there’s an iFrame in the body of the contact page, where’s it;s loading the full contact page, including the header/nav/footer, etc.). Needless to say, it’s a mess and can’t be used this way, and there’s no control over the form redirect at all, so I have no idea why it’s doing this. There’s nothing fancy installed on this site – no extra plugins, no problem with server config, no problem sending mail from this WP install, so I believe these problems are all theme-related. Any ideas? Thx.
How did you add a custom field for contact form?
Provide URL of your contact page please.
Sorry, not custom, but additional, using your drop-down options (phone number). The form doesn’t send anything and the response page breaks the theme. I’ve already replaced it with Contact Form 7. Others have noted the same problem after adding additional fields, so I would think you could duplicate this on your end.
I cannot get the Blog grid to work. I’ve selected Blog grid from the Page Attributes, but the page doesn’t change. I’ve tried all the different blog page attributes, but that has no effect on the blog page. It continually shows the default blog template (the home page for the blog that shows all posts).
Can you please help? I’d like to get the Blog gird working.
and as soon as I post this, the page magically refreshes to show the grid
thanks for making a great theme!
Actually, I’m having the same problem as mike4zen with the blog grid not appearing, except mine isn’t magically fixed when I refresh. Again, there doesn’t appear to be any change when I select a different option in the page attributes. Any suggestions?
Provide URL of page which has issue please.
I checked your site http://www.shellbailey.com/blog/ and it’s not blog grid template?
Blog Grid IS selected for the template under the page attributes. Is there something else I need to do?
You can also change your homepage content to a page. From your admin sidebar Settings > Reading > Front page displays select “A static page (select below)” and select a page you want to use as homepage.
When I try to update the included plugin, LayerSlider, it says that the purchase code is no longer valid. Can you send a valid purchase code?
If you want to enable auto update, you have to purchase a license of LayerSlider separately.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $18.50
Power Elite Author
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work