Hello, Unfortunately Gallery doesn’t work at my web-site. http://www.uaoh.international/gallery/ Can you check it please? If you need I will be able to give you admin account. Thank you.
Hi @levske: Please create a ticket to our support system, write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you
Hello, How can I remove photos that show under the post? I find it in inspect element: (class=”post-media-attachments gallery-list lightbox”)
Please create a ticket to our support system, write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you
Before purchasing i would like to mentioned that your demo website is not responsive, you cannot scroll website on mobile?
Hi@pass1234: Thank you for your noticing & interest in one of our theme, Please visit our demo site now,Its working fine on mobile now.Thank You
I cannot add images to the galleries. When I select images from the media library, they appear just fine. As soon as I “Update” the page, the images I selected disappear. So I have no images in my galleries!Please help – thank you!
Hi@agileforyou: Thank you for your interest in one of our theme, Please create a ticket to our support system, write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you
Hi, the image gallery has suddenly stopped working on my site and all the images have disappeared. Looks like this is an issue across other sites using this theme too. Can you look into it please? http://www.niddvalleyridingclub.org.uk/
Hi@pknights : Please create a ticket to our support system , write in detail about your issue with screen shot. Along your WP-admin site and FTP credentials. Your issue will be diagnosed and resolved. Thank you
After having bough the theme and putting quite a bit of work into setting up the site, I found out that search only covers posts, not pages (and not events either). Chimp Support just confirmed that. I am rather surprised:
A paid theme that reduces core Wordpress functionality?
With other themes, e.g. Twentyfifteen, searching pages, not only posts, works.
I tried search plugins – none search pages with this theme.
Chimp support: How can that be? Is there a way to solve this?
Hi@xeneris : Thank you for your purchase & interest in one of our theme, Option you asking about is not included in our theme,You can achieve your required functionality through theme code customization,Please enlist a developer’s help. Thank you
Well, thanks. I am a developer. I still cannot believe that you removed searching pages without any reason. Especially since the solution is so easy. For me, it meant hours of trying and searching, for you, Chimpstudio, it would have simply meant not forgetting the obvious.
The solution is rather easy, if you know where to look:
in functions-theme.php, line 5, just add
so you have:
$query->set( ‘post_type’, array(‘post’, ‘events’, ‘cs_cause’, ‘page’) );
Chimp Studio: Would you mind listing in your colorful feature description other core features that you have removed? What can I expect from your other themes?
Hi Guys! Nice work but i have a little problem – could you please tell me why the theme doesnt work on mobile devices? My site is http://lodzkisalongospodarczy.pl – i’d be very greatful for your advice.
Could you please check your site, by deactivating all third party plugins and make sure you have recommended version of WordPress on your site, If still issue remains you are free to write us.
When I install woocommerce plugin v.2.3 or last 2.5. I cant activate plugin and I cant go to plugins page.. whats wrong?
Hi @phirebase Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.
My website wont scroll on mobile, I have looked into it and I cant find out why it won’t scroll, can you please help. I am really in love with this theme and need this problem to be fixed asap.
Hello @futuremanorg, Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.
Bug: adding partners on footer settings (i added masonery view) on homape. When broswer is resized (used mozilla), the entire browser freezes to debug dialogue.
Hi @ jkkenzi. Please make sure you are using recommended version of wordpress. If issue still persists, please create ticket after renewing your support license.
I imported the demo data – but nothing imported into the revolution slider. Typically it is another file and I do not have that in the demo data. Please reply. Thanks
Oh, never mind it was in dummy content folder. Please ignore.
Glade to see things good at your end. Cheers
Hi, i added mailchimp APi but the widget cant get the mail list created at mailchimp.
Hi @ jkkenzi
Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.
Contact form is not working.
Hi @Rodrigo816 , Please contact your hosting provide to enable wp_mail function for your site so that you can be able to send email through your site.
Its on your demo page the bug. I don’t have the theme.
Hi @Rodrigo816 , No, We have disabled email functionality to avoid spamming on live demo.
I am attempting to assist a friend with this theme and am having difficulty, specifically around the galleries. Whenever, I create a gallery and attempt to view it this results in a 404 error.
In addition, when clicking the ‘update’ button on the gallery edit page within the WP admin area – the images are displayed as broken links. It appears as though the actual reference to the file may be being lost?
This theme was purchased quite a few years ago now and they have had the site in use for a while – but have struggled with the galleries and I am trying to help them.
Hi @PlantWebDesign , Can you please ensure either you are using recommended version of WordPress on your site: WordPress 4.4.1
If No, Please downgrade to use recommended version, until official announcement.
Download recommended version from here: https://wordpress.org/download/release-archive/
Note: Currently compatibility hasn’t been officially assured and advertised with latest version of WordPress so until its not recommended.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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