40 comments found.
Hi I am having issues with the demo importing into the backend of wordpress. Can you assist?
Hi, Please provide us with your website URL, wp-admin access, and FTP information (username and password) to this email id: shmai.com@gmail.com
PS: Share the Demo which you want to me install and if you have any data in current website, Please take the backup.
Thanks,
Will do!
Sent
Thanks, we are working on it.
Great theme and great service.
Thank you
I have the same issue as others…the theme support plugin conflicts with the elementor plugin and I am unable to edit or make any changes now. It is very urgent as it is for one of my clients and the site has to go live tomorrow.
Arjun, Please share your website address and Wordpress admin, i will fix it.
Thanks,
Hi. i have issues with your theme. the theme support plugin conflicts with elementor. When I deactivate it or go on safe mode, elementor loads fully. and i realised some content is missen.
the elemtor does not load fully with your theme support plugin and i am not able to customize. see: https://nimb.ws/jiAzDf
Hi, Please share your website URL, wp-admin, and FTP info (Username and password) to shmai.com@gmail.com
Thanks,
mail sent from lptheblogger@gmail.com its urgent please
yes, i will be back to asap. no worries! got your email.
does your theme support this appointment plug in https://codecanyon.net/item/booknetic-wordpress-appointment-booking-and-schduling-system/24753467
Hi, we havent tried, however we use industry standard to build the themes, we can provide a demo or you can provide us plug-in we can test and advise, you can more discuss on this email: shmai.com@gmail.com – Thanks!
Hi pre-purchase question, is there a feature available of lab report test given to pateint in this script.
Hi, This feature is not available, However we will add in next update.
Any approx time when will we get the update ?
Next Month
can i get admin panel of this plugin?
will share with you on email.
Elemantor full versiyon pakete dahil mi? Yoksa sonradan onu ayrıca satın almak gerekiyor mu?
Yes, Pro Version is not included in this package.
I chose HOME 2 option, but it seems that there is something wrong with it. Looks doubled. https://shmai.net/imeddoc-2/
it was fixed. Thanks!
I reuploaded the theme and activated it and it is still doing that. Showing the slider doubled. http://wvrclinic.com/
Please provide me login crednetials, i will fix it asap. email there: shmai.com@gmail.com
Hi, I’ve sent the login credentials for the wp website.
Yes, I replied, Please check your email.
hi, I would like to know how much fully-packaged is your theme on the download page as of today? Some of the comments that I saw in the beginning of this comments sections – theme not installing, data not loading, responsive issues, page breaks, unable to update item / page, getting critical error on home page – etc. these all i have recently faced on a theme I purchased around 2 weeks ago. There was indeed a huge dependency on their support team because their original theme package (zip file) was incomplete – not sure if it was intentional or by oversight. But all the features that were promised on the Sale Page were either missing or not working and every time I had to email their support. which resulted in a loads of waste of time. at the same time, they didnt provide telephonic support which made the situations worst. So I want to double check at this purchase whether is Ur Theme Package on Ur Download Page, complete As of Today? Do you have any minimum system requirements that You have missed on your sale Page? if yes, then what are those|?? I want to have a smooth Theme installation and be able to activate all the features by my own team without any dependencies. So is this currently possible with Your Theme? is Your theme sufficiently tested included the Zip Package that you provide on the Download Page? If U have precise and honest answers to my above questions, I am here to buy the theme upfront. Please share as much details transparently as possible. I have already wasted 2 weeks of my Client. And further Cant afford a Similar cycle this time and dont want to get into yet another refund cycle
Hi, #1: I would say nothing, its sold 102 times and we are continously updating our theme and you can see log on sales page. #2: Our Support is super responsive and if you will face any issue, we will resolve them fastly. #3: Please Ask all Pre-sales question to this id: shmai.com@gmail.com
Thanks,
Hi Great theme, Pre sale question are all your demos 100% compatible with elementor? My company specializes in medical clients, we are looking to transfer all of our customers from Bakery into Elementor. awaiting your reply, Best regards
Yes, All are available in Elementor. Perfectly. if there is any issue our support is super fast. No worries
Ok Thank you for your reply.
welcome, you can ask any further question by email: shmai.com@gmail.com
Hello, after importing the demo the homepage says: “There has been a critical error on your website.”
Please share your website address and login Credentials. Let me fix it.
Can you share your email?
Just sent an email.
Thanks, Lets talk on email.
Hi! I would like to make a purchase for this theme, but before I buy it really need to take a look some themes once again. When I click on it it says that your domain name expired and can’t review anything. Is this theme going to be available soon? Thanks!
Hi, Feel Free to purchase, it is available. Thanks
Hi, how can I set one of 10 homepages?
please email me website url and along with login creds to shmai.com@gmail.com, i will set. Thanks!
I have problem with theme options… its displays incorrectly, and I cannot set anything. Also I have problems with import demo some errors displays. Please help me.
Please email us at shmai.com@gmail.com along with complete login credentials. we will fix it. Thanks
My theme is not installing properly
please send email to us at shmai.com@gmail.com along with complete login creds. we will do it. Thanks
Hello. I purchased the theme but I am having some issues mostly regarding passing the achecker.ca
First of all although I have added in the images alt text, it is not showing it at all. Secondly, I have an issue of the contrast difference between the pink color off the theme and the light blue color of the theme when they are combined with white text. But I do not know how to change either the text or the colors.
Thirdly I saw that there are some updates of the theme but I realized that I have to install them manually. But I noticed that if i do this every change I have done will be cleared. Can you help me also with this procedure?
Thank you in advance
Kindly email us there : shmai.com@gmail.com, Thanks
I did it. it is an email from than.rizos@gmail.com
Already repleid to your email. Thanks
Hello. I have sent you some emails with the updated info needed but I got no response. Can you please check it? THank you
yes, sure today you will have reply. sorry for delay
Which plugins do i need for Dual Language?
Please check this one and let me know: https://wordpress.org/plugins/wpglobus/ Thanks,
It works. Thank you for response.
One thing, sometimes i can not create a Paragraph Break in post even though i already push enter twice or shift+enter. What should i do? Thanks.
Please email us at shmai.com@gmail.com, Please complete credentials. Thanks,
how do you add stuff to the side bar? ican´t find a way, please?
Please be more specific which and where you want to add sidebar, better to send me link or kindly send login creds to support email: shmai.com@gmail.com Thanks!
when you use the type 4 header, a mobile menu type drop-down menu appears, I would like to be able to add items to that menu, but I have not found a way to do it, attentive to your comments, thanks
this is the website
https://www.emsalaboratorio.com/labo/ok, so far so good, I really like this topic, but I need help with some problems I’ve encountered
please email us shmai.com@gmail.com for further help / discussion. Thanks
Kindly provide the demo files of revolution slider as well, I couldn’t found them in dummy content folder of theme package. http://prntscr.com/o0qmzm
Thanks!
You can download from this url: http://www.shmai.net/revslides.zip, Thanks!
Thank you for sending the slider package, I am facing one issue, Currently I have only three team members in this category why they are not showing in center?
http://hoewc.com/Please scroll to “Meet The Team” section for details.
Thanks
Dear support team, I am waiting to hear from you.
Thanks!
Kindly send an email to shmai.com@gmail.com along with your login creds. Support team back to you asap. Thanks
I am sending you credentials via support email. Thanks
reply sent to your email. Thanks!
Read More link feature is also not working in team option, Please test the complete team module.
Thanks
Replied to you via email. Thanks!
Sir, Currently we dont have like this but in next update it will be available. Thanks!
I am interested in the subject but I need a reservation system, so that people can book their time with the doctor, it does not matter that they do not have a calendar now, but do they have it? even if it is not with calendar? It is influential for the purchase
If you talk about simple booking via email form thats working and rest we need to setup, can you please email me there: shmai.com@gmail.com in details we can talk in details.
ok, thanks
w/c Sir!