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I just purchased the theme, unfortunately I am having some difficulty with some theme functions. is there any tutorial on how to create a layout like the examples that you have on your live sample theme? or is there a way that I could only upload the .xml of the layout that I specifically like from your sample home page? I actually like the layout from Homepage 6.
Thanks for using Metrics
Kindly send link+admin access to email: email@example.com
Thank you, we look forward to serving you!
sent you an email with a subject, “Support – Ourbabybits”
We got your email, our support team will provide you with the required help.
Hello, i’m trying to install the theme but Wordpress is saying it’s missing the style.CSS file.
Can you help
Embedded YouTube videos are displaying in a strange way on my blog. Case in point, this post: https://tricycle-creative.com/2018/01/27/net-neutrality-side-fries/
It appears very wide with black bars on the sides AND there’s this big empty space under the video.
Can you assist in fixing this?
Hey, i cant install the theme in wordpress, can you help? It give an style.css error.
It seems that you did not purchase the theme. Kindly purchase so we can provide the necessary help for you.
Hi, I have brought this theme yesterday, but i am having issues in installing the demo theme is am not able to import the demo file can you please help i have also emailed you the same Thanks
Our support team have got your email, they will provide the necessary help for you.
I am not able to install the demo theme need your help.
i am unable to register the slider revolution it says purchase code is wrong please help
Hi. I just purchased theme and cannot upload demo content. It says empty file. Please advise asap. Thanks
hello i am having trouble in contact from 7.
installation failed, missing files
can you help me?
I would like to know if your theme allows to have Full posts with links on the homepage. I would like to have all my recent blog post to be displayed in full on the homepage including any links I have in those posts.
Full content on homepage
can do ?
You have seen the layout of the blog here
We have no options available, I will add it to you
Cant install the theme, wordpress says css style file missing, very annoying as the first step of purchase, do you have any solution?
Thanks for using Metrics.
Kindly submit a ticket: https://7oroof.com/support/ and provide the link to your website and WP login details for closer investigation.
wordpress says: Template is missing. Standalone themes need to have a index.php template file. Child themes need to have a Template header in the style.css stylesheet.
I have seen that someone raised this issue 4 months ago, and today i am facing same issue, very much disappointing, it wasted my 2 hours
Can you please submit your issue in the support center, so our support team can provide you with the necessary help!
I have created the ticket please respond asap
ticket name: Failed to install theme After purchase, Need solution immediately
We got your ticket, kindly be patient and one of our support team will check and provide the necessary help for you.
Thank you so much Dear, Thanks for your immediate reply that gave me some hope,
Man, I really wanted to purchase this theme but after reading 3 pages of nothing but problems with loading content, and other problems I think I will pass! Plus more then once I have read that customer support is not responding and being I am not tech savvy If I have an issue I would need an answer in days not weeks or months. On to another theme I think!
Thanks for your interest on Metrics
What problem did you see? and about support we always reply within 12 hours to all our customers. Also the theme is 5 stars rated!!!
Hope you find your chosen theme.
Oh, I was just reading the comments and it looked like everyone was having issues with the sample content loading. I really loved the layout and was about to buy it for my content marketing agency but I was scared off with all the comments. I read 3 pages!
Thanks for emailing me. I was just sad cause I wanted the layout and because I’m not tech savvy when it comes to websites, I need something that’s very user-friendly and easy to understand.
Demo data happen because sites don’t enough memory: http://prntscr.com/jjrfxu
If you want the theme you can purchase it and our support team will provide the necessary help for you.
So I bought the theme… I changed my memory before purchasing to avoid this issue and my website has nothing but a blank blog page on it?
After being on the phone with my hosting company for over an hour to figure out why the demo content would not load, they said my site set at over 60 execution speed and should be no reason why it won’t load. They said it’s an issue with the site.
This is more trouble then it’s worth. When you buy a $60 website you expect it to load and have demo content immediately so that you can start working on your website. I would like a refund so I can purchase a site that will actually do what’s it’s supposed to.
If you want our support team to import the demo data for you kindly ask in the ticket, otherwise kindly create a refund and we will accept it immediately.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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