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I need help getting the “FREE SEO ANALYSIS” button in the top nav of my website. I have attempted multiple times to enter this in to your support system but it never creates an actual ticket.
Kindly send link+admin access to email: firstname.lastname@example.org
Thank you, we look forward to serving you!
Hi I’ve purchased the theme and while setting it up i’m not able to find the demo content file.
Needed the demo content file, Kindly tell me what should we do now.
Thanks for using Metrics.
Kindly submit a ticket: https://7oroof.com/support/ and provide the link to your website and WP login details for closer investigation.
I faced with problems with your theme and already sent a ticket for 7 days ago, nothing happen. You eventually did not want to answer.
I have revised your ticket “697” which was submitted 4 days ago, and your last reply was 13 hours ago! Kindly make sure that our support team always make sure to reply to all the tickets. So, please stay with the support team in the ticket till they solve all your issues.
Thank you for your support. The product is good.
Happy that every thing works ok now, if you have any more question please do not hesitate to contact us.
Hi – I’ve tried multiple times to login to your Support Platform using my Envato password (got a error message) and asked for a new password to access your support and never received one. SOOOOOO…I’m going to ask here: since I installed this theme, I’ve had NUMEROUS times where it goes down after updating or adding plugins. Do you have a list of known plugins that cause this to happen?
Good morning I installed the demo info but the revolution slider images for “home8” where not installed, i need them would you mind to help me with this?
Hello. I’m contacting you, but you’re not responding.
I have checked email and see you have sent too many emails!! This make it hard to support you as we get lost and can’t figure out which Email has been solved and which has not.
Kindly wait until our support team reply to your emails, and make sure to post all your questions in one email.
I cannot seem to import the demo content. It only runs until 40% and then stops. Would really appreciate a quick responds and help.
So you respond to my email with a solution and still no help after the content still don’t import correctly?
Hello, kindly give our support team your site data and they will import the data for you.
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