Hi, there! I have a problem! http://kolinka.kz/#feedback FeedBack form is off, but hash code of form typed in this page [contact-form]. What i need to do?
Please create a ticket on our support site and provide us detailed information.
We’ll do our best for solving this issue for you.
Pre-sale Question: Hi guys, really like the demo. My question is – is it possible to embed a video on the front page in place of of the tiles, please?
Sorry, but this feature is not available in Metrika theme.
Hey. I bought the your wordpress theme a few days ago.
I love the design of the homepage and I am really impressed with the look and feel of the page – but I also encountered a few issues…
1) I could not find a way to get ‘Works’ connected to any of my tiles
2) no ‘Redirect’ plug in works – I would like to link one tile directly to another URL but it won’t work
3) I can’t find a way to edit my font, line space etc. in visual text editor :/ It always looks squeezed together..
I sent a ticket a while ago about the 1st issue but haven’t heard back. Maybe I am missing something here – I am not a Wordpress Pro. Any Ideas about how I could solve this issue? Please!
You have created ticket on our support site 3 days ago.
We have replied 3 days ago, but still didn’t get your answer.
Please check your ticket and let us know about required additional information.
Ah, I see now – I did not get a notification about your reply (or rather did not see it. Thank you!
Do you also have an answer for the other two questions, maybe? :/
2) No ‘Redirect’ plug in works – I would like to link one tile directly to another URL but it won’t work. If your theme does not support plug ins, is there another way to redirect a tile to an external URL?
3) I can’t find a way to edit my font, line space, text size, etc. in visual text editor :/ It always looks squeezed together..
Help would be really appreciated – If more convenient, I can also make another support ticket.
Let’s discuss it on our support site.
We have replied in your ticket. Just check it and stay tuned there.
Bye. A question pre-sale. The minimal width/height of blocks are 140px It’s possible create another size more small (example 70px) for create a small block for mail or other service? Thanks
Sorry, but your question is not quite clear for us.
But you can test Metrika theme on our demo:
Excuse me for my english. I see that the code for the menu box have a minimal size of 140px and data sizex /data sizey- It’possible create a new minimal size for example 70px ? This box is perfect for icon mail for example and grouped with other 3 box identic. Thank you for your patience.
Sorry, but 140px×140px is a minimal size of the tile.
Hello, how do I enter categories of work on the page work?
Just use shortcode
You can create a workspace page Dedicated For each category?
you can remove the item from ALL filter work?
Sorry, but your questions are not quite clear for us.
Please create a ticket on our support site and provide us detailed information about them.
I really like this theme design and I’m interested in buying but there seems to be a problem with the demo and I just want to make sure…
I’m using Firefox browser but when the theme demo loads everything works fine for about 2 or click throughs but then the hyperlinks stop working,,,
For example I am able to click through home, about us and works but then everything else will not load when I click the page links… and this process alternates so it makes no difference which page you first click… not sure whats happening but is it just me?
Thank you for feedback. Our developers will fix this issue in the next release of Metrika theme.
how can i activate the load effect of every page? can i activate the effects with photo background?
Sorry, but your question is not quite clear for us.
Please create a ticket on our support site and provide us detailed information about this issue.
We have answered your ticket on our support site. Please check it.
Have a nice day.
is it possible to deactivate the effects when switching to subpages?
It’s not possible to deactivate subpages switching animation via theme options. But i can help you to achieve required with the help of editing the source code of the theme.
If you are interested, then please create a ticket on our support site.
Thank you! I just bought the theme and created a ticket
Hi, Does it have RTL support? Thanks
No, Metrika theme doesn’t have RTL support.
Pre-sales question – is it possible to remove the # from the URLs? Google won’t index all these pages independently, on the part before the #
Sorry, that should have read “only the part before the #”
Hello? I am waiting to buy this theme for a client but cannot until you answer the question about the # in the URLs
Hi, I’m interested specifically in the solid background demo. But the demos are not loading in the preview. I’d like to check the demos before buying. Thanks
Sorry for temporarily inconvenience. Please check it now.
Unfortunately still not showing the demo.
Thanks. It loaded now and it looks awesome!
Hallo I have seen a theme on the site named Metrika. My question is: Does this theme support Arabic and English Languages?
If you’re asking about RTL, then Metrika doesn’t support it.
Excuse me for my english but i dont got what is meaning RTL ?
hallo i buy Metrika theme but i can not uplaod it on the wordpress why
RTL is a right-to-left, writing starts from the right of the page and continues to the left.
If you’re having issues during theme installation, please create a ticket on our support site and we’ll do our best for solving them.
Hallo please i buy Metrika theme but i can not upload it on the word press why ?
Have you created a ticket on our support site as i asked you in the previous reply?
yes i did it
Sorry, but can’t find it there. Could you please specify here a ticket no?
please can you teach me from where i must created a ticket
Please follow this link and you’ll be able to create a ticket on our support site.
We have looked into the theme options in admin and it do not provide the Behance social media icon in the list, we request you to please provide a solution for this.
Why can’t I use multiple pictures to display on my mobile page?
Paid for this theme, yet another download with no demo content Unbelievable, author references “dump.xml”, yet it doesn’t exist in the zip download, lol. Buyer beware!
I’m sorry to hear, that you’re having issue with demo content.
The file you’re talking about exists in theme’s folder. Please check it.
Otherwise, please create a ticket on our support site and I will help you to solve it.
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