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Good morning, I have installed prestashop version 126.96.36.199, the STRIPE payment method does not work. When making the payment and clicking the pay button, the web page is reloaded or updated and does nothing. This error is serious since we have not been able to put our virtual store into operation.
Thank you so much for contacting us.
For any technical issues, please submit ticket via this link: https://www.magentech.com/submit-a-ticket/submit-ticket . Our developers will help you there.
Please note that our responding time is within 24 hours excepting for weekend, don’t forget to give us purchase code and your website information via ticket to save your time.
Buenos dias, he instalado la version de prestashop 188.8.131.52, el metodo de pago STRIPE, no funciona. Al momento de realizar el pago y darle click al boton pagar, la pagina web se recarga o actualiza y no hace nada.
Este error es grave ya que no hemos podido poner en funcionamiento nuestra tienda virtual.
Bonjour, dite moi s’il vous plais comment puis-je affiché 6 images à la ligne de gauche vers la droite. Actuellement le maximum c’est 5. que pouvez faire pour moi?
Bonjour, dite moi s’il vous plait comment puis-je affiché 6 images à la ligne de gauche vers la droite. Actuellement le maximum c’est 5. Que pouvez faire pour moi?
For any technical issues, please submit ticket via this link: https://www.magentech.com/support/tickets . Our developers will help you there.
Hello, I just bought this theme and I would like my site to be like on the demo 3. But I do not understand how to install this demo? thank you
Thanks so much for contacting us
You can choose the demo layout 3 in SP Theme Configuration module:
Thanks & Regards,
You are welcome
Bonjour Madame / Monsieur je viens d’acheter le theme metro pour prestashop mais je n’arrive pas à installer le quickstart sur mon site. Merci de m’aider
Thank you so much for using our theme. It is pity that installation is not included in price. You need to buy extra service for that http://bit.ly/Installation-Theme . Or if you have any issues, you can submit ticket via support system for help: https://www.magentech.com/support/tickets
Lorsque je vais dans la partie des tickets on me demande un login et mot de passe pour emettre un ticket. que dois faire?
So you need to create account to submit ticket on our support system. It is FREE
Je suis heureux d’avoir acheter ce Template, les supports répondent rapidement. Je remercie l’equipe de Magentech.
Ils m’ont aider a installer le Template et ont été attentionnés. je félicite le service après vente.
Thank you so much for your compliment. Your happiness is our motivation.
We much appreciate if you rate us 5 star on this item.
I have a problem with the categories pages.
I would like the first category to display only the images.
and I would like the second category and the other sub categories to display only the titles without the images.
When I choose to activate the display the description of categories, it does not work.
For any technical issues, please create the ticket via this submission link to get help from our developers: https://www.magentech.com/support/tickets .
Please note that our responding time is within 24 hours excepting for weekend. To save time, please give your purchase code and all your website information via your ticket to check.
There is a problem with the theme when install you cannot use the them every time it shows HTTP ERROR 500 and when i reinstall it show a white page nothing on it
an the support is very very slow in react
Could you please give us your ticket number to check again?
the labels in SP Theme Configuration is not showing up, and most banners are added by html no control in the back end
i applied for refund…please accept it…i thought it was wordpress theme and bought it mistakenly..so please give me refund…thanks
Hello, how is marketplace ? is there vendor option ?
Thank you so much for being interested in our theme. It is pity that marketplace is not available in our theme. If you want, you can buy module from 3rd party and install in our theme.
Very Nice Theme, Good Luck With Sale
Thank you so much!
Wow amazing job. GLWS
Nice Job! Good Luck With Sales!
Nice Work, Congratulations. GLWS
Great Work, Congratulations GLWS
Nice Design, Good Luck With Sale
Nice work gud luck
Congratulations! Nice Work, Good Luck With Sale
Amazing Work, Good Luck With Sale
good luck for u
Great Work, GLWS
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