WEBNUS

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This author's response time can be up to 2 business days.

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

I need assistance how to set up slider?

Please extract main file and find all plug-ins in “Recommended-Plugins” folder and extract “codecanyon-1362246-layerslider_wordpress-slider-plugin-” file in “Recommended-Plugins” folder and install “layersliderwp-4.6.3.installable.zip” After install layer slider Please select “Home” template for page and then drag slider widget and drop to “Home Slider” sidebar.

How long is author’s response time for tickets support?

We are receiving high volume of tickets recently and kindly note that you are not the only user who sends a request. According to Themeforest rules we must answer to users question maximum in 48 hours but we do that in less than 24 hours (normally 8 hours). Please be patient and follow your answer via support forum.
https://webnus.ticksy.com/

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Assistance with reported bugs and issues
  • Help with included 3rd party assets

However, item support does not include:

  • Customization services
  • Installation services

View the item support policy

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