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I can’t see my site background image even though I’ve set it to ‘boxed’. I’m working from a demo page. I’ve tried a couple of sizes of image and am now using 1920 * 1920. When I refresh the page I can see a flash of the image behind the Worpress function bar at the top, but no where else.
Can you help, please?
Hello, please email us your link, we will inspect
My site is in development behind a user name and password so you can’t see it from the web. Could I email you a guest admin user name and password?
Yes sure email us.
what’s your email address?
In the layout, if I choose 4 sections, 3 stays in the 1st row and 4th goes to the 2nd row. I tried a lot, but couldn’t find the solutions.
Please let me know how to fix this at your earliest convenience.
My email is firstname.lastname@example.org, just in case.
Hello, micron theme has old system of grid, so each last column of a row needs to be set to last (edit the last column settings, and find the option last, set to yes)
Thanks a lot for your prompt response! It’s working now
you are welcome
Hi! Is it compatible with wordpress 4.5.x? Thanks.
Hello, yes, it is compatible
Do you have any difficulties/issues with theme usage, if so write to us, maybe this is not wordpress 4.5x compatibility issue
Ninzio, thank you very much. We wanted to know before upgrading. Everything is going well. Thank you!
yes, it is ok
hello i just wanted to ask as you have already translated the software into other languages can it be set up with a drop down menu so the user can pick one of the languages?
Yes, micron theme already translated into 14 languages. So you can upload translation files and use it. here are the instructions how to translate theme: http://ninzio.com/knowledgebase/translate-the-theme/
Is this theme compatible? I just renewed my support on this product.
Installing Theme from uploaded file: themeforest-6949939-micron-retina-responsive-multipurpose-theme.zip
Unpacking the package…
Installing the theme…
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Hello, micron theme is WP 4.5.X compatible, please read this article on your issue: http://ninzio.com/knowledgebase/missing-style-sheet-error-installing-theme/
fyi you have a formatting error with visual composer and columns on single post pages.
Hello, micron theme has old system of columns: each last column in each row should have attribute “last” set to true to be aligned with other columns in the row.
About formatting issues, please give more details what exact issues with formating do you have?
Thank you but if you are not going to update the theme I’ll continue with my plans to replace it with one without errors like this. No further help needed.
I also had an issue with the background color being gray as well anyway even when I set it to white. Was going to edit the CSS but no point now.
Hello, dear customer, this is not error, micron is old theme with old technologies, we do not have plans to upgrade micron, but it works as it was designed. About your background color – where exactly you have that background color?
So basically you are one of those developers who plans obsolescence rather than evolving your themes (like most of the top developers on envato) to gain loyalty. Nice.
Dear customer, list your issues, we can solve, so you can still use the theme you bought and solve your issues.
Already in the process of moving to another theme.
I was just pointing out a minor formatting problem which is you could have easily fixed in the next update.
Hello, I have the web www.ondesarrollo.com with your theme. On the menu will not let me over 3 submenus, how I can put the submenus you want? in the part where I put Services -> Web Development -> Huelva -> I have two more sections and displays not me.
And the titles of the pages in the mobile version are cut and look bad.
Hello, please email to email@example.com ,we will send instructions
I have done several times on different pages but will not let me. And if I put more than one column puts me under, one above the other, rather than wear it next.
For example on this page I want to put the form and the image in the same row, but I put it below:
Hello, when building page in visual composer, goto last column, press edit and set “last” attribute to “yes”
In the template does not come by default google sources. I want to put Raleway. As I do?
Please email us your website link and access, we will have a look. And please copy the description of your issue.
Hi, Really like the theme. Simple question. How do I create a simple Portfolio? I read through you documentation and there is no clear instructions.
I created new Portfolio Categories and Created a new “Project” but how do I add individual Portfolio Items (Photo and text) to the project?
Other theme’s Portfolios have a Portfolio Item content Type that is similar to a Post.
Could you point me to Instructions for this? Thank you, Jeff
Okay, I figured it out. I was thrown off by the use of “Project” to describe a single Portfolio “Item”. I usually associate “Project” with multiple items. I like the Display based on Categories.
You are welcome, we are happy to hear that your issues has been solved.
Hello, dear customer, so do you have issues with portfolio now, is everything alright?
Wondering if there is any way for me to change the hover over colour on this portfolio page just on this 1 page : http://fliaudio.co.uk/portfolio-category/all-fu/
Yes, this is possible with custom css styling, please write us from the profile from which you purchased the theme for support. OR email us your license number with color change request firstname.lastname@example.org
We need to verify purchase for support.
This comment is currently being reviewed.
Hi Dave, please email us your wp access to have a look if you have any errors on your installation. Everything should work fine. And please copy the description of the issue in your email.
Hey! Something is wrong with your child theme for Micron after update to 4.1.
It does not save from the theme settings.
For example, the background is white, and the menu background is also white.
Hello, please send us your link with access information, we will examine (email@example.com)
I had problem with Micron theme on caberizzi.it website. When I upgrade wordpress versione to 4.7.2 the system crashed: I can’t see some items and some others doesn’t work in editor for articles, pages, settings… So I tried to disactivate plugins but nothing, now I downgrade the WP version but still not working.
Hello, simply update your theme too >> http://ninzio.com/knowledgebase/update-your-theme/
and update visual composer plugin >> http://ninzio.com/knowledgebase/update-visual-composer/
Hi we did it but it’s still not working: some items in post editor don’t appear or don’t work
Hello, please email us your access information, we will examine
We are getting problems with Visual Composer license. Is not working.
Can you help us?
Hello, dear client, please read this: http://ninzio.com/knowledgebase/cant-update-wpbakery-visual-composer-license-key-required/
I have a little problem on the woocommerce product pages.
Some of the products have more than one product image. I think after the update of woocommerce the thumb image in de woocommerce product gallery are all the same format (bigger), see: http://www.stoffenenmeer.nl/shop/haken-en-breien/coton-8/. Is there something changed in the code that it no longer works?
Thanks in advance
Hello, yes, there was an update with woocommerce, that refer to thumbnails, we will make an official update, but you can get it earlier, as we do not plan to do updates right now, please email us to firstname.lastname@example.org, we will send the update.
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Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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