This author's response time can be up to 1 business day.
Hello, presale question here. Is it possible to try a full working admin demo?
We’re not offering a demo/trial versions for our themes. If you’re looking for something specific, let me know.
You can also reach me back faster at email@example.com.
Hi, I’ve been emailing you for nearly a month now trying to get an issue resolved and still no response. Can you please help out with the issue I’m having, or if you can’t, please refund me.
I understand what you mean, and I’ve sent an email regarding the issues that you are facing. Please check your inbox and reply to us back via email.
I have emailed you but I wanted to ask how to make the hero image on the homepage responsive? My website is kleincustombuilders.com and everything responds BUT the hero image up top.
I’m sorry for the massively delayed response.
We already replied to your message. Please check your Spam folder, too, to make sure that our replies are not landing there.
i cant manage buttons on sliders”view project button” ?????
As recommended above, please try to contact us via email.
Can’t add Pixelgrade Care plugin
I’m sorry to hear about that. Please contact us via email, so I can help you installing Pixelgrade Care plugin in no time.
hello; when i buy this theme could i get lifetime site update?
Only if you buy the theme on Pixelgrade.com shop you can get lifetime support. See more: http://pixelgrade.com/themes/mies
Hello, my site has stopped loading the top HERO image. What could have happened?
Hi. I need an answer. My client’s website stopped uploading the top HERO images. I’ve been using this theme for years and it never happened.
I sent an email to support.
I am sorry for the delayed response!
We’ve sent a message via email, please check out your Inbox.
Hello there, I am not 100% sure, but within last update something has happened with order of layers. When the footer is visible, opening the menu displays its content only partially, the footer just covers bottom part of it. It is also active in demo version. Could you please check and solve that. Thank You!
I am sorry for the big delayed reaction here.
It’s good to know that we provide support via email only. So please drop a line to firstname.lastname@example.org, add a few words about the problem and we’ll take it from there.
Few pre-sale questions:
1) Do you still support and update this theme?
2) Do you have a blog version with a right side bar?
3) Is it possible to hide the filters and just show the projects? See page: https://demos.pixelgrade.com/mies/work/
4) Is it possible to show related news underneath a news detail page? See page: https://demos.pixelgrade.com/mies/san-francisco-museum-modern-art/
5) Is there a way to easily add blocks to pages like ‘3 Latest news items’, 2 column text blocks and copy parts from one page to another?
Yes, definitely. You can get an idea about how often do we release updates for Mies, by checking the full changelog: http://wupdates.com/mies-changelog
Hmm, I’ve just checked this and it seems there’s a but. You have the option to add widgets on the post sidebar, but currently, the sidebar is not displayed. I need to add this to our Issues Tracker List so my dev teammates will investigate it further.
Yes. With just a piece of custom CSS, you can do that. I will help you if needed.
The theme itself doesn’t have that option, but I guess you can use alternatives like Related posts from Jetpack, for example.
Please note that the Mies theme doesn’t come with Gutenberg. It uses the Classic Editor. However, I have a feeling that I don’t totally understand what you want to achieve. Maybe you can give me a few more details about this one?
Is it possible to make it so the images in the slideshow aren’t skewed at different resolutions? Currently if you expand the width of the browser on hi-res monitors it will stretch the image out and if you make the browser narrow it makes the image tall and narrow instead of filling the space proportionally.Thanks.
To understand how sliders work with Mies theme, please check this out: https://pixelgrade.com/docs/mies/pages-and-content/projects/managing-sliders/
Give it a try and let me know how it is.
In case you didn’t figure it out, please use the Theme Help button from your WordPress Dashboard to open a support ticket, and we’ll take it from there.
Hello, I ‘ve noticed a couple of issues since the last Wordpress update:
First, i am getting a redirect error when trying to log into the dashboard. As a troubleshooting solution, when deactivating all plug-ins i can log in successfully. The only installed plug-ins are the themes built in plug-ins.
Secondly, content doesn t load correctly in Safari browsers. I’ve noticed this particularly with Safari 13.0.3. but also with newer versions.
Are you going to release an update to ensure compatibility with WP 5.6
Thanks in advance!
I’m sorry for the delayed response due to the weekend.
We are aware of this bug. It came out after upgrading to the latest WordPress 5.6 version.
We’ll fix it for the next theme update, but if you can’t wait, you can try downgrading to a previous WordPress version. You can do that using a plugin like this one.
Hello. I bought this theme and have a Purchase Code that’s not validated in wordpress, for auto updates. What doI have to do?
Thanks for using our theme! To better investigate this issue please open a ticket on help.pixelgrade.com and provide us with some more information about admin access to your WordPress dashboard.
Hello, I am trying to update some stuff on a client website that uses this theme. First off I tried to update the theme but it failed. I went into the theme options > utilities but I can’t find a way to get the secret api mentioned there on envato to be able to update within wordpress. So how do I do that? And another api issue I have is where do I add my Google maps api key in the Wordpress theme? As the map is no longer showing on the contact page
I’m still waiting on a reply to this please?
I am sorry for the delayed response.
I’ve sent a message via email with a fix, please check out your Inbox.
Hello, i can’t find the import demo data in menu utilities…
In order to import the demo data please check this documentation.
If you want to talk more about the theme, just send me a message to email@example.com and I will be more than happy to help.
Do you suggest any image size of the photos in this theme ? Your demo content 2000×1333 is not suitable ?
There’s no optimal image size for the theme, since it’s fully responsive. You need to keep a balance between the images quality and the site speed. If you’re interested in finding more about website performance — How to focus your efforts around website performance
Is it possible to get a demo version of the theme ? So I can show a first look of the website to my client ?
We’re not offering demo access for testing purposes, sorry about that.
You can use the URL of our demo site — https://demos.pixelgrade.com/mies, and if there’s something specific you would like to know, just ask. I will be more than happy to answer all your questions.
Hello, I have a pre-sales question.
Is it possible to add a map inside a project page? A map similar to the one you have in the contact page, with a pin of where the current project is located?
Preferably on the Harbord Diggers page (https://demos.pixelgrade.com/mies/portfolio/harbord-diggers/) exactly at the section where you have the video.
I’m afraid that’s not possible, only if some custom work is performed.
Hi Alin, has the issue with auto slider working on mobile resolved? We are keen on purchasing this and want to know if it can have password protected proof pages etc….
The slider is still not working on mobile, sorry. As for password-protected galleries, you can use our PixProof solution.
I have a issue with the slider autoplay, it does not work on mobile devices.
Do you know why?
We are aware of that, it seems the autoplay function for slider doesn’t work properly on mobile. We need to investigate this further, in order to fix it.
Thanks for the heads-up.
Hello, is it possible to create multiple blog pages to show different articles divided by category? Thanks!
To better understand what you’re trying to do and see if it’s possible, please contact us using the Theme Help button from your WordPress Dashboard or sending a message to firstname.lastname@example.org
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
This item is licensed 100% GPL.
Price is in US dollars and excludes tax
Power Elite Author
Millions of creative assets, unlimited downloads.
One low cost subscription. Cancel any time.
Effortless design and video. Made online by you.
Smart templates ready for any skill level.
We'd like to ask you a few questions to help improve ThemeForest.