how to disable share buttons on product page?
Hi, You can remove line 39 to 69 in file: app\design\frontend\Alothemes\milano\Magento_Catalog\templates\product\view\form.phtml
is there any request on social networks that I can disable also in order to make the site faster?
Sorry, I don’t understand. Can you explain?
this is a site that shows the performance of my site and I believe facebook’s requests slow it down. I’m trying to optimize the maximum so that the first load stays in 3s ~ 4s
Hi, Facebook load depends server facebook so you can’t optimize it.
but what are they for? I could delete them without any problem? How can I do this?
We only add custom button in file app\design\frontend\Alothemes\milano\Magento_Catalog\templates\product\view\form.phtml
other can use by default magento so I not sure delete them without any problem.
Hi, I’m interested in buying this theme.
this version: http://demo.saharathemes.com/ma_sahara_multistore2/index.php/?___store=germany
can i still install on magento 2.x ??
Hi, I think you mistake our not have demo in link above.
When the customer fills in the order, does not display Shipping Address, can not let the customer fill in, what is the reason?
It seems that my Shipping Address function has disappeared and the user cannot fill in the shipping address. Yge seems to be that my Shipping Address function has disappeared and the user cannot fill in the shipping address. Where is the setting? Let the shipping address function display!
Hi, You try disable our theme and check in default theme (Luma theme) If it works you please create a ticket here http://alothemes.com/ticket/ and provide info we will check it for you.
I know why. Because products use variants, variants default to weightlessness, so when users buy variants, shipping addresses are not displayed. But I now have hundreds of variant products, and it’s cumbersome to modify them one by one. What are the best ways to make all variants become “has a weighed products”? Can I modify it in the Weight attribute? I look forward to your help!
Hi, You can refer error here: https://github.com/magento/magento2/issues/7709
You can refer how to change to virtual product to simple product here: https://github.com/magento/magento2/issues/4313
or here https://magento.stackexchange.com/questions/98898/converting-virtual-products-in-magento-2
or edit product and try change as in image: https://prnt.sc/kytfxk
Thank you very very much! My question has been solved! Best Wishes!
However, when I choose to buy the phone case, after selecting the color and model, the shipping address is not displayed. At the same time, the order price on the right side is also displayed as 0. You can try it! https://supwatch.com/cool-carbon-fiber-case-for-iphone-x-iphone-8-plus-7-plus-iphone-8-7.html
I don’t see as you report. If the issue not fixed you try create new product with type is simple product and add to configurable product and check again.
I created a new one that can appear shipping address, I put the picture of the apple strap, but the previous phone case is not good, but my previous Apple strap became ok. Very strange!
i have solve it, thank you very much!
Oh, my god! The shopping address of some mobile phone cases has become normal, and the shopping address of another part is still not normal!
Sorry I don’t understand. Can you explain or provide a screenshot for the issue and please check in default theme let me know result.
Hello. I cleared the index, and now shipping address shows it. Thank you very much.
But there is a problem. When the customer fills in the receiving address, the telephone must be filled out. But I found that some of the customer’s contact numbers were not displayed in the background, and I looked at the database, which was NULL. But another part of the customer’s contact phone shows normal. What is the reason? Is there any problem with the code of the shipping page?
You can try a product. I opened the code debugger, as if it had an error, and I never changed the page!
You try check in default theme and let me know result.
Thanks. I has know the reason.
And if i want to custmer widget, how can i to do it ?
Widget similar other section you can find file and edit with this post: https://magecomp.com/blog/enable-template-path-hints-in-magento-2/
I mean, I want to modify the products specified by widget.Thanks
You can refer guide config product in widget here: http://docs.alothemes.com/m2/theme/milano/#sub63
Hello, some time when i open the product page, it reminds : Identifier ”” not exist.
This error how to solve it? thanks!
Hi, You please create a ticket here http://alothemes.com/ticket/ and provide info we will check it for you.
note: You expired support please renew it.
Hello. I think it’s because of the reasons for opening CDN. When I closed the CDN, it did not happen. Thank you very much.
Hello, Sometimes when I open some product pages, it will prompt this kind of error. What is the reason? Sometimes appear, time does not appear! https://permaglowtrading.com/error.png it reminds : Identifier ”” not exist.
You try refresh cache admin and check again. If still error you please put info to ticket we we will check it for you.
Yes, before i have clear the cache, but it still happen. My technical support has expired. Is it not possible to submit tickets?
Yes, You still can submit ticket we will support for you this one. but you should renew support.
Thank you very much for your help. Later I will buy your service!
I love your theme. I recommended your theme to my friends who are currently preparing to buy themes. However, when he was testing the theme, when filling in the shipping information, he found that /checkout was loading slowly, especially IE Edge, Firefox browser. What is the reason?
At the same time, when the browser cache is cleaned up, the first time the /checkout page is opened, the loading is slow. Then open it again, it will be very fast!
Hi, Checkout page slow because magento 2 use knockout js first load need load all file to your browser. This is the issue of magento 2 not our theme. You can config to default magento (Luma theme) will get same issue.
What u suggest to customize customer page?
You can find any file in customer page or any page and edit with this post: https://magecomp.com/blog/enable-template-path-hints-in-magento-2/
Hi, presale question: is it possible to have an attributes tab in the product page, next to the Description tab? We have a bike shop and specs are really important. Thanks!
Of course you can add custom tab as guide here: https://www.cloudways.com/blog/add-custom-tab-product-page-magento-2/
Is the compatible with Magento Enterprise 184.108.40.206?
Hi, Our theme is compatible with Magento Enterprise 220.127.116.11
can you please refund me i need rtl support for magento 1.9 I just realized that after i made the purchase please , im sorry
Hi, If you not yet downloaded you can make a refund. You can read more policy refund here: https://themeforest.net/page/customer_refund_policy
Google Webmaster Tools prompts to miss: name, what should I do to solve this situation? thanks! https://magento.stackexchange.com/questions/263566/google-webmasters-structured-data-alert-product-schema-org-missing-name
Hi, You try config to default theme Luma after check it and let me know result.
I found this problem through Google webmaster tool, please see the corresponding screenshot! http://supwatch.com/a11.png http://supwatch.com/a22.png http://supwatch.com/a33.png
I know but you please check the issue is of magento or our theme.
note: You expired support please renew it.
Thanks very much. I have renewed the technical support, at the same time, submitted the ticket, there are problems need your help! Please check it in time!
ok, let me check.
I’m having problems with the minicart functionality because of the full page cache.
Do you have any suggestion?
You try add code in image https://snag.gy/Bu3PZL.jpg to file: app/design/frontend/alomilano/default/layout/magiccart/magicshop.xml
It didn’t work. Do you have another suggestion?
Hi, You please create a ticket here https://alothemes.com/ticket/ and provide info we will check it for you.
My support code has expired and I would not like to pay the $60 for the next 6 months.
Is not there an option for less time?
Hi, You please create a ticket here https://alothemes.com/ticket/ we will provide for you more options.
hello guys, when did you update the theme for magento 1 as in change log it looks like you did it two years ago
Hi, Our theme compatible with latest version magento 1.x so we don’t need update for magento 1 version.
yes but what about js version and other files they also need to be updated are those updated? when i would download just now
Some lib js update new feature but we not use it in our theme so don’t need an update. If you like you can update yourself.
This is a presales question. can you suggest any magento ecommerce plugins that you know sit well with this theme? I want to fit a masonry gallery plugin. can you tell me any live sites using this theme?
Hi, I am working on a client site with this theme. When I upload an image to the slider at 160k – the slider does something to it and uses an image filesize of 760k. I have to upload 54k images so they become 170k. Any way round this? I want to be able to upload 170k images that stay as 170k filesize. Thanks, Ewan
Hi, You please create a ticket here https://alothemes.com/ticket/ and provide info our developer will check it for you.
Hi, my client is struggling to get access to the account recovery email. The website is here: www.amrita.net Can I buy a support package on their behalf? Or do I need to purchase the theme to get support. This issue is critical as we have 3×800k images on the site, when we uploaded 3×170k images. Please assist quickly.
Hi, Yes you can buy it and provide info we will check it for you.
We cannot find the original purchase info. So this means we have to buy the whole theme again, to find out if this ridiculous bug can be solved. It happened to me again, I uploaded a 50k file and it became 760k and a higher DPI on the slider. I would rather use a different theme then purchase this theme again to find out whether there is a fix for this. Clearly there has been no consideration for SEO and fast loading with this theme.
You don’t need to buy it. You should contact with your client and require get purchased as guide here : https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
You go to file: app/design/frontend/alomilano/default/template/magiccart/magicslider/magicslider.phtml line 35 change with code:
You can get code here: https://paste.ofcode.org/jPrxFfbJkmjVevmBhzCmvT
Could you please confirm this theme will work Magento 2.3?
Hi, I confirm this theme work Magento 2.3 and latest version Magento 2.3.1
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