Discussion on Milano - Responsive Magento Theme + Blog Extension


ShopShark supports this item


This author's response time can be up to 2 business days.

1893 comments found.

The customer support it’s closed. We’ll be back answering queries tomorrow morning.

Have a nice evening!

ShopShark Team :)

I noticed that when I preview the theme on my iphone, the responsive view does not work. Is it normal?

Hi, please try the following:

.fullwidthbanner-container { display: none; }
Replace with
.fullwidthbanner-container { /*display: none;*/ }

Hi I need some help on changing font size and make them bit darker. Could you please show me how to do this. Thanks

Hi, please send your request to our e-mail and we will get back to you with detailed explanation, thank you

Hi Team,

I have just sent you an email.


Hi Conor, we will check your e-mail and get back to you as soon as possible. Thank you.

Hello Shopshark,

I would like to use other icons font. Now i have these icons in the Home Page Callout Block:
  • gratis verzending
  • promotions
  • e-mail ondersteuning 24/7
  • top seller

But i would like to use other ones. Like Skype, etc. How do i know which description i have to type to get the icons? Do you have a kind of overview?

Many thanks in advance.

Hi, the method whiteweazel21 explains below is very good, please let us know if you have any questions.

koenbolder, what I did for icon fonts is put together my own using fontello. Then reverse engineer, add the font files in /font folder, font css in the /css folder, and then import the css in the styles.css or child.css.

Shopshark, noticed the new 1.5.6 version, congratulations! Besides the Countdown Timer, are there any new additions? Is a changelog available?


Thank you!, New additions are the compare list in the header, reworked the responsive design and fix small bugs.

Hello, I noticed that you updated your theme, but are theme files updated if I purchase now? Also I do not see your ‘Timer / CountDown’’ on the site? Thanks.

Hello, right now it is not showing because the designer still didn’t solve the positioning issue inside the category list, when the design will be good enough and fit perfectly the entire design we will add this also in the category page.

Regards, Alex

Ok and thanks for your answer. Will purchase your nice theme now and hopefully your designer has solved the positioning before im finished with the shop :-)

Thank you, the update with the design inside the category view will be available the 7th of March.

Regards, Angel


i love the me and finally and got a change to use it, but i am having a issue with the shopping cart, does not place the order it get stuck on the review page and when i click on the place order button does not do anything. i have updated the Milano to the newest one and clear the cache but it did not help.

also after the update i cannot login to the admin panel is not taking the password i try to change it but is not working. i am using Magento 1.8 and Milano 1.6 Please advise on what to do.

thank you


Password fixed, had to refresh browser.

Hello Angel, i can send you the admin info no problem, but i saw another person had the same problem and you guys had to change some files the username of that person is patatepowa their site url is www.naturifia.com the comment it was about 4 months ago. i can give you the admin password but we dont have ftp server active where the server is located and we use VPN to to connect to it and ssh to upload files, is it possible to email me what i have to do please. the url is moinyc.com and i will email you the admin credential if you want it

Hi George, we got an e-mail with request to close the issue. Let us know if you have any other questions.

The customer support it’s closed. We’ll be back answering queries Monday morning.

Have a nice weekend!

ShopShark Team :)

Hi, I have one doubt about the Pinterest Blog. Can registered users post their images and an admin approve it to show on frontend? Or just admin can upload images+content for the blog?

Hi, thank you for your comment, we will check that and get back to you.

Hello, to post a comment you should be registered and the comment must be approved before to let it visible.

Only the administrator can upload images and texts.

Regards, Angel


How do I rate this theme? Am I being stupid and it is right under my eyes?

Hello Conor, no problem this is not the first time we received such question.

1. Go to “Downloads” tab in your ThemeForest account.

2. Under the download button click over the stars

Regards, Angel

Anyone know how to sort main navigation categories?

Using show category in navigation from the catalog, these show before static block custom menus. Using custom menus only doesn’t seem to be an option because text is required, so I can’t save a blank.

What if I need a custom (megamenu) menu entry to show before some of the caregory show in nav entries?

Hello, to sort the category you need just to drag and drop directly in the manage category panel.

The custom menu is positioned at the end of the Magento categories and could not be inserted between the list of the main Magento categories.

Regards, Angel

Hello, but my problem is that I need my custom menu to show before the Magento categories. Otherwise I can’t use the mega menu.

I could make them all custom menus, but I cannot make a menu with no content in it (just the link) because text input is required.

I could make them all Magento categories and arrange them, but then I cannot use the megamenu.

Certainly there must be a reasonable solution, or do I need to buy a megamenu solution from another provider?

Typically more important items with links etc that need a mega menu would come first. Less important, link only categories would go after. This may be something you consider revising for everyone. My smaller categories, do no need a mega menu, thus should be link only.

Hi, This is my first purchase here, and I don’t know there is a limit on the times of downloads, and now I can not update it anymore, may you please send a copy of the new version to my email: xieshuye@gmail.com Thank you very much in advance.

Hello, we would love to do it, but unfortunately we could not send the zip because of envato policies and also because it is 200mb file.

Regards, Angel

Or just the quick start file, please.

Ok, please send me your purchase request and i will ask envato about this.

Regards, Angel

Is the “Free-ground-shipping” image on the product view page hard coded or is it an attribute I can switch on and of for products? We do not offer free shipping on all our products.

Hello, the “Free-ground-shipping” is not hard coded but it is a custom block inside the Magento Admin panel:

Please just go in:

1. CMS -> Static Blocks

2. Open the “Product Promo Message” block

3. Status = Disabled

Regards, Angel

Changing of the store does not work on an iphone in any page EXCEPT when I am in a category?!

Hello, please could you send us the link to your website in order to test this by our self.

Thanks, Angel


Problem solved. Since I did not need the slider in the homepage, I disable the module. Now I enable back the module and simply use CSS to hide the slider and problem solved!

Hello Best Themeforest support ever: i have problem with some part and i send a mail for an hour ago i hope you can help me fix it.

1) Shoes sizes doesn’t appear? i want the buyer to choose it sizes when purchasing the shoes etc…

2) How to update the old theme to the new version of the theme?

3) How to have the theme in many language?

4) I have some menu who doesn’t have any url(doesn’t work) : how to assign them a url (page), and how to deactivate them in case i want? and how to add blog to the normal menu bar.

Best Regards. Anna

I get 403 error when i’m trying to access whishlist , account or login session ? What should i do?

I have fix it don’t mind

Dear customers,

We understand that there is a fine line between what is considered support & modifications. We are trying too help each of you with any type of query, but presently we can’t provide extensive help in terms of modifications and we do not provide free customization.

Thank you for your understanding!

Hello! I sent an email on Friday – How can I make the site search functionality return results for my Categories, Product Names and product-related keywords? Currently, basic searches for things like brand names and top level categories/keywords return zero results. I noticed that your demo theme has similar issues and also does not return results for everything that it should. Any advice would be great, as my site is now live and customers are trying to use the search to locate products they want to purchase.

Yes please, because we have just the one you sent about the search issue.

Thanks, Angel

You all are wonderful and have excellent support! Thank you for all the help!

Thank you! Victoria,

Regards, Alex

Thank you much for your help. I also wanted to know if or how I can change color of offer count down timer? the color is now peach and I would like to make it pink to match my store colors, thanks much

Hi, we got your question at our e-mail and will get back to you by e-mail as well, thank you.

Hi. First of all, the best theme of the bunch that are around here. Love that is really simple. I have many question. For sure there would be a lot for the changes I want to make.

- A user, apadana, asked you how to make the search results to be display to use it in one-column layout. I’ve followed the steps, but I don’t have a carpet named advance under catalog search. I’ve uploaded all the files on “Milano_Premium_Magento_Theme_1_6_0” via filezilla. I’ve checked that I did not missed it and there’s no such carpet. After all the previous steps the search bar disappear. I assume that is because there’s a step to set it up correctly.

This is the step I’m having trouble with. 8. Open the file /app/design/frontend/default/milano/template/catalogsearch/advanced/result.phtml

9. Around line 16, just before this line <?php echo $this->getProductListHtml() ?> insert the following line:

<?php echo $this->getChildHtml(‘catalog.inline.layer’) ?> 10. Save the files, upload them, refresh the cache

Hi, please send us your request plus your URL and admin panel/FTP log in details to our e-mail (support@shopshark.it) so we can check that, thank you