Reviews for Milano - Responsive Magento Theme + Blog Extension

195 Reviews

for Customer Support

Customer Support is a real shame !
This Stoyan from ShopShark support avoids customers answers.
I have paid for 3 months support, and he didn't manage to even help me with one answer.
When I bought the Milano theme, the support used to be very good,but this hs changed a lot.
I wont buy from ShopSharlk again.

for Code Quality

I'm having issues on mobile devices, the menu dosent work for which I contacted the developer to get this answer:
This problem is most likely caused by 3rd party addons or/and code, please disable them.

You can do so by following this instructions

Afterwards please flush all your cache at least two times.

Please let us know the results.

Kind Regards,
Alexander Krumov
Technical support and customer care. ShopShark.

**** The sad part is that i dont have any other module installed different than the ones that came with the magento installation**** very por technical support.


Author response

Sorry about your experience.
Please note that any additional code can disrupt certain functions of your site.
We are not able to support 3rd party products.
Please follow closely the instructions of our team.
Also please provide us with your ticket number.
Thank you!

for Customer Support

very poor customer support. outdated theme with no opportunity to upgrade. money wasted

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.