32 comments found.
Hello, your demos are not working online, can you check it please ? (ERR_TOO_MANY_REDIRECTS)
Hello,
It is working now. You can check it again. Thanks !
I am using model 3 of homepage and “my account” menu is not collapsed as it is in the sample, how can I change that?
Hi,
You can contact us and provide detail. Our team will check and help you
There are many bugs in Prestashop version 1.7.6.7 (PHP 7.2 or 7.3) – PHP count() error. Debug mode looks like a hell. Translations are so bad. I can’t translate module posnewproducts because .xlf file is missing… In module translation files I see absolute path to F:\...
Hi,
We have fixed and updated translate. You can contact us. Our team will check and help you
Hi The category tab slider shows the same products on each slider. How can this be repaired?
Hi,
You contact us and provide detail. Our team will help you
Hello! I urgently need your answer regarding your bugs and errors.. I can’t install your theme and its very urgent. I’ve sent email to the address that you’ve mentioned above but still no answer
Hello,
We have responded your email 5 days ago. You need check your email again. Thanks !
Hi, I don’t know if a problem of the theme or I can’t configure the home with the categories. I would like to replicate the home of layout 6 of the theme, but going to configure the modules the category and graphics are not loaded. thanks in advance
Hi,
You can contact us. Our team will help you. Thanks !
Hi, is possible to change transition effect of the slide image in home page? the theme set the slide in random mode and multiple effect. I don’t know were is possible to change this option. I want only 1 effect for all the slider.
thanks
Hi,
You can contact us. Our team will help you. Thanks !
Hello, I work with yourtheme but the theme does not accept italic writing in short and long description product. What can I do for that ? Thanks really much
Hello,
You can contact posthemes(at)gmail.com. Our team will check and help you.
Hello. Is that theme compatible with Prestashop 1.7.5?
Hello,
This theme is compatible with Prestashop 1.7.5
Please answer my questions at info@pixeldraw.net The template contains a lot of errors, most of them related with wrong tags for translating.
The contact form icons are not displayed, i have 755 and 644 in all the directories, subdirectories and files. Contact form translation is broken, please see https://www.pixeldraw.eu/contactenos . If i disable your template, the translation works like charm.
You need check your email and provide correct info. Our team can help you. Thanks !
Can you please write me at info@pixeldraw.net?
The email from themeforest is the client email, i’m the guy who is working on the shop.
You check your email again
Hi! We are interesting in your theme… But we are wondering if it is possible to include a video in the slider of if your theme is compatible with an addons of prestashop to add new slider in homepage?
Best Regards, Ana.
Hi Ana,
Thank for your interested. This module doesn’t support video.
Thanks for your response… Another question: If we add a new module for slideshows in homepage to our website in PrestaShop, is it possible to use it with your theme? For example this one: Creative Slider https://addons.prestashop.com/es/sliders-galerias/19062-creative-slider-responsive-slideshow.html
Hi,
You can use other module in our theme.
hello, I bought the mimosa theme for my prestashop 1.7.4.2 and when I install it he tells me that the theme does not go with the version of my prestashop. What can I do? thank you
Hi,
You need upload correct file for install theme. If it doesn’t work, you can contact posthemes(at)gmail.com. Our team will help you
I bought the theme for the prestashop1.7 I sent an email to your support but I am taken by the time is my client expects is it that it would be possible to have a refund? thank you
We replied your email. Please check your inbox.
Hi, I’m interested in the theme but I have a question:
I see that the footer is very small and has little content, is it possible to include links in the footer to the CMS pages?
Thank You
Hi,
It is possible to include links in the footer to the CMS pages
For example on home page 1?
If you need help you can contact posthemes(at)gmail.com. Our team will help you
Hi, I just purchased your theme and import demo version 1 but footer top is not showing for me. How can i activate it? When i go to footer section in VG Mimosa in theme it says “Demo Mode is Enabled!” but it s not working. Thanks
Hi,
You need contact correct account for support item.
I just bought this theme and it doesn’t not work for 1.7.4.. Please what is the lastest version of prestashop you support.
Hi,
We have updated this theme for ps 1.7.4. You can contact us. We will help you
i installed 1.7.3.3 and it worked!!. I would appreciate if u can send me steps to install on 1.7.4.2 . Thank you in advance.
We install it works. You can contact posthemes(at)gmail.com. Our team will check and help you
I cant seem to get the mega menu module to work as expected. How do i add a dropdown to the mega menu
Hi,
Our module show popup menu automatically. You can’t create them by manual.
ello, I would like to know if there is a built-in blog module on it or we have to go through another plugin? thank you
Hi,
Our theme has blog module. You can use it after you install our theme.
thks i ll buy it 
Hi, can I add a language flag before the name of the language in the dropdown? Thank you.
Hi,
It is possible. If you need help you can contact us. we will help you.
Good morning, after looking at many templates we have selected yours to create our new project in prestashop. This project for now will only have 3 products that will be displayed on the home page and we would like the main baner to be a video. Would it be possible?
The product we are going to sell is sunglasses so the products we would like to have measures according to the product.
Hi,
Thank for your interested. Our slider doesn’t support video.
It´s available for 1.7.3?
Hi,
It is compatible with Prestashop 1.7.3. If you need help you can contact us. We will help you
Hi, I have some pre-sale questions please. I know that maybe some things are not posible as it is, but maybe I can pay some extra customization if you are ok with that.
1. I would like to know if this theme has a page builder in order to change some things of the homepage.
2. Is it posible to show products without name and price, and when you hover, then see the information? Similar to this page: https://www.gucci.com/es/es/ca/women/womens-shoes-c-women-shoes
3. Is it posible to have a full width image in a category page with a description above? With different images in different categories.
4. Is it posible to have a “show more” button instead of pages in category page?
5. Is it posible to change the effect when hovering in a product? Just to know if we can change it for an animation zoom like this page: https://www.rabat.net/es/relojes.html
6. Is it posible to have a product larger than the others? A featured product with different grid size?
Thank you,
Xènia
Hello,
Thanks for you interest !
About your questions:
1. Our theme doesn’t have page builder function.
2.3. They’re possible, you can change like your wish.
4. Sorry ! Our theme doesn’t have this function.
5. It’s possible. We can help you change it.
6. Sorry ! It’s impossible.
Thanks again !
Hello,
Pre-sale questions :
Is it possible to have the theme n°2 with the footer of the theme n°6 or n°4 ?
Do you have instagram module included in you theme tu put just before the footer ?
Is it possible to put a picture in the banner of categories and products details ?
Do you have a po up module for the home page for subscription to newsletter or just put some shop infos ?
Thank you
Murphy
Hi,
Thanks for you interest !
1. After you install our theme, we can help you change your site footer . You can use footer of layout4 or layout6.
2. We have Instagram module. We’ll help you install this module .
3. It’s possible to add a picture in category and product details.
4. Sorry ! We don’t have popup module.
Thanks again !
Hello, your theme is on my new prestashop version. Can you give me your email support to set up n° 2 and I have 3 questions also.
thanks again
You can contact posthemes(at)gmail.com
