Hello,

The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.

Current version of the theme is compatible with the latest version of WordPress and you should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.

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Hello,

The theme will be updated, however, at the moment we don’t have an ETA when the update will come out.

You should know that in case you need latest version of any bundled plugin you can contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.

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Hello,

We couldn’t reproduce this on our installation. Have you or your hosting perhaps made some changes to the .htaccess file?

We’ve checked and we see that your ticket has now been updated with response. In case you need further assistance please continue the conversation with our support team at the Help Center. Thank you.

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Hi there,

If you are already using our theme, please send us a mail to our help center providing your purchase code in it and our team will provide you with a patched version.

Thanks.

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Hello,

You can edit main menu in Appearance > Menus.

The content of top bar can be edited in Appearance > Widgets.

For a more detailed overview of theme’s options please check the documentation in this link.

As you might already know, we purchase extended licenses for plugins we bundle with our themes, and as per Envato rules, these plugins do not come with a license code for end users. You can find more information on this here.

In the case of Revolution Slider, premium features do require a direct purchase of the plugin – and one of those premium features is Templates. However, you will get all of the sliders showcased in the demo once you import the demo.

If you need any assistance with the theme or theme options you should know that you can always turn to our support team and our support agents will be happy to help. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hello,

The theme will be updated, however, at the moment we don’t have an ETA when the update will come out. The current version of the theme should work correctly with the latest version of WordPress.

You should know that in case you need latest version of any bundled plugin you can submit a ticket at our Help Center or contact us through this email (just add your purchase code in the mail) and our support agents will provide you with latest version.

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Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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Hi there,

Thanks for writing in! The theme is compatible with PHP 8 and if you still encounter issues you can always send us a mail to our help center providing your purchase code in it and our team will check this on your end.

Thanks.

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it’s been 2 days with no reply from support ticket.

Hi there,

Thanks for writing in! We do see that your request was responded to so please continue the conversation with our support team if you need any further assistance.

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Hi there,

Thanks for writing in! We do see that your request has been responded and if you need any further assistance please continue the conversation with our support team as they can help.

Thanks.

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Hi there,

Thanks for writing in! We do see that your request was responded to so please continue the conversation with our support team if you need any further assistance.

Thanks

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Hi there,

As you may have noticed, in past several days we’ve been experiencing issues with our servers. This resulted in the restricted access to certain theme live demos, and issues with some functionalities like the demo import.

We’d like to inform you that the matter has been resolved and we are in the process of implementing the solution as we speak.

Due to a fairly large number of our themes, the process of applying the fix is taking a bit of time. However, this is our top priority and all the functionalities of all our themes will be fully restored very soon.

You can try the demo import now and feel free to submit a ticket to our help center, and our agents will be happy to answer any question or assist you in resolving any theme-related issue that might occur. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket

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ok thank you

Hi there

Glad this is resolved, if you need any further assistance feel free to submit a ticket on our  help center  and one of our support agents will help you anytime.

Thank you.

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Hi there,

Thanks for taking an interest! Please understand that we have not tested BuddyPress with our MindCare theme and cannot guaranty theme compatibility.

Thanks for understanding and let us know if you have any additional questions.

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Bonjour, j’aimerai bien faire le test car ce thème convient aux attentes, toutefois le forum est vraiment une partie obligatoire me permettrez-vous un remboursement en cas d’incompatibilité ?

Hi there,

Unfortunately since it does not come included with BuddyPress we cannot guaranty the compatibility and when it comes to refund policy you can read more about it here.

Thanks for understanding.

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Hello,

Bundled plugins like WPBakery Page Builder do get updated with the theme. To update theme and bundled plugins please follow instructions from this article – How To Update A WordPress Theme And Plugins. After you update the theme all of the bundled plugins with available updates should be listed in Appearance > Install Plugins.

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Hi there,

Thanks for writing in! The theme is compatible with WooCommerce and by default, WooCommerce offers four payment methods, this includes: direct bank transfer, check payments, cash on delivery, and PayPal.

We hope this helped!

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thank you. i have woocommerce set up and would like to know where in the booked section do i redirect to check out when a customer books a session?

Hello,

The theme uses Booked plugin for booking functionality and to integrate it with WooCommerce you can use Payments with WooCommerce add-on for Booked. We recommend checking the documentation in this link and if you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you.

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You can do it in Appearance/Widgets/Footer. A little hidden, but you can do it.

Hi there,

Yes, it is located in Appearance > Widgets > Footer widget area. If you need any further assistance we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks

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Hello,

Thank you for reaching us!

You can add image widget in Appearance > Widgets > Header – Area One, please see screenshot. Then, in MindCare Core Options > Header set Menu Position to Center as shown in screenshot and the result should be like in the screenshot.

In case you need further assistance please submit a ticket at our Help Center and one of our support agents will gladly help you. To submit a ticket please follow instructions from this article – How To Submit A Ticket.

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Hi there,

Thanks for writing in! The theme comes with WPBakery plugin which is more than enough to achieve anything you do see on our theme demo and at the moment we do not have any plan on adding Elementor support.

Thanks for understanding and if you need any further assistance you should know that you can always submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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Hi there,

Since the author’s dashboard is meant for general inquiries and pre-sale questions we would appreciate it if you could submit a ticket to our Help Center, include your website URL, and one of our support agents will assist you. To submit a ticket please follow instructions from this article.

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I figured out the logo issue. Just need help with the name.

Also is there a way to change the appointment subject so it doesn’t say wordpress?

Hi there,

Thank you for reaching us!

Since the author’s dashboard is meant for general inquiries and pre-sale questions, we would appreciate it if you could submit a ticket to our Help Center and one of our support agents will assist you.

Thanks.

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