Terrible support. Started a support ticket March 30th and it is now the 1st June and still not resolved. 6 weeks without any resolution from author. Also, the theme is badly designed and impossible to change the default colours with the customizer. A basic design flaw. I have no idea why Themeforest are still allowing this theme to be sold.
Author response
Hi,
It seems that you're not happy with the item.
You can send refund request for the purchase. We will approve it. Here is the url https://themeforest.net/refund_requests/new
Beautiful, transparent template. Support from the site, fast. I recommend this template.
Very good theme simple tu costumaze, some restriction to make modification onli with css but with support you can configurate the site as i needed.
This is a great Theme, and any issue I had getting up and running was quickly resolved by the customer support team. I love the flexibility and customization and am so glad I chose to utilize this theme.
So far I'm really liking the theme. I had a slight issue with changing the headers but their support team fixed my issue extremely fast. Very happy with my purchase.
by mnaso 4 years ago
Great looking template. Any issue I found was resolved by the support team quickly. Would buy from them again.
The theme is very beautiful and presentable.
I love the design. It is easy to use and the most part of each template is their support team, which are the best.
Good luck with sales guys
Best
Very nice design, code and very good support