PremioThemes

PremioThemes supports this item

Supported

219 comments found.

Trying to install via wordpress and con not. Note sure why folder has a items inside, just as downloaded

Hello can I get some help please asap we have to install in coming soon before eod and we purchased your but can’t install it can you tell us how to install into wordpress.

Hi, you didn’t purchase the WordPress version, this is the HTML only. You can buy the MiniGO Wordpress Plugin here and apply for a refund on this version (HTML) and I’ll approve it asap :)

Thank you and let me know if you need any more help.

Kind regards,
Octavian

The video background does not work on IOS devices and only shows a play button. I added a fallback image background but it does not show either. What’s going on?

Hi Chris,

I just replied to your PM. Video background is not allowed on mobile devices sadly, it’s just how the standards are. The fallback image should be displayed, will look into it.

Would you like to try the updated HTML version we’re about to release? It has a lot of new features and skins: http://pre.la/minigo-wp-demo

Kind regards,
Octavian

hi , counter not work in firefox.

https://goo.gl/6Blh5A

Hi syntax95,

Thank you for purchasing and please accept my apologies for the late reply, I had to move house and it also overlapped on the Holiday Season so I wasn’t able to get online much.

Please send me a Private Message and I’ll send over the brand new MiniGO V3 that has tons of new features and will be updated on the site in January.

Kind regards,
Octavian

Good afternoon! I bought your plugin, but did not understand how to install it, and then I’ll see you here this https://codecanyon.net/item/minigo-uber-minimal-flat-coming-soon-wp-plugin/6709886. I understand the need to still buy it?

Hi rex511,

Just replied to your other thread. Just apply for a refund and buy the wp plugin version :)

Cheers,
Octavian

good afternoon! Please tell me how can I get back to this plugin? I mistakenly thought that it is a plugin for wordpress and now I can not install it

Hi erickswitch,

It’s easy, just apply for a refund and I will approve it asap. You can then get the WP version and that’s about it :)

Cheers,
Octavian

Hi, We’ve purchased this a while ago and used it back then. So we needed this again these days but MailChimp settings doesn’t seem to work now. We saw that MailChimp has upgraded to API v.3 but your theme didn’t unfortunatelly. :( Do you have a fixed version?

Hi getsocialTR,

Many thanks for purchasing and I must also apologize for the late reply, I wasn’t able to support Premio much lately but not I’m getting back on the horse and working on a large update as I’m writing this.

The HTML version of MiniGO was due in for an update for a loong time and it’s a huge update, to be fair. The V3 version of the MiniGo WordPress Plugin includes the updated HTML version so we’re almost there.

It’s due very soon so, though, so I suppose, better late than never?

Kind regards,
Octavian

Each contact form is not working on my end. Share source code that works?

Hi emirhasan,

Thank you so much for purchasing and I’m really sorry for the late reply.

Please let me know if you’re still having the issue and if you tried the contact form solutions and fixes in the help file?

Cheers,
Octavian

I’m sorry.

Hi emirhasan,

Thank you for purchasing and know and, as mentioned on the other thread, I’m really sorry for letting you down and not providing proper support on time, there’s no excuses :(

An update is in the works as we speak though and I’ll make sure support/updates get back to the normal high standards people were used to :)

Kind regards,
Octavian

Hi. I can’t get YouTube to work on www.thepurplegar.com (MiniGo).

I’ve authorised that domain in YoutTube. I don’t get why it won’t work.

Can you help?

Thanks.

Chris

Hi Chris,

Thank you for purchasing and I’m really sorry for the late reply.

It seems to be working fine to me but do let me know if you’re still experiencing issues and I’ll have a look.

Kind regards,
Octavian

afavor

afavor Purchased

Hello, i am buying the MiniGO – Uber Minimal Flat Coming Soon Page, However, i don’t know how to use it, can i refund that and buy the MiniGO – Luxury Mini Site Multi-Purpose Placeholder WP Plugin instead of it, it would be more easy for me to use. thank you

Hi afavor,

Sure thing, no problem, thank you for purchasing in the first place!

Just apply for a refund and I’ll get it approved asap.

Cheers,
Octavian

neden cevap verilmiyor.ücretini ödedik.niçin?

Hi emirhasan,

First of all please accept my apologies for the late replies, I was unable to honor support for a while due to personal circumstances :(

Getting things done now and an update to address many issues is on it’s way, you’ll get notified as soon as it’s approved.

Please remember that if you are not satisfied in any way with a Premio product I feel you’re entitled to a full refund so I approve all of them, no questions asked.

Kind regards,
Octavian

mumford

mumford Purchased

Hi

I have been trying all day to try and remove the height of the page, as it seems when I try and add more form fields and view the site on a mobile device the form fields are being cut off. Please please can you help.

Thanks

Hi mumford,

Could you please send a Private Message here with your url and we’ll continue the discussion via e-mail.

Cheers,
Octavian

Very nice template!! Where can I change the slide effect after it’s loaded? I just want it to fade in…

Can you help me out?

This wasn’t an option in MiniGO v2 so you’d need to add custom css It’s been added as an option to the new v3 so if you wouldn’t mind sending me a Private Message, I’ll send you a beta build via e-mail :)

Cheers,
Octavian

Thanks! I have another question:

When you add more text to the about section (let’s say a few more alinea’s), the counter/logo on the right aren’t visible anymore. So when you click on the “about” button, the counter/logo swap to the right of the screen and then disappears! But when you have less info, it is fully visible.

How can I fix this?

Hope what I mean is clear..

Hi again coenvhal, apologies for the late reply, I must have missed your comment.

I’m afraid I’m not sure what you mean, could you please send me a PM with a screenshot if this is still something you need help with?

Kind regards,
Octavian

Hi, there seems to be a problem with this plugin loading within Internet Explorer and Safari. The “loading” image (3 circles) keeps going forever and never loads the actual page.

I’m using Internet Explorer 11 and Safari 5.1.7

It works fine in Chrome, Firefox, and tablet / mobile browsers – just not IE or Safari.

Hi, there is an issue indeed, fixed in an upcoming update. I can PM a build copy to buyers before the update. It has many more features, it’s just that the help file is not yet done.

Cheers,
Octavian

HI! Nice template! I will buy it but I want to make sure it will work with the latest MailChimp API. I already bought another template from someone else and I am having issues with that. Is this one ready to be used with MailChimp?

Hi taterbug3000, thank you for your interest!

Yes, MiniGO works with the latest Mailchimp API :)

Cheers,
Octavian

Hello I purchased MiniGo theme. I have tried to upload it to wordpress. It keeps telling me the style ccs is missing. Please send me a zip file I can upload.

Hi ladyveropnica, could you please send me a private message with a screenshot so that I can better understand what the issue is?

Just go to our author profile page then find the contact author form then we can correspond via e-mail.

As I mentioned in my other comment, it could be a very low php upload limit on your server. There’s a section about this in the help file here.

Cheers,
Octavian

Hello, can I exchange my order for the WordPress Plugin version of MiniGO? I didn’t realize you had a WP version available.

Thanks, Kevin

Hi Kevin,

Thank you for purchasing! Simply apply for a refund which I will approve asap and you can purchase the WP version instead :)

Cheers,
Octavian

Hi, I tried installing on wordpress and getting error missing style.css. I now bought your wordpress version, hoping that would work. Can you please process refund for non wordpress version?

Hi sidharthbhola,

Thank you for purchasing!

You will need to apply for a refund at the link below and as soon as Envato processes it, I will get it approved, no worries.

https://themeforest.net/refund_requests/new

Kind regards,
Octavian

Hi, I bought HTML page by mistake and bought wordpress plugin afterwards. Can you please refund my HTML page as I would like to use the wordpress plugin. Feel free to let me know if any further information is required. Looking forward for your support. Thanks

Hi sidharthbhola,

I replied to your other thread, you will need to apply for a refund with Envato and I will process it as soon as it shows up.

Kind regards,
Octavian

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