Reviews for Minim – Minimal & Clean Furniture Store Shopify Theme (Mobile Friendly)

Reviews for Minim – Minimal & Clean Furniture Store Shopify Theme (Mobile Friendly)

2.40 (5 ratings) 2.40 stars
Cart 213 sales
Well Documented Envato Checkmark

5 Reviews

for Customer Support

I bought the wrong theme, need a refund

Author response

Hi mate,

Looks like you're a bit confused.
Right now, could you give us 5 stars to support us?

We only have Minim Shopify theme.
Minim Shopify theme only works on the Shopify platform.
First, start your free 14-day trial of Shopify:
https://www.shopify.com/?ref=shopifycenter

Shopify is easy to use, safe, and secure.
You can try Shopify.

Also, you know, when we sell this product, we have written very clearly: "Minim – Minimal & Clean Furniture Store Shopify Theme (Mobile Friendly)".
We believe that our Minim Theme still works well. A lot of our customers already use and they are satisfied with Minim Theme.

Thank you for understanding.

Kind regards!

for Customer Support

The theme is ok with a few mini bugs, but the customer support fixing everything as we need it or helping us with the other stuff and within 24-36 hrs so can not complain as to us it is about the professionalism.

Theme was built upon other themes, code is a mess. Styling does not work properly, had to manually edit CSS sheets. Responsiveness on widescreen does not work properly. Reached out to the seller, got an instant reply to verify my purchase after verifying seller disappeared. We are in the middle of an important brand launch and this is not a Themeforest quality package. Unless you want to wait for seller to assist you do not buy this theme.

Author response

Hi mate,

We received your email in the last few hours. And we responded to you quickly. Please check your email!

Also, the customizations you want are not available in Customize.

So you need to have knowledge of code and customize it in .css files. We have instructed you to do it yourself.

Also, we believe that our Minim Theme still works well. A lot of our customers already use and they are satisfied with Minim Theme.

You can tell us what are problem you're having and give us the admin account, we will check for you!

Please support us by rating 5 stars for us.

Then send us back the problems you have. Our technical team will assist you the best.

Kind regards,
EngoTheme

for Design Quality

Very very bad theme! i don't recommend it to anyone.

Author response

Hi mate,

We are really sad because our products do not satisfy you.
Our technical team has checked Minim theme, we do not encounter any errors arising from our products.

Please re-install the theme again and make sure you don't experience any problems with internet speed, computer related issues.
Thank you.

This is a passionate product of our product development team.
We are sad because the product doesn't satisfy customers. Hope you find any problems difficult to use, let us know.

We appreciate your interaction.
Please rate 5 stars again for our product, because low rate affects our product business.

We will support you all time.
Please send your issue to our email address. We are always ready to assist you.

Thank you so much.

Kind regards,
EngoTheme

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