540 comments found.
Does your theme support Video shop functionality
Hi @abdulrehmantariq123,
Yes, the Minimog theme supports video functionality. You can add videos to product media, product pages, and various homepage sections (such as video heros, slideshow with video sliders, and custom sections). This allows you to showcase products with videos directly in your store.
However, please note that Video Shop–style features (like native TikTok/Instagram in-app shopping feeds) are not built in by default. Those typically require third-party apps or platform integrations.
If you can share more details about the specific video shop functionality you’re looking for, we’ll be happy to advise further Please don’t hesitate to contact us via email happytohelp@foxecom.com
Thank you!
When will next sale? In search input you shows product result in grid mode but when I check your live demo its only list view plus whats new in updates i want to check. Please help.
Hi @kushaltann,
Thanks so much for your interest! We don’t have the date for our next sale just yet, but we’ll be sure to announce it as soon as everything is confirmed. If you’d like to be the first to know, you can subscribe to our newsletter at foxecom.com.
In the meantime, we’re always happy to help with any presale questions — feel free to reach out to us at happytohelp@foxecom.com and our team will gladly assist!
Thank you!
I’m experiencing a bug with the template on my website.
When I click a Collection List, it opens the correct collection page, but the products displayed are wrong. As you can see in the screenshot attached, the same products keep repeating at the top and bottom of the page, even though the collection should show different items.
It looks like the collection is not filtering correctly and is showing a repeated set of products instead of the actual items inside that collection.
You can check the issue with this page: https://sparksandmore.com/collections/christmas-gift when loading second page keep shown same products
Hi there,
We’d be happy to investigate this further for you.
We weren’t able to locate any support request from your account regarding this issue, so could you please contact our Customer Success team at happytohelp@foxecom.com ?
If possible, please include any screenshots or screen recordings showing the repeated products
Once we have this information, we will promptly troubleshoot the issue.
We look forward to helping you get this resolved!
Is Minimog theme compatible with over 250 product variants?
Hi there,
Yes! Please make sure your theme is up to date so you can access the latest features.
Thank you!
Once the Minimoog theme’s installed, how easy is it to update later on — is it just a simple one-click update?
Hi @jonjazz,
You can use our FoxHome smart theme manager to update the theme. We have a detailed help guide here: https://docs.foxecom.com/minimog-theme/getting-started/update-minimog-theme
Thank you!
I recently bought this theme but there is no upsell or cart I thought everything is there. If not can you please cancel the order and refund please contact support@thrivepix.com
Hi there,
Our team has reached out to you to assist with the theme setup. Please kindly check your inbox!
Thank you very much.
When will sale come? I purchased shopify but using default theme i currently can’t afford the current price. I also cant wait to use your theme please bring sale live or let ne purchase separately. I highly request you!
Hi @Mevo676,
Thank you for your interest! We don’t have an exact date for our upcoming sale yet, but we expect it to arrive soon as BFCM is approaching.
In the meantime, feel free to subscribe to our newsletter at https://foxecom.com/ to stay updated on all offers and news.
Thanks!
I checked your minimog demo but how do I change sticky bottom menu icons, I want to show text with icons and add any icons or links how I will do that.
Here is my question & features i need.
Q. How to display 50% off on product page Q. How to display shipping fee on cart drawer Q. How to display custom header in product page Q. How to show history button or back button to go back to previous page Q. How to replace sticky bottom icons for mobile Q. Heart icon not display on mobile header.
Your features doesn’t work in minimog I need for my client.
Hi,
You can find the settings available for the Mobile sticky bar here: https://docs.foxecom.com/minimog-theme/pages-global-sections/mobile-sticky-bar Adding custom links will require code modification.
We welcome all presales questions. Please contact our Customer Success team via email happytohelp@foxecom.com, so we can best assist you.
Thank you!
Could you please explain how the image variant or swatch feature works on your demos? Does it require custom coding, or is it built in? I’d like to show several images for each variant that switch automatically when that option is clicked. Thanks
Hi @jonjazz,
Great question!
You can easily achieve this using the FoxKit app — specifically the Variant Group Images feature. This lets you display only the images of the selected variant automatically when a customer clicks on a swatch or variant option, no custom coding required.
You can learn how to set it up here: https://docs.foxecom.com/foxkit-app/sales-boosting/variant-group-images
This feature works seamlessly with the Minimog theme. 
OK nice thanks. I presume FoxKit All-in-one Sales Boost is included with Minimog- or is this a paid add on?
The FoxKit app offers both free and paid plans.
For the Variant Group Images feature, you can use it for free as a Minimog user. It becomes available once your theme license is activated.
So there’s no extra cost for this feature if you’re using the Minimog theme.
Hi,
Just a small issue, while uploading the demo of “Couture” im facing this issue ‘FileSaveError: Section type ‘instagram’ does not refer to an existing section file’ facing this on both files index.json & settings_data.json. Attached is the screenshot for reference.
Please resolve on priority, Looking forward.
Also whule opening my ticket it doesnt show me “Minimog – Next-gen Multipurpose Shopify theme grade-A” in the choose option to proceed with ticket. Please resolve ASAP
Hi @arslanhussain823,
Thanks for reaching out!
We recommend using our FoxHome Smart Theme Manager to install any demo (including Couture) with just one click. This also ensures your theme files and sections are set up correctly and stay updated with the latest version. You can follow this guide for detailed steps: https://docs.foxecom.com/minimog-theme/getting-started/install-minimog-theme/install-minimog-in-1-click-fast-way
Please contact our Customer Success team via email happytohelp@foxecom.com or contact form here: https://foxecom.com/pages/contact-us if you need any help with our Minimog Shopify theme.
Thank you!
hello, I have 2 languages in my store when I enable in settings Right-to-Left support
Enable RTL Read How-to
Languages support RTL he,ar
I use arabic in translate and adopt but still arabic language not changing the direction, when I enable for all website it changes the direction for all but I want to change only for arabic.
Hi @ISMa3elaino,
For your specific case, please contact our Customer Success team via email happytohelp@foxecom.com or contact form here: https://foxecom.com/pages/contact-us
They’ll help you configure RTL so it applies only to the Arabic language without affecting the rest of your store.
Best regards.
Hello, I am interested in your Minimog theme. I am trying to log in to your “foxhome” link to try out the theme. When it asks for my page URL, it redirects me directly to my own Shopify account. I cannot access your panel. I have also installed the required FoxKit and Foxify apps, but I still cannot log in.
Hi Aliyasayacak,
Thank you for your interest in our Minimog theme!
To sign up for FoxHome, please use your root domain associated with myshopify.com.
If you need any assistance identifying or setting up the correct domain, feel free to reach out to us at happytohelp@foxecom.com — we’ll be glad to assist you!
I’m considering purchasing this theme, but I’ve seen several comments about its performance and low Google PageSpeed scores. AI tools also mention slow load times, especially on mobile. Has this issue been improved in recent updates?
Hi @jonjazz,
Thank you for your interest in Minimog!
At FoxEcom, we understand the importance of store speed and take this matter very seriously. We’ve gone to great lengths to make our themes as clean and fast-loading as possible while maintaining top-notch quality and flexibility.
Some of the key improvements we’ve implemented include: - Lazy loading of all images and videos; - Cart drawer popup option to reduce unnecessary page reloads; - On-page collection filtering to enhance browsing speed; - Modular JavaScript and CSS structure for better optimization; - Integration of modern browser technologies to improve performance.
We also release regular updates that continuously refine and optimize the theme’s codebase to ensure faster loading times, especially on mobile devices.
You can even install our theme for a trial run to test out all features and sections by signing up for our FoxHome: https://docs.foxecom.com/minimog-theme/getting-started/install-minimog-theme/install-minimog-in-1-click-fast-way#install-a-theme-demo-using-foxhome
Feel free to contact us at happytohelp@foxecom.com if you have any further questions 
Best regards.
Is demo content included? I need to make exact clones of your demos, for showcasing my Shopify app.
Thanks
Hi there,
Thank you for your interest in Minimog!
The demo import for the Minimog theme includes all theme settings, layouts, and section configurations used in our demo stores. Please note that store assets like products, images, videos, and commercial fonts shown in the demos are used for preview purposes only and are not included in the download.
If you’d like to recreate the demo exactly, you can replace these assets with your own media.
You can install Minimog as a trial theme here to try all our theme features: https://docs.foxecom.com/minimog-theme/getting-started/install-minimog-theme/install-minimog-in-1-click-fast-way
If you have any further questions, please contact our Customer Success team at happytohelp@foxecom.com
Thank you!
Hello,
I purchased the Minimog theme on September 24th and have spent some time exploring and customizing it. However, I realized that it does not meet the level of customization and flexibility I was hoping for.
I’m sorry for the inconvenience, but may I kindly request a refund for this purchase?
Thank you for your understanding.
Hi @nomilueda,
Due to the nature of digital, downloadable content, we don’t offer refunds in cases where customers change their minds after purchase. Our unlimited theme trial allows you to fully explore and test the theme before making a decision, ensuring it meets your needs and expectations. Please refer to our Refund policy here: https://docs.foxecom.com/legal/legal/refund-policy
If, during your use of the theme, there’s any feature available that you’re unsure how to set up, or if you encounter any issues, please don’t hesitate to contact our support team at happytohelp@foxecom.com We’ll be more than happy to assist you.
Thank you for your understanding and support.
Can I white label this theme to the customer’s name? Also, so they don’t see I’m using an already made themse
Hi there,
Thanks for your question! Our theme requires a valid license to receive updates and support. You’re welcome to customize the branding (logo, colors, design elements, etc.) for your client’s store.
However, please note:
- The theme’s license and update system must remain intact. You cannot remove or hide the theme’s original licensing details, as these are needed for updates, support and to stay within Envato’s terms.
- You may rebrand the visual appearance, but you can’t resell or redistribute the theme as your own product name. Each client site needs its own valid license.
This way you can deliver a fully customized look while keeping everything properly licensed and updatable.
If you have more presales questions, feel free to reach us anytime at happytohelp@foxecom.com . Thank you!
Hello, I don’t understand. I installed your template on my Shopify, but I don’t see this section: Handpicked products
Do you know why?
Hi there,
Thanks for reaching out! The Minmog theme doesn’t include a section called Handpicked products. You can browse the available sections and learn how to use them here: https://docs.foxecom.com/minimog-theme/
If you need further help setting up your store, feel free to email us at happytohelp@foxecom.com We’ll be happy to assist.
Thank you.
Please provide me with the theme details. Also, confirm if I will get support in case I face any installation issues. Additionally, if there are any paid apps required to use with this theme, kindly clarify that as well.
Hi there,
Thanks for your interest in our Minimog Shopify theme!
✅ You can find the full documentation for Minimog here: https://docs.foxecom.com/minimog-theme/
✅ Theme purchase includes support from the team. You’ll get assistance if you face setup issues, as outlined in our Support Policy: https://docs.foxecom.com/legal/legal/support-policy
✅ The theme works out-of-the-box, but it also integrates with FoxKit Sales Boost app (an app that extends features like upsells, countdowns, and more). FoxKit has both free and paid plans, so depending on your needs, some advanced features may require a paid upgrade. Learn more about FoxKit here: https://foxecom.com/products/foxkit-shopify-app
Hope this clarifies!
Hi, I need phone field “required” in checkout page please
The checkout page is controlled by Shopify, not the theme. That means there are limitations to what you can change unless you’re on Shopify Plus.
For more information, pls check out Shopify help article here: https://help.shopify.com/en/manual/checkout-settings/customize-checkout-configurations
Hi , I installed trial with Foxecom . How can I make a purchase ?
Foxecom home e-mails are not received. I’m unable to access the backend.
Hi there,
Could you contact our support team here https://foxecom.com/pages/contact-us with your store URL and the email that should receive the verification email?
We will check and assist you asap.
Ok. Sent. Please activate my account. I gave you all the details. Thanks.
Thank you! We have responded to your ticket. Please check ❤️
Does this theme support RTL?
Hi there,
Yes, our Minimog Shopify theme supports RTL: https://docs.foxecom.com/minimog-theme/theme-settings/general-settings#right-to-left-supported
If you have any further questions, feel free to reach out to our support team via email happytohelp@foxecom.com. We’re here to help!
