87 comments found.
Support very bad, ask question and wait for months without any reply.
Hi chimkudo,
Sorry for the late reply. Our support team has been response your topic. Please check it out.
Thank you
The support now has expired, cannot reply anymore. I also have a problem when create a new post, there wasn’t any section for typing post tittle as below https://ibb.co/WW79Lwt.
Hi,
Please try to contact us through our Themeforest profile page https://themeforest.net/user/jegtheme#message
We may need to do further checking directly on your website.
Thank you
How do I make the header (where my image is) even smaller? I have already set the padding to 0 but it is still too big.
Hi zainkhan125,
Regarding this issue, please open a support ticket on our forum here https://support.jegtheme.com/forums/forum/minimy/
Our support team will help you as soon.
Thank you
I have problem when click in a photo in a blog post. I show a blank transparent page which has no photo instead of popup gallery. You can check it here: http://sochimblog.com/2021/02/19/06-cau-chuyen-giup-xay-dung-long-tin-o-khach-hang/
Hi chimkudo,
We are moving our support process solely on our support forum at https://support.jegtheme.com/forums/forum/minimy/
You can ask your question or problem about this product there. Our support team will help you asap.
Thank you
Hi,
Minimy looks awesome. I just have two pre-purchase questions: - Is the Minimy theme fully localized? (I need to translate to Norwegian) - Is the theme fully Gutenberg compatible? (In addition to common formatting/typography, it would be nice to see how blocks like cover and button and elements like forms and form fields would look in Minimy, and on different screens/devices.)
Thanks.
Hi nordtomme,
1. Yes, you can.
2. We already make Minimy compatible with Gutenberg editor. But for certain block element you may need to make some changes in there.
Thank you
Great! Thanks 
You’re welcome nordtomme
Got it. And so far everything looks great.
Just a quick heads up: “Template” in the child theme css is wrong. It is set to “minimy”, but the parent theme’s directory is called “minimy-themes”, so installing the child theme gives an error. No biggie, and easy to solve, but maybe something you want to fix.
Hi nordtomme,
Thanks for your info, we will take a look at this thing.
Thank you
Hi,
Great work for your site. Thanks
When I try to connect to my site alleretretour.com with Chrome I have this message on the top right: “Insecure content blocked”
I tested using a site called Why No Padlock, and it turns up an error that says this:
A file with an insecure url of “http://fonts.googleapis.com/css?family=Playfair+Display%3A400%2C400italic%2C700&subset=latin,latin-ext” was loaded on line: 20 of https://alleretretour.com/.
It seems the theme may be embedding a font using a http URL instead of the HTTPs URL.
I tried to change font: https://support.jegtheme.com/documentation/change-font/ it doesn’t work.
Please could you help?
Code: https://www.dropbox.com/sh/xovuj2iqswijxc2/AADHJYOx6Nyar7vtwwxTU94Ga?dl=0
Thanks
Hi benistlu,
It seems there’s mixed content issue on your website. Please try to contact your server administrator about SSL issue because this is server setup issue.
Let me know if you have further question.
Thank you
Hi,
Thanks.
I did. It’s wordpress.com and their team looked at the problem for a long time before saying it’s coming from the theme. My SSL works fine, the insecure content comes from the font loaded at the line: 20 of my homepage. Could you have a look at the pictures I tool and stored on the dropbox?
Also, do you know why my font isn’t the same as the one you have on your demo? (And I can’t change it: when I try it doesn’t work). I think the problem could come from here. If you compare the font here http://minimy.jegtheme.com/fashion/ and here http://alleretretour.com they aren’t the same. Any ideas why?
Thanks.
Hi benistlu,
Please try to replace this file “minimy-themes/lib/scriptstyle.php” with this one https://www.dropbox.com/s/1rss53tqh9kdbj8/scriptstyle.php?dl=0
Thank you
Thanks. This works!!
Thanks again for your work and support.
You’re welcome benistlu
Pre purchase question. When I open your demo site on the iPhone, I see that the menu with sections “STYLE, FEATURES, CATEGORIES, ARCHIVES” starts jumping when I click them to open, or to close them. I tested it on different iPhones, namely, on iPhone SE, iPhone 7, and iPhone XS. Can you fix this bug? Thank you.
hi diving, we will take a look at it.
Thank you
Hello. Were you able to fix this bug? Thank you.
Hi diving,
It seems i’m not sure which part of our demo that you mention on above. Can you guide me how i can replicate the issue on my side? Just want to be sure.
Thank you
When I want to open a Menu, it opens, and immediately closes itself. I tested it on different iPhones, namely, on iPhone SE, iPhone 7, and iPhone XS. Please watch this video: https://www.youtube.com/watch?v=PfSZVam3TRQ
Hi diving,
Thanks for your info. Currently, we still checking this issue on our side. Let us know if you need something else in there.
Thank you
Hi. Have you fixed this Menu bug? Thank you
Unfortunately I have not received any response from you. It is a pity that you ignored my question.
Hello. I have a question. Can I buy this template as HTML-version? Thank you.
hi diving, we don’t have HTML version of this template.
Thank you
OK. Thank you
You are welcome
How do i get the split screen demo page thats on here?
hi warrenjonesiii, its only for landing page purpose. its not the actual themes. but if you need it. we can send it to you.
Thank you
Hi, I am trying to install to Wordpress and it is telling me -“The package could not be installed. The theme is missing the style.css stylesheet.”
Could you please advise.
hi AnotherMumUK, you may try to upload all package of themes. its why you have those issues. you will need to extract the zip file. and upload minimiy-themes.zip file instead
Thank you
Hi,
Why some posts have a date in a home page, but some of them don’t?
Thank you.
hi kcherikov, can you please send your question on our support forum at http://support.jegtheme.com/. Our developer will gladly help you once you ask the question right there.
Thank you
Hi jegtheme Really liking the theme, so thank you.
Quick question: There is an entry indent on
’s written on all pages and posts, like this: .entry p { margin-bottom: 20px; text-indent: 20px; }
How to I use the CSS customizer to change this? I’ve tried inserting the above (with text-indent: 0px), but I’m doing something wrong.
Please help me. /Kaare
Hi Kaare,
To remove text indent you can use custom CSS:.entry p { text-indent: 0; }
For further support questions kindly post to our support forum here: http://support.jegtheme.com we will gladly assist you there.
Thank you
I’m having trouble categorizing my posts, so when I add categories to the different posts, they don’t show up in the right category.
You can get a sense of it by checking out the site as is now:
http://blog.culturalish.comWhen you click “articles” and “features”, I just get an error404, and I don’t know why this is happening. Hopefully you can help!
Also I would like to be able to remove all the titles of the posts if this is possible.
Hi madskrause,
For any support questions kindly post to our support forum here: http://support.jegtheme.com/ our support team will gladly assist you there.
Thank you
I have huge images but when they are published, they show up much smaller(both on featured and post pages)..and the sizes are not all the same width. How do I increase the container width? So the images can show huge and bold and even? This is the site: http://www.fashioninspanglish.com/ Thanks!
hi rivey001, you can use this code :
.container {
width: 800px;
}
and put it on appearance > customize > custom css.
Thank you
Hi, i just purchased this theme, but when i upload it to my wordpress, it says:
The package could not be installed. The theme is missing the style.css stylesheet.
Theme install failed.
Please help
Hi,
It seems you upload wrong file. You need to extract the theme bundle then upload the theme file, kindly follow the guidance here: http://support.jegtheme.com/documentation/minimy-themes-installation-activation/
Thank you
Hi! Love this theme so much – thank you! I was wondering if it was possible to have the category pages display posts like they do on the main blog page instead of in a list form without images. For example, on my site – http://www.birdhouseweddingsblog.com/ – if you click on “Weddings”, is it possible to have the posts display like they do on the home page of the blog? Thanks in advance.
Hi snowfallabove,
Unfortunately, there is no option to achieve it on theme. It should be possible but you will need to hire freelancer to help you out, or you can use our custom change service: http://support.jegtheme.com/custom-change-service/
Thank you
Dear Jegtheme,
I have a problem. If I change the header photo with a JPEG 1100 to 700 then I see the picture centered in Safari as well as Chrome browser. Once I’m going to look through IE is the JPEG isn’t centered but aligned to the right and this is wrong. Please help me because i couldn’t find what causes the problem.
With kind regards, BS
Hi bsagir,
May I know what IE version do you use? Also can you give your site URL so I can check it directly?
Thank you
Hi,
I’ll send the print screens by mail because the URL is not yet active .
Greetz BS
Hi bsagir,
We’ll investigate this issue and get back to you very soon!
Thanks
Hi, I purchased this theme for a client and they’re requesting the html/design files for the landing page which allows the ‘dual site’ functionality found in the demo. Could you provide me with those files please. It would be much appreciated.
Thanks
Hi insaineyesay,
Actually that page is not part of theme, but if you really like and need it we will send the html files for you. Please send email through our Profile Page.
Thank you
I’ve just installed this and the customizer page comes up blank in Safari and Chrome on my mac. Haven’t tried other browsers. It’s a new Wordpress blog, all I’ve done is add a post, haven’t changed anything else.
Hi svb123,
Can you enable WP_DEBUG (https://codex.wordpress.org/Debugging_in_WordPress) and check the error message? Also make sure to install required plugins, go to Appearance > Install Plugins.
Thank you
Best Jegtheme,
Before I want to buy the beautiful theme of you i have a question. I would like the front page which is split one side redirect to a Lookbook and the other to the blog. It is not clear to me from the reviews if its possible to do.?
With kind regards B.S.
Hi bsagir,
Actually that page is not part of theme, its just static page for style-switcher purpose only. If you need it, we will send the file for you.
Thank you
Best Jegtheme,
Thanks for the response . I will buy tomorrow or the day after the theme. After this I will send an email.
Again a huge thank you .
Greetz B.S.
Beste Jegtheme,
I bought the theme and a direct e-mail sent via the main page of Jegtheme so that my email address is included.
Would you send the file to this email address.
Thanks again . B. S.
hi bsagir, you can download it right here : http://themeforest.net/downloads
Thank you
Hi JegTheme, I have downloaded your theme and I had the same problem as other users before. I want the splitscreen at your demo page. Can you help me with that?
Email is sneed.lm@gmail.com
Thank you!
Also, my gallery post page is only enabling the slider view option, there is no option to choose the tile view. Could you help me with this?
Thank You!
Hi lmsneed,
Can you login with user that bought this theme?
Thank you
