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159 comments found.

Hello,

I want english-arabic for this theme. Arabic is from Right to Left. thanks.

Hello,fahadhha. To enable multilingual features you need to install a plugin that will deal with translations. Contact us on support@1theme.com , with the same question, a member of our team might give you some suggestions. Thank you for choosing “Mint”.

A little update, we recomend purchasing this plugin http://goo.gl/01jDDk , but if you need someone to configure it for you or add some customization you can order a job here http://goo.gl/nWnNNR

Hello, I just bought the theme and have installed it am starting to make some changes.

When I added the plugins, it now says to update the Visual Composer and LayerSlider WP. Are these updates included in the theme?

I’m editing the theme options, and at first it will update but then after a couple changes it doesn’t do anymore updates. Do you know why the theme options wouldn’t update even though I’m clicking save and getting the “updated” notifications?

Thanks!

Hello, the premium class plugins can’t be update by you unless you purchase a license, but every theme update comes with the updated plugins. Plugin updates are more often than theme updates,so even if we updated the theme couple of weeks ago, there are already new plugin updates. Next theme updates will surely come with latest plugin updates. Regarding theme options issue please send us a message on support@1theme.com with temporary user data,login and pass and a link to your site so we can confirm the problem and find out what is the cause of it. Thank you.

I have seen the message “Your theme has bundled outdated copies of WooCommerce template files” on my site since the theme install yet I dont see anything on this support group how to get & replace the files. I am seeing double checkout and paypal buttons and double cart summaries.

Hello, this is a forum thread on this problem,regarding Woocomerce,that will help you out. If you can’t bring it to a happy end, contact us on support@1theme.com , and provide temporary user data, login and pass, so we could confirm and deal with the problem . Thank you for choosing “Mint”.

Hiya,

I’m having a problem with the Visual Composer Carousel in Internet Explorer. It doesn’t seem to display, and it takes ages to load the pages which have it on, and it creates a massive gap between the carousel and the content. Do you know what’s wrong?

Best Regards, Aimee

Hello , Aimee, would you be so kind to send a link to your site and temporary user access data, login/pass to your site’s dashboard, to support@1theme.com ,so we can confirm the problem an find out what could be the cause. You could also provide some info, if you remember, what where the latest changes you made and how long has it been since this problem appeared or since you noticed it. Waiting for your mail,thank you.

Hello there! I just wanted to ask if there’s a way to get an update? I’m using Mint 1.4 ever since I’ve installed the Theme, although I’ve ticked a box the very same day saying “notify me when there’s an update” (if it was me, maybe it’s ticked by default?). Thanks in advance, cheers!

Hello, dear costumer, all you have to do is go to the downloads page on your themeforest account and download “Mint” again, there is v 1.8 available now. After that,CREATE A BACK-UP OF YOUR SITE AND DATABASE. Go to your WP dashboard , deactivate and delete the existing Mint-theme, and install from the newly downloaded “Mint” package the updated theme. If it seems too complicated for you send us temporary FTP access data user/pass to your sites hosting root folder to support@1theme.com ,so we can make the back up for you, and also temporary user data for the Dashboard and a link to your wordpress site, so we can check how everything works after we install the updated theme. Note that conflicts could appear with the older plugins installed on your site if there are any and it would also be advisable to save all the custom styles or/and classes you created for your site if there are any. Best regards.

Thanls for your advice! But now I’m having issues with my theme since I’ve updated Mint from version 1.4 to 1.8. A: The background image is now overlayed by the boxed layout. B: A certain menu in the post editor has gone, now I’m forced to publish my posts without post image (thumbnail?) on the blog roll. I checked the enitre theme options, nothing there seems to lead to a solution.

The domain is www.musicstudio-vie.com, there you can see what I mean. Please help me, I just renovated the studio and can’t even promote it online because the website looks so bad (I know it’s far away from a Monet painting, but it worked for me…).

Thank you in advance,

best regards!

Hello, we replied to the email message also. Further assistance will be provided by mail. Thank you.

Does this theme allow the option to have the header below the main slider for a page?

Hello, sir, unfortunately there is no such option currently, since the main slider is part of the page content and can’t be placed above.

Hey great work with Mint :) i love it!

I have a question

Can i change the content width?

thx :)

Hello, this feature isn’t currently provided directly in the theme options panel, but you can use Custom Css section to adjust ”.elastic” class styles. You should try adding .elastic{width:100%; max-width:[your-width]px;} to the text area and save options. If you have difficulties making the adjustments please contact us on support@1theme.com for further assistance. Thank you for choosing “Mint”. Best regards.

in most themes the title of a blog post is automatically entered into the top of the post in an H1 tag, but your theme makes it an H2. How do I make it automatically use the H1 tag. using MINT

Also from the bottom of the Header/Menu there is a huge amount of Padding there that I want to be closer to 5px how do i change this?

Hello, to make the changes to the post title tag so there would be h1 instead of h2 we will need temporary ftp access, host,login,pass. Regarding the huge padding we need to see what it is that you are talking about. Most likely the changes to how content is displayed can be made on user’s end, using available functionality. Better send us the ftp data to support@1theme.com , also you can send temporary user data : login/pass, so we can access the dashboard of your site and make the changes for you. We will also provide the needed steps to make the changes by yourself if further needed. Thank you for choosing Mint.If you have any further questions , don’t hesitate to ask. Best regards.

Hi

I have imported the XML file and some images are referred from cache folder. But cache folder is empty so its not displaying images and we get the same problem for newly created images.

Please help

i.e: /wp-content/themes/Mint/cache/9e05d6912e1f9c71f75d483f50e9bc20-700x.png

Hello, please send us temporary ftp access data :host, login, pass, to support@1theme.com We’ll fix the issue, it’s related to server configuration and how it allows wordpress to get and display data. Also temporary user credentials for your site’s dashboard will be needed to run some tests. Thank you for choosing Mint. Waiting for your message.

nlpc

nlpc Purchased

Slider Revolution Plug-in Not Working:

I am not able to get my SliderRevolution to work with this theme. I have contacted SliderRevolution support and they confirmed their plugin is working. The issue seems to be with the plugin on this theme. If I enable the twenty-fifteen theme, my SliderRevolution slider works perfectly. What do you suggest to get this plug-in to work with your theme? Thank you

Site: newlifepcr.com

Hello, send temporary access data to your site’s dashboard to support@1theme.com ,we’ll check what went wrong. Thank you.

nlpc

nlpc Purchased

The latest updates to the Mint theme & the Slider Revolution fixed our problem! The Slider Revolution plugin is working again! Thank you

We a glad to know that . Thank you for asking us .

Hello! I sent an e-mail about problem with this template last week but still don’t have any feedback. You guarantee that the answer would be ready within 2 working days, but it’s already more than 4 days and we don’t have any answer. What should we do for you to answer? We have kind of serious bug.

Hello ,annybody, Our support is working through the queue and we are sorry it took longer then it should. Your message will be replied today. Thank you for contacting us. Best regards.

Hello, i messaged several days ago with no reply. We are having issues with the cart and quantities not working properly, please see www.blacksheepflocking.co.uk/shop

Also this theme isn’t fully responsive? When viewing on mobile the content is all over the place and you have to use the x and y sliders to navigate across the page

Hi Brislive,

We have replied on email, please check.

Thank you for using our theme.

Have a great day!

Boggit

Boggit Purchased

Hi there,

Visual composer is asking me to register for updates.

Where can I find the purchase code for it?

Many thanks :)

Hi Boggit,

Unfortunately you can’t update by your self if you don’t bought the plugin.

We included Visual Composer in Mint, and you can use just version that is in the theme, on our next update of the Mint theme we will include also latest version of the Visual Composer, and you will be able to use it.

If you don’t need some of the new functionality of the new updated Visual Composer just ignore this announcement. ;)

Thank you for your question.

Social Icons arent showing in the footer even though I added links in Theme Options. what am I doing wrong?

Hi, thank you for buying our theme. Can you give us link to your website and send your WordPress Admin Info here http://themeforest.net/item/mint-responsive-multipurpose-wordpress-theme/6471912/support

Hi, i need download slides of mint theme. If you speak spanish, could be better for me, my english is not good.

Hello, thank you for buying the Mint. Sorry, we don’t speak Spanish (((

Did you try to upload demo data?

Ok. I wil try to speak english… i have uploaded demo data, but there is not sliders, it show me an error. I have captures to show you. Please sendme information to francism882003@gmail.com and i will replay whit captures, thanks

Please click on the button “Contact Author” here: http://themeforest.net/item/mint-responsive-multipurpose-wordpress-theme/6471912/support

and write a short message and we will help you. Thanks

Hi. How can i download demo data?

Now i have another problem with theme mint, i uploaded to wordpress 4.5 and this theme is not compatible. Please help.

Hi, we work now on it and will give update of the theme ASAP.

I just working on express installation for your theme, after uploading demo plugin, running it and got all messages from it that its done, when I go to front end blank page, when I go to admin blank page?

Hello, thank you for buying Mint, can you send your wp-admin details on this page http://themeforest.net/item/mint-responsive-multipurpose-wordpress-theme/6471912/support

Note: Please login with account you purchased the Mint, than you, and sorry for this inconvenience.

Is this theme compatible with wordpress 4.5.2?

I am about to update for a client.

Hello, not yet. Soon we will provide update for. Thank you for asking.

visual composer loading issue in given theme , i have purchased theme 3-4 days back. but visual composer is not loading in wordpress 4.5.3 version. I have sent email to support team 3 days back but no reply come.

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