57 comments found.
Hello, I bought your Mipet theme a few days ago and I can’t seem to display the collection descriptions when I’m on the collection page. How can I get the description to appear at the bottom of the page? It’s very important for good SEO to have this description. Thanks in advance.
Hi mate,
Please send your request to email: engotheme@gmail.com
Our technical team will support you better!
Kind regards!
We are planning to purchase the theme. can you provide a demo downloadable theme for use to play around with it? We are good with watermarks and all. We just need to download the unpurchase theme. Thank you
Hi mate,
Sales policy of Themeforest marketplace doesn’t feature pre-experience with source files.
You can watch and experience our demo carefully: http://preview.themeforest.net/item/mipet-pets-shop-responsive-shopify-theme/full_screen_preview/28504987?_ga=2.185928169.1340913162.1690255253-1216437022.1676997232The theme’s features are also listed in detail in the description.
Thanks for your interested in our products.
It really is a very wonderful theme. Hope you will buy Mipet Theme and become a our dear client 
We believe you will be satisfied
Kind regards!
Hello, I would liketo know how difficult is to set up the webshop, is it drag and drop solution or i need to have some programing knowledge, i have no lot experience doing it but also can not find none of the videos about setting up your template at youtube.
Thank you for reply.
Best regards, Sonja
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hi, I’m hoping to get an email, phone number or WhatsApp chat for the author of Mippet. We have a question about the code. Thanks!
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello Dear Author ,
We have bought this theme from you and facing few issues. The id we bought theme from you is Ms.Shari.
The theme support is till October so please reply us .
regards, shumaila
Hi mate,
Please provide us with a purchase code before we discuss details of the issues that you need we support.
And give us your Themeforest account name.
We need to verify that you have purchased a license to use our theme!
We apologize for this inconvenience!
Kind regards!
Hey there,
We have responded and sent the code with screenshots, but there has been no response from you for more than 48 hours,
We are waiting for your response as our link is down.
Regards,
Shumaila
Hi mate,
We have responded to your email (24h).
You can check your email!
Kind regards!
Hey Engo ,
We have not received any reply so far . We have requested multiple times to send us the collaborator access request but so far no luck. Kindly provide us any contact number or live chat email id so we can contact .
thank you so much
Hi mate,
Your email has been responded to a few days ago. Did you receive it? If not, please send your support request via: engotheme@gmail.com We will check it for you!
Kind regards!
Purchased Mipet Theme yesterday but having issues with the logo (keeps showing original MiPet Logo) won’t update and can’t get External/Affiliate Metafields to function as per instructions but no changes occur!
Some instructions are outdated especially for Metafield Guru App in Shopify.
Ok, I solved the logo problem but can you assist with External / Affiliate Metafields I am doing as per instructions but doesn’t remove the add to cart or buy it now box in the product page. Have tried to apply both to variations and product but not working. Can I use the native metafields in Shopify 2.0 or need to use Metafield Guru? Instructions are outdated you provided. Thanks
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Thanks, I have solved the issue now. All good!
Hello, We recently added your theme on Shopify store and we are facing issue when we try to reset the password. It says they didnt find the account but it does exists under customers. Found same issue on your demo store as well. Please help us fix it at earliest.
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
hy when i try to put the template in shopify a got this message : zip does not contain a valid theme: missing template “layout/theme.liquid” Can you help me ?
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi I am trying to upload this theme into my Shopify but it keeps giving me this error:
zip does not contain a valid theme: missing template “layout/theme.liquid”
Please help?
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
We have recently purchased your “Mipet – Pets Shop Responsive Shopify Theme” from themeforest and one of the reasons to purchase it was that it states its version is Shopify 2.0.
But unfortunately the zip file that we received is of version 1.0. All 5 themes that were provided in the zip source file are of older versions and we need the upgraded version files. It would be great if you can share them with us over this email itself so that we can continue with the development of our store.
Hi mate,
No problem! It is auto compatible with Shopify 2.0.
You can see Customize has changed and it works fine.
Also, v1.0.0 is the version of the theme, not the Shopify version.
Kind regards!
Thanks for the update. There are still few more queries from our side and it would be great if you can help us with it: - How to integrate the filters of Shopify 2.0 under navigation as you just mentioned the theme is compatible with Shopify 2.0. - Also how do we add Metafield provided under Shopify 2.0 on our Product page.
Hi mate,
- Filter Navigations: do not supports. only filter by tags.
- Metafield: you can use any app or contact Shopify support for the best support: https://apps.shopify.com/search?q=filterKind regards!
HI, How and where do i edit the mail that pops out?
When I preview my page it flashes out and just disappear.
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
pls check gmail from doggieanxietygone@gmail.com with a subject name as “Subscription mail does not pop out”
Hi mate,
We have not received any email from you yet: doggieanxietygone@gmail.com
You can check again.
Kind regards!
I resend it again pls check Thank you!
Hi mate,
We have not received your email yet: doggieanxietygone@gmail.com
Please check again or send us a new email from another email address.
Kind regards!
i resent using this email : Jeffrey25382800@gmail.com (i u still can’t see my email can u message me via doggieanxietygone@gmail.com so i can reply u on gmail)
How do I download the demo content? Is there a site for documentation on this theme?
Hi mate,
You can see it. Guides online: http://landing.engotheme.com/shopify/mipet/documentation/index.htmlKind regards!
Hi, how do u change the logo
I tried to remove the entire svg logo content
Hi mate,
- Logo image: please remove all content in the SVG logo (just below the logo image). It will display your logo image.
Also, you can edit it in Customize > Theme settings > Header Mobile > upload the logo image you want. *Note: please remove all content in the SVG logo (just below logo image). It will display your logo image.
Popup login: You can edit it in Customize > Theme settings > Popup Theme > Popup Login *Note: please remove all content in the SVG logo (just below logo image). It will display your logo image.
Kind regards!
I need help please My Zip datei miss some codes
zip does not contain a valid theme: missing template “layout/theme.liquid”
Hi mate,
Thanks for using our theme.
This file which you used are wrong. In this package include: guides, licensing, samples data and source. You need choose one of all options which you want in SOURCE folder and set up for your website!
Kind regards!
Hi,
One more question. When using my cell phone and I click “Add to Cart”, nothing happens. I mean the product goes to the cart but It’s like nothing happens, is there any way to show a message to the customer that the product were added to the cart?
Thank you
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Is there any way to remove the “Agree with term and conditional” checkout window?
Thank you
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hi,
How to disable to BUY IT NOW button?
Hi mate,
Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
Hello,
I’m using the filter feature and works great. Is there any way to add an option to clear the filter? I noticed when I filter something and I try to click in any other filter, my previous selection stays (which is okay) but sometimes people don’t realized they selected more than one item.
Hi mate,
With filters like Price, Size, Color: you just need to click again on the selected value to unselect it.
Kind regards!
Hi,i found that google merchant center crawled a wrong price on landing page when there’s multiple skus with different price.And there’s no problem when i’m using brooklyn theme which published by shopify.Can you help to check and fix this?
Hi mate,
In this case, you need to contact Google support for the best support!
Kind regards!
Hi,
I have installed Mipet theme. I found certain glitches. 1. After login there is no change in the top menu icons. User don’t know if he is logged in or not. 2. In the color filter if someone selects one color then if he wants to choose any other color then he has to deselect the first color first to get results for the second. 3. Wishlist functionality is not working, it gets redirect to contact form with 404.
Kindly let me know if I need to do something at my end to fix these issues or the files where I can fix them.
Hi mate,
1) 2) 3) 4) Please send your support request with some images + URL for that page via: engotheme@gmail.com
We will check it for you!
Kind regards!
