Discussion on Mixtape - Music Theme for Artists & Festivals

Discussion on Mixtape - Music Theme for Artists & Festivals

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267 comments found.

Hello. My wordpress multisite support does not work anymore. It only shows theme settings on one web page.

Hi there,

Alright, please send us a mail and include your purchase code and one of our agents will take a look.



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Hey! I need help! Where can I delete the Tracklist part? I can’t find the right file. (I know how to edit, I just need to know where I can locate it)

Link: https://ibb.co/M1T7LLy https://humbleplaylists.com/album/greek-week/

Hi there,

Please submit a request on our helpcenter and one of our agents will assist you. https://helpcenter.qodeinteractive.com/hc/en-us/articles/360010949598-How-To-Submit-A-Ticket



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I’ve purchased the theme but can’t submit a ticket because its saying that my purchase code isn’t correct while I just had purchased. I can’t install any demo content. The installation process doesn’t get to 100% by any attempt. I also see a message that’s saying The current value is insufficient to properly support the theme. Please adjust this value to 256 in order to meet the theme requirements.

Any help??

Hi there,

Please read this article: https://helpcenter.qodeinteractive.com/hc/en-us/articles/360002250358-How-To-Import-Demo-Content-Using-The-One-Click-Demo-Import-Feature-Bridge-Versions-18-And-Older-

If you need further assistance, please send us a mail and include your purchase code and one of our agents will assist you.



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I’ve submitted a service request straight away. I have managed to change all server requirements and meet preferred settings but still won’t let me install the demo content. The process won’t proceed around 24-36%. I was hoping to get my website up to speed quickly. This is the ticket number 122823

Hi there,

Agent has been informed, your ticket will be answered as soon as possible.



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Hey, can the buy tickets button on the tour pages be changed or removed completey?

Hi there,

Thanks for taking an interest! This cannot be removed from our theme options however you could remove this with a small piece of css code that can be provided from our team.

Do let us know if you have any additional questions.



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Hi. So I’m updating a clients site and they want to change the mobile header look. At the moment they have a white header. Can it be changed to be transparent so the white header is no more. Is there a simple global switch.

Hi there,

Thank you for reaching us!

Here you can inform more about how to achieve it: How to set up a transparent header.

We would appreciate it if you could submit a ticket to our help center and one of our support agents will assist you.



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i get an error when i want to change the widget, i sent u a support ticket, pls replay me as soon as possible

Hi there,

Once we check we do see that your request has been responded to so if you need any further assistance please continue the conversation with our support team.

Thanks.



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  1. 130531 menu issue still waiting the replay

Hi again,

Agent has been informed, your ticket will be answered as soon as possible.



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  1. 130531 menu issue still waiting the replay

Hi there,

Agent has been informed, your ticket will be answered as soon as possible.



Support Select Portfolio part of Qode Interactive

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