11 comments found.
Hi – ive just sent a mail to the link below – kindly respond as soon as possible
Many thanks in advance
Kev
https://themeforest.net/item/mixxon-cleaning-services-wordpress-theme/30370251/support/contactHello,
Unfortunately we didn’t receive any email. Please, email us to rootpointerr@gmail.com
Thank you
Hello there – thanks for your response – I have no idea why my message didn’t get through to you – and as you suggested above, I have emailed you directly using the above email address The subject line of my email is: Mixxon cleaning theme.
Many thanks in a advance
Kev
Can you please let me know that you have got my email this time please? I need this theme working properly ASAP..
Hello,
Thank you for reaching out to us.
We’ve received your email, and our customer support team is currently reviewing it. One of our support agents will get back to you as soon as possible.
Thank you for your patience.
Hiya – do you have any firm date for this update, please?. I need to use the theme ASAP for my sisters business.. Kindly let me know if you’re ready to provide the updated theme – or if you’re still working on the update? this is really holding me up..
Thanks in advance.
Hello,
We’re still working on the update and expect it to be ready for release within the next three to four days. Once it’s available, I’ll notify you right away.
In the meantime, we truly appreciate your patience and cooperation.
Thank you!
I have such an error and I cannot upload the file:
“The package could not be installed. The theme is missing the style.css stylesheet.”
please how can you solve it
Hello,
It appears you have uploaded the full package file, which includes the main theme, documentation, child theme, and other files. This is causing the error. Please unzip the package first. After unzipping, you will find a file named mixxon.zip. Upload this file to complete the installation.
If you need further assistance, please feel free to contact us.
Thank you
After making some image customization, and transferring to proper domain, there are some issues. Basically made a small change after migration and images disappeared from header and other areas of the site. I also did updates to plugins, not sure if this caused images to be removed. What may be the issue?
Hello,
Please, send an email to rootpointerr@gmail.com Our dedicated support team will help you.
Thank You.
I can’t change my footer image and content on elementor or the settings.
Hello,
Please, send an email to rootpointerr@gmail.com with a screenshot. Our dedicated support team will help you.
Thank you.
I would like to change my domain. How can I do this
You can install it in any domain using the same process. If you have any further questions, please feel free to contact us via email at rootpointerr@gmail.com
hi your demo does not work pls check as under scrrenshot and pls give me quick response.
https://prnt.sc/RkTfWbMCRADUHello, it’s showing errors from the Elementor plugin. Please, send an email to rootpointerr@gmail.com our support team will help you. Thanks
I mailed already you from anmolrajpara1993@gmail.com but still not getting any reply….pls do something quick
Hello, we already replied your email. Thanks
I sent an email for support to your gmail rootpointerr@gmail.com , your demo installtion does not work, please fix it. I recieved no response from you.
Hello, sorry for the delay. We sent you an email. Please, reply the email. Thanks
Hi there! What will I need to do in order to have my wordpress site look exactly like the demo/preview version? If there are steps I need to take, do you offer step by step instructions on how to setup? Thank you.
Hello, If you buy the theme, we will setup it free. Also, if you will need any help, our dedicated team will help you. Thanks
If you have any question, please feel free to ask us. Thanks
Demo import keeps failing and doesn’t give a reason why. Tried 3 different times without luck.
Hello, please send email at rootpointerr@gmail.com Our customer support team will help you. Thanks
Hi. This theme works with the plugin contact form 7. Kind regards Ana M.
Hello, yes the theme work with contact form 7. If you have further questions, please feel free to contact us at rootpointerr@gmail.com
Thanks
Hello where is Changelog update
Hello, we will add the changelog soon
Great Work,Congratulations GLWS 
Thanks