Cohhe

Cohhe supports this item

Supported

This author's response time can be up to 10 business days.

109 comments found.

Hi, I have received an email from Envato regarding the visual composer security issue. They sent me a link and instructions to download the last version of VC and update it. However, when I update the plugin all my site crashes and gives the 500 Internal Server Error. Any idea of how to update the plugin in your theme??

Best regards.

Hi,

Please register at our support forum http://cohhe.com/support so we can take a closer look. Please don’t forget to share your website URL and WordPress credentials.

You can’t make the first post private as it always is public, but in the reply you can check the “Set as private” checkbox to make it private so the credentials can be seen only by you and us.

Best, Cohhe

HELLO EVERYONE – PLEASE READ FOR SUPPORT

We have moved all support questions to our support forum where we can better serve our users. We can answer pre-sales questions and a minor theme questions here in the ThemeForest comments but anything else will need to be handled in the support forum.

Why do we use our own support forum?

1. Our forum is searchable, plus anyone else can respond.

2. Many questions are asked repeatedly so performing a search allows you to find answers quickly.

3. This allows us to answer quickly & efficiently since we only have to respond in one avenue

To access our forum, you need to create a free account with your ThemeForest Purchase Code.

Click Here To Create A Free Account

hi, i purchase this theme yesterday i have following step by step the installation’s file but i think the file mobera.wordpress.xml, for replace the demo content, is incomplete because i import this file but i haven’t “home page”. I need the correct file.xml because i have to do the same interactive phone like demo.

Thank you, Best regards.

Hi,

please register at our support forum https://cohhe.com/support so we can take a closer look.

Best, Cohhe

This a pre sales questions. Does this template support search page?

Hi there,

yes to does, this is how it looks http://cohhe.com/mobera/?s=block

You can put search widget in all widgetized areas.

Best, Cohhe

Hi, I have opened the link on safari, but the text of post-title class is overlapping. Can you show me where the search box is located?

Oh sorry about that, we will fix that bug.

We haven’t put search box on demo website anywhere but you can put it for example in the sidebar.

Best, Cohhe

can i try it on ios app store ?

Hi there,

we don’t offer iOS app for this website.

Regards, Madars

I want to know if people can leave Comment and rating on app single page, before buying this theme.

Hi there,

it’s not possible to rate apps at the moment.

Regards, Madars

so comment is possible ?

Technically it would be possible, but they are disabled for apps, they would work the same way as for standard posts.

Regards, Madars

I have purchased the template and i have a problem with the app showcase on the homepage. there is no option to edit it. Also WPBakery Visual Composer need to be updated, but as i see the theme was updated on 4.2016

Hi there,

Can you please tell me in a bit more detail why you can’t edit it? See this https://cl.ly/pxNG

Regarding Visual Composer. Its current version is fully functional and at the moment we don’t plan to release a new version.

Regards, Madars

No one answer me on support for the slider issue. the slider has a bug and i can not update it because the template wasn’t updated a lot of time.

CJnile

CJnile Purchased

Purchased this and the Rev Slider is non functional after following all instructions to install the demo data. I tried signing up for your Support system and that does not work either. I need you to give clear instructions on how to fix this issue either by email or personal message. Please do not ask me to repeat this request in another system.

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