192 comments found.
Hi my portfoil page images not show plz check www.hoxzo.com
Please create a ticket on our forum: https://arrowhitech.ticksy.com/ and our team will check for you. Thanks
this is theme error not query plz resolve this ASAP ( Hoxzo.com )
portfolio options images not show
Please create a ticket on our support system: https://arrowhitech.ticksy.com/ Our team will check and fix that for you. Thanks
Several of the plugins bundled with this theme appear to be outdated and may contain security vulnerabilities.
Vulnerable Plugins:
WPBakery Page builder <= 6.12.0 https://kb.wpbakery.com/docs/preface/release-notes/ Slider Revolution <- 6.6.12 https://www.sliderrevolution.com/documentation/changelog/
Can you please update the theme to include the updated plugins, or provide me with the relevant updates?
We updated all plugin to the latest version, please check and update it.
Thank you, the issue has been resolved.
I’m sorry for a low rating but you totally deserve it! Shall I comment here what you asked for a simple header customization for your 60$ themes? It’s 2 times more then the price of your whole theme and that also for a simple header layout which most other themes already provide! You suck my friend and the only thing against the rules is themeforest supporting bad agents like you!
Hi,
I think you viewed our demo before purchase this theme, we don’t provide that style for the header. Because we sell template so the price will low, but your requirement need change a lot of code to meet and this style is only you need, the cost will be change. Hope you can understand.
Best regard!
Have you checked your demo link in themeforest? Please enlighten me where do you mention the different HEADER layouts your theme supports? Only after purchase I got to know the header we want is not supported. Moreover, you want 160$ for a mere header layout customization where your whole theme costs less then 60$ and you’re trying to justify it? I think your development team sucks!
Let’s view all homes of our demo and you can see we don’t have the heading style you need, just view it on the landing page and we believe you can see that. This is a template and it will have the feature and design fixed so the cost is 59$ but if you need custom it the cost will be changed, our customize cost is 20$/hour. If that cost is too much for you, you can look for other developers to customize it for you.
Why is it saying unvalid purchase – ??
Now plugins not loading – wtf …. COME ON! !!!!
Just refund me please. – this is horrible
We have checked and found you have installed and imported data, Do you still have problems with our theme, please create a ticket we’ll check it
This sounds like one of those ole bait and switch, when I go to register my product that I purchased from you I cannot even install plugins because I have to go to some fraudulent website called wikiblurb to “enter my envato” account information. Sounds like a scam. I want my damn product registered and no more of that funny business.
These people suck ass. Look at all of the complaints from people not getting replies. DO NOT PURCHASE THEIR PRODUCTS
Hi,
Please send email to envato@arrowtheme.com, our team will check for you. Please open two tabs on your browser, the first tab logged-in Themeforest with the account purchased our item, second tab click login Envato on your site Note: Do not use the Incognito browser, disable Rank Math SEO plugin if you have installed it before, disable the Firewall on your server.
Best regard!
Hi! No response to the support ticket for a week !!!!!
Hello, Thank for you purchased
We are really sorry for this late response, we will check your ticket now.
Best regard!
Hello! still no answer and solution!!!!!!
Hello! still no solution!!!!!!
Please follow your topic, our team replied to it.
Hi, I have purchased Modus support, but you haven’t written back for almost 2 months. When can I expect a response to my requests? Regards, Patrycja
?
Hello,
We are really sorry for this late response, we will check your ticket now.
Best regard!
what’s the matter with you people. your demo doesnt load, doesnt work, sucks ass.
Hello, Thank for you purchased
You can create Ticket to our forum for assistance. https://arrowhitech.ticksy.com/
Best regards!
Hey what the hell kind of crap you trying to pull here? Do I need to file a complaint with Envato that you’re ripping people off? What the hell is wikiblurb? You’re trying to get customers to register the product again and you send people to wikiblurb to “sign in with envato”? This sounds like one of those kind of scams you hear about on the internet
Presale: Demo isnt working Link: https://demo.arrowtheme.com/modus/furniture-4/
Hello,
We will check it right away.
Kindly reply to the ticket asap.
Hello,
Thank for you purchased
We have received your information and will respond as soon as possible
Best regard!
Not able to install this theme…! Getting error with plugin and theme installation. Please advise
Hello, Thank for you purchased
You can create Ticket to our forum for assistance. https://arrowhitech.ticksy.com/
Best regards!
Hi,
Need support from you on this theme.. I’m trying to create mega menu but i can’t see the WpBakery page builder in mega menu added new page to edit. check https://prnt.sc/HyCWjBCjEnpJ . please help us
Hi, Reply needed on this
Hello, Thank for you purchased
You can create Ticket to our forum for assistance. https://arrowhitech.ticksy.com/
Best regards!
Hi! We installed your theme and built a store for 300+ products. However your theme is generating non-stop database entries in wp_postmeta table (meta_value: content_width) which bloats the entire database and gives CPU a hard time. We already verified this by monitoring no. of rows through WP-Sweep plugin. Once we change the theme to default 2022 wordpress, the generation of these entries stopped. May I know what’s your fix on this?
Hello,
You can try download and update the latest version theme and check again or you can comment code inn file woocommerce.php in modus\inc\functions https://prnt.sc/-24VF90ObSRv
Best Regards!
Hi, We have tried to install your demo content so we can have exact theme like your demo but its getting failed always. What to do ?
Hello,
Can you create a ticket forum https://arrowhitech.ticksy.com Then, Support fertilizer will help you solve the problem.
Best Regards!
Hi Support Team,
We are already your customer and I procured Modus Theme. Right now, we found the website is too slow. Our installation of the theme throws performance issues, after we have updated the WooCommerce Version: 5.9.0 We are not sure but is the Modus theme (Modus child) contains outdated copies of some WooCommerce old template files.These files may need updating to ensure, and are compatible with the current version of WooCommerce. If you suggest us a better / any alternative solution to resolve this performance issue, please do let us know. We will check and revert. We would appreciate if you can reply us ASAP.
Hello,
Thanks for your purchase.
Speed: You can follow instrcutions: https://hn.arrowpress.net/lusion-gui/#9.SiteSpeedUp9 . Also the Load Site issue remains on your server respon side and the image you upload it to be Optimize.
Update WooCommerce: We will check and update as soon as possible.
Best Regards!
Thanks for the reply, we will check the aspect with the following link as you provided. Please let us know the woocommerce issues ASAP.
HI, we are waiting for the reply please let us know the woo commerce updated issues please
Hi Support teams, we are still waiting for your answer please let us know for our issues
Hello,
You can send an email so I can share the folder update for you.
Best Regards!
Hi thanks for the update, you can share the details using this mail id – adornus.dealer@gmail.com.
Hi support team, we are waiting for your mail please send us the updated files
Hello,
You can check again. We send via email.
Best Regards!
HI, Why dont you reply to tickets? its been almost two days.
Hello,
Sorry to answer you late. You have Ticket test card we answered.
Best Regards!
Hi, after the update we have a problem with blog loading: https://homms.pl/blog We can’t use the blog on any subsite, because it overloads the page. Regards, Patrycja
But it is loading very slowly, only the blog section. The rest of the page works correctly. Regards, Patrycja
Hello,
YITH quick view not included. Other plugins where downloaded except this one. How to enable quick view?
Regards Shy
Hello,
Thanks for your purchase.
You can go to the link and download YITH quick view and then the active plugin
https://wordpress.org/plugins/yith-woocommerce-quick-view/Best Regards!
Hi, your demo pages do not work. such as: http://demo.arrowpress.net/modus/furniture-7/
Hello,
Thank you. We are checking that problem.
Best Regards!
Hello,
I was planning to buy this template for one of my friend but when we were checking the template we saw that some links are broken. For example – Shop with right sidebar , shop with left side bar. Also some features are not working properly like compare feature. add to cart which is becoming an obstacle to explore the template properly.
Can you please fix these issues so that we can check the template properly.
